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Am Neutor Hotel Salzburg Zentrum

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Am Neutor Hotel Salzburg Zentrum

Exterior
Cleanliness standards
Daily buffet breakfast (EUR 19 per person)
Comfort Double Room | Bathroom | Free toiletries, hair dryer, towels
Lobby lounge

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
Neutorstrasse 8, Salzburg, Salzburg, 5020
  • Festspielhaus Hall
    5 min walk
  • Getreidegasse
    6 min walk
  • Mozart's Birthplace
    7 min walk
  • Salzburg (SZG-W.A. Mozart)
    7 min drive

Room options

View all photos for Standard Single Room

Standard Single Room | View from room

Standard Single Room

  • 161 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

In-room safe, individually decorated, individually furnished, desk

Superior Room

  • 247 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Double Room

In-room safe, individually decorated, individually furnished, desk

Comfort Double Room

  • 236 sq ft
  • Sleeps 2
  • 1 Queen Bed
Front of property
Hotel Neutor Express
Free WiFi
Breakfast available
Parking available
Business services
3.5 out of 5, Good, (296)
The price is $127
per night
$144 total
includes taxes & fees
Dec 5 - Dec 6
Hotel Neutor Express

About the neighborhood

Salzburg

A stay at Am Neutor Hotel Salzburg Zentrum places you in the heart of Salzburg, within a 15-minute walk of Salzburg Christmas Market and Mirabell Palace and Gardens. .This hotel is 0.5 mi (0.7 km) from Sigmundstor Tunnel and 0.5 mi (0.8 km) from Festspielhaus Hall.

What's nearby

  • Mozart's Birthplace - 7 min walk - 0.4 miles
  • Salzburg Christmas Market - 10 min walk - 0.5 miles
  • Salzburg Cathedral - 11 min walk - 0.6 miles
  • Fortress Hohensalzburg - 12 min walk - 0.7 miles
  • Mirabell Palace and Gardens - 14 min walk - 0.8 miles

Getting around

  • Salzburg Aigen S-Bahn - 8 min drive
  • Salzburg Mülln-Altstadt Station - 18 min walk
  • W.A. Mozart Airport (SZG) - 7 min drive

Restaurants

  • ‪Humboldt Stubn - ‬7 min walk
  • ‪Balkan Grill Walter - ‬5 min walk
  • ‪Afro Cafe - ‬7 min walk
  • ‪Restaurant Herzl - ‬6 min walk
  • ‪Fenster Café - ‬5 min walk

About this property

Am Neutor Hotel Salzburg Zentrum

Hotel with free casino shuttle, a short walk to Salzburg Christmas Market
Am Neutor Hotel Salzburg Zentrum offers 44 accommodations with safes and hair dryers. These individually decorated and furnished accommodations include desks. 80-cm flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 44 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as tour/ticket assistance and a banquet hall. Guests who want to try their luck at the slots can hop on the complimentary casino shuttle.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:00 AM.
Bar am Neutor - Onsite lobby lounge.
Room service (during limited hours) is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Free casino shuttle
  • Ski shuttle nearby
  • Self parking on site (EUR 19 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar am Neutor

Things to do

  • Art gallery
  • Designer stores
  • Piano
  • Shopping mall

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.85 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Self parking fee: EUR 19.00 per day
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 50101-000082-2020

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Am Neutor Hotel Salzburg Zentrum
Am Neutor Hotel Zentrum
Am Neutor Salzburg Zentrum
Am Neutor Zentrum
Hotel Neutor
Hotel Neutor Salzburg
Neutor Hotel Salzburg
Neutor Salzburg
Am Neutor Salzburg Zentrum
Am Neutor Hotel Salzburg Zentrum Hotel
Am Neutor Hotel Salzburg Zentrum Salzburg
Am Neutor Hotel Salzburg Zentrum Hotel Salzburg

Reviews

7.2

Good

Rating 10 - Excellent. 127 out of 655 reviews" "
Rating 8 - Good. 253 out of 655 reviews" "
Rating 6 - Okay. 154 out of 655 reviews" "
Rating 4 - Poor. 82 out of 655 reviews" "
Rating 2 - Terrible. 39 out of 655 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tanmay Ajit, Clemson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good staff. bus stop next to hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Stayed 2 nights in Jun 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
Check in was easy, room was clean and big. I was able to borrow an iron. You have to put in 10 Euros deposit for parking, but get it back when check-in out. Only "issue" was the cleaning lady knocked on our door before check out time (she didn't speak English), after the second time I put the don't disturb sign and she knocked again... Not sure what the issue was. Our room was right at the street. In the summer you have to have a window open and it's pretty noisy. Check out was easy. Overall great for the price and closeness to the city center.
Stayed 1 night in May 2024

4/10 Poor

Richard

Disliked: Staff & service
Unhappy Reception Staff
Having travelled for the last 2 months I can honestly say we have never experienced such disinterested and unhelpful reception staff. While not rude they just had no people skills at all and clearly did not enjoy their job. The hotel itself is in a perfect location to see the old town and while dated and in need of a new bed it suited our needs. Just would just have been nice to be greeted with a smile and maybe even a reply to our greetings when we returned in the evenings.
Stayed 4 nights in May 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience! 100% recommended!
Stayed 1 night in May 2024

8/10 Good

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good. The staff is friendly and helpful - they held my bags until check-in time. The room was spacious and clean. It’s very easy to walk into town.
Stayed 3 nights in Apr 2024

8/10 Good

Rowena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

4/10 Poor

Zeki

Disliked: Cleanliness, staff & service, property conditions & facilities
Average hotel.
Stayed 1 night in Feb 2024

8/10 Good

Harald

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Maura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It would have been great if they had taken my request to allocate my two rooms next to each other and not on separate floors. I had placed my request months in advance and was disappointed to check-in and see that my son was allocated a different floor from me.
Stayed 1 night in Aug 2023

6/10 Okay

P

Disliked: Staff & service
Lost its sparkle
Clean enough, but the rooms need a refurb especially the bathroom. Poor service from staff and charged for drinks we didn't have. You can't even get a coffee in the evening and although they have what looks like a vast array of spirit's we were told the were mostly empty bottles. The breakfast was poor value and the car park costs 15 euros per day with a 10 euro deposit for a plastic card to put on your dash. We have used this hotel twice before, but don't think we will be back
Stayed 3 nights in Jun 2023

8/10 Good

Dagmar, Burlington

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is at excellent location. Walking distance to downtown Salzburg (5 minutes), yet there is parking in the area. I don't think you can drive to hotels situated in the old town. I was little worried because of some negative reviews here, but the hotel was fine. If you are travelling in summer make sure your room is not facing west. It was very hot in our room in the afternoon and summer is only beginning. I don't think there is AC or fan there.
Stayed 1 night in Jun 2023

10/10 Excellent

ed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, we used the tunnel to visit the historical city

4/10 Poor

Maria, Miami

10/10 Excellent

Hartmut

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no title
Excellent Location to access the old city. Parking should be managed better. It is necessary to reserve a parking place beforehand. Reservation of the parking space at the time of the Check-in at 15:00 is too late.
Stayed 1 night in Jul 2022

10/10 Excellent

Leonide

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for the price. Would recommend. Conveniently close to Old Town.
Stayed 1 night in Apr 2022

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Old, dirty... Just bad... Never again!
Really dirty, really old, really bad... The only good thing about it is the location... But Salzburg is so small that it really isn't worth it.... Go find something somewhere else, cheaper and better! The 10 or 20 min extra walk to the center don't hurt that much. (The staff tried to help and some of them are nice and friendly, but to compensate the poor state of the hotel is a mission impossible) PS: Don't leave your baggage with them after/before check in or check out!! They leave it in a room that is accessible to anyone walking the street, they could get your things and go in seconds... Nobody is there... Nothing is safe!
Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

8/10 Good

HYUNSEO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

8/10 Good

elena

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveler

Disliked: Amenities, property conditions & facilities
the services were not good for example, i needed to pay for hot water 1.20 if i had wanted to use microwave, i would have paid 2euro. they do not have any stuff they just want to sell anything
Stayed 1 night in Nov 2019

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If not for prior booking elsewhere would have stay
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The one positive about this hotel is the location, few mintes from the center of town. All the rest is terrible, everything is the room was broken, damaged or dirty. Mold in the bathroom and fridge, beds that are really worn out. Parking is also a thing, when the hotel parking is full you are directed to the public parking across the street. No directions at all...it's a 4 story parking with numerous exits and looking for the exit I stimbled upon a lot off homeless people living here at night. Also problems with the bill upon check out, they let me pay for charges already payed and could not contact a manager because it was sunday ? Again only the location is fine but I would never stay here again.
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room on street side was stuffy but opening the window meant putting up with traffic noise. There is no aircon, which is OK in winter but not in September. Staff were superb. Saving grace for this hotel. Clean, functional, close to everything. Try the Vietnamese food stall.
Stayed 1 night in Sep 2019