The toilet seat bolt was broke and toilet seat flopped around. The toilet didn't flush worth a crap, even small excrements would haunt us, had to use plunger one time. I saw a cockroach almost every day. There were no channels in English, the screen was snowy, not many channels to chose from, couldn't get YouTube, the air conditioning quit two days before check out, and there was only one guy who spoke English. The very first day I went to check in I spoke English and he acted like he didn't understand, so my girlfriend talked to him, then he breaks out speaking English and I asked him why he acted like he didn't know what I was saying and his reply was, "I don't listen to anything." There are only three languages acknowledged for North, Central, and South America: English, Spanish, and Portuguese, and what do these people think the tourists will speak? Bed sheets, hardly any, not again unless by mistake.