10/10 Excellent
Stuart
Traveled with partner
Jun 4, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We highly recommend this hotel. We received such a warm welcome on arrival; the staff even helped us take our luggage up to our room. The breakfast area downstairs was beautiful and scenic, partially indoors and outside and the lady and guy that served us each day were so very friendly and helpful.
When we saw our room for the first time we were in awe; there was a small entry hall (lounge/ tv room) which led into the large bedroom with plenty of storage, with a large bathroom and shower and there was even access to our own private verandah on the roof with a view of rooftops and churches (the famous church of gold, a stones throw away).
The room was cleaned each day with beautiful precision and care, and even if we're still in the room they would call us to ask if we wanted our room cleaned. Last but by no means least, we must pay tribute to the front of house team, each and every one of them was so warm and polite and helpful, wishing us good morning or good night each time, giving us directions with such patience and always with a smile on their face. In particular we want to give huge praise to the lady in the white dress with curly hair who worked the day shift and Jeff who worked nights. We will definitely be back.
Stuart
Stayed 7 nights in May 2024