Crystal Inn Hotel & Suites Salt Lake City

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crystal Inn Hotel & Suites Salt Lake City

Front of property
Indoor pool, open 6:00 AM to midnight, sun loungers
Front of property
Premium bedding, in-room safe, desk, laptop workspace
Free daily continental breakfast

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Free airport shuttle
    Free airport shuttle
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Gym
    Gym
  • Pet friendly
    Pet friendly

Explore the area

Map
230 W 500 S, Salt Lake City, UT, 84101
  • Salt Palace Convention Center
    10 min walk
  • Capitol Theater
    14 min walk
  • Vivint Arena
    14 min walk
  • Salt Lake City, UT (SLC-Salt Lake City Intl.)
    10 min drive

Room options

Standard King, Jetted Tub, Non Smoking

  • 384 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Double Queen, Non Smoking

  • 384 sq ft
  • Sleeps 5
  • 2 Queen Beds

Studio, 1 King Bed, Non Smoking

  • 384 sq ft
  • Sleeps 4
  • 1 King Bed

Standard King with Sofa bed, Non Smoking

  • 384 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed, Non Smoking

  • 528 sq ft
  • Sleeps 4
  • 1 King Bed

Family Double Queen, Non Smoking

  • 384 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

  • 528 sq ft
  • Sleeps 4
  • 1 King Bed

King Bar, Non Smoking

  • 384 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard King, Non Smoking

  • 384 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Salt Lake City

A stay at Crystal Inn Hotel & Suites Salt Lake City places you in the heart of Salt Lake City, within a 15-minute walk of Salt Palace Convention Center and Vivint Arena. .This hotel is 3.1 mi (5 km) from University of Utah and 1 mi (1.6 km) from City Creek Center.

What's nearby

  • Salt Palace Convention Center - 10 min walk - 0.6 miles
  • Vivint Arena - 14 min walk - 0.8 miles
  • Temple Square - 19 min walk - 1.0 mile
  • City Creek Center - 20 min walk - 1.1 miles
  • Salt Lake Temple - 3 min drive - 1.4 miles

Getting around

  • Courthouse Station - 8 min walk
  • Salt Lake Central Station - 16 min walk
  • Salt Lake City International Airport (SLC) - 10 min drive

Restaurants

  • ‪The Coffee Shop at Little America Hotel - ‬7 min walk
  • ‪Gracie's - ‬9 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Red Rock Brewing Company - ‬8 min walk
  • ‪Squatters Pub Brewery - ‬8 min walk

About this property

Crystal Inn Hotel & Suites Salt Lake City

Hotel with free breakfast, near Vivint Arena
Crystal Inn Hotel & Suites Salt Lake City offers 175 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Salt Lake City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 175 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and ski storage.
Grab a bite from the snack bar/deli serving guests of Crystal Inn Hotel & Suites Salt Lake City. A complimentary continental breakfast is served on weekdays from 6 AM to 9:00 AM and on weekends from 7 AM to 10 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Salt Lake City? This hotel has 2508 square feet (233 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary continental breakfast is served on weekdays between 6 AM and 9:00 AM and on weekends between 7 AM and 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 2,508 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 113.82 per pet, per stay (maximum USD 227.64 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day

Property payment types

Important information

Optional extras

  • Pet fee: USD 113.82 per pet, per stay (maximum USD 227.64 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crystal Inn Hotel Down Town
Crystal Inn Hotel Salt Lake City Down Town
Crystal Salt Lake City Down Town
Crystal Inn Hotel Salt Lake City Downtown
Crystal Inn Hotel & Suites Salt Lake City - Downtown Utah
Crystal Inn Hotel And Suites Salt Lake City - Downtown
Crystal Hotel Salt Lake City
Crystal Inn Hotel
Crystal Salt Lake City Downtown
Crystal Inn Hotel Suites Salt Lake City Down Town

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2042 out of 2946 reviews" "
Rating 8 - Good. 613 out of 2946 reviews" "
Rating 6 - Okay. 189 out of 2946 reviews" "
Rating 4 - Poor. 66 out of 2946 reviews" "
Rating 2 - Terrible. 36 out of 2946 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Peiqi, Garden Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well run, great staff, great location.
Stayed 1 night in Aug 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very kind, the rooms were clean, the shuttle from the airport was on time and it really helps. Pretty satisfied with my staying at the resort!
Stayed 2 nights in Aug 2024

6/10 Okay

Mickal

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
nothing
Stayed 2 nights in Aug 2024

10/10 Excellent

Shaun

Stayed 1 night in Aug 2024

8/10 Good

Fumiyo

Liked: Cleanliness
Stayed 1 night in Aug 2024

4/10 Poor

Katarina

Liked: Amenities
Disliked: Staff & service
Staff made check-in a nightmare with my service dog. I called beforehand for room accommodations (top floor to reduce noise that triggers my ptsd) and to let them know I was bringing my service dog. Staff on the phone said everything would be taken care of, but when I got to the front desk, rude older management lady kept trying to put me in a first floor “pet room,” and I had to explain that my dog is not a pet multiple times. Even at non-pet friendly hotels I have never been hassled like I was here. They forgot to give me my “VIP” check in experience and called me when I was already in the room to come back down for my free water… not very welcoming, understanding, or friendly. Disappointing experience that ruined it for me. Room was fine though.
Stayed 1 night in Aug 2024

10/10 Excellent

Yongling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

Jeffrey Allen Corp c/o

Traveled with partner
Disliked: Amenities
Good location but property is worn
Stayed 1 night in Aug 2024

10/10 Excellent

Jeong Hee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 1 night in Aug 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to Salt Lake City Downtown!
Great location, free parking. Breakfast was busy but organised. Goid sized rooms, excellent all round.
Stayed 1 night in Aug 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

gary s

Traveled with family and small children
The lady at front dear was so nice and helpful Very much appreciated
Stayed 1 night in Aug 2024

10/10 Excellent

Scott, Grand Junction

Traveled with family
Liked: Cleanliness, staff & service
Good motel
Stayed 2 nights in Aug 2024

8/10 Good

Lasse

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel
Stayed 1 night in Aug 2024

8/10 Good

Jeremy, Hudson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was nice and breakfast in the morning was good. It was nice to have access to hot complimentary coffee throughout the day. Parking was plentiful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was exactly what we paid for and what we expected. I would stay there again. Quiet, clean and comfortable with a friendly staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Xiaoyue, Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really great, and the service they provided was absolutely excellent. I highly recommend them!
Stayed 1 night in Aug 2024

10/10 Excellent

Corrine

Stayed 1 night in Aug 2024

10/10 Excellent

Ramya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and sooper cooperative being Expedia member I got upgraded
Stayed 1 night in Aug 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Tatianna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was great. Bathrooms sinks could have been a bit cleaner. They were not spic and span. I also wish there was lotion provided in the hotel rooms. Breakfast line was also quite long at 8:30am
Stayed 1 night in Aug 2024