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THE MARK GRAND HOTEL

3.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Hot Tub
  • Gym
  • Breakfast available
  • Pool
  • Spa

Explore the area

Map
3-2 Shintoshin Chuoku, Saitama, Saitama, 330-0081
  • Keyaki Hiroba
    8 min walk
  • Saitama Super Arena
    11 min walk
  • The Museum of Modern Art, Saitama
    3 min drive
  • Tokyo (HND-Haneda)
    89 min drive

Room options

View all photos for Grand Superior Twin Room, 2 Twin Beds, Non Smoking

Grand Superior Twin Room, 2 Twin Beds, Non Smoking | Premium bedding, free minibar, in-room safe, desk

Grand Superior Twin Room, 2 Twin Beds, Non Smoking

  • 420 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Corner Suite, Deluxe Twin Non Smoking

Corner Suite, Deluxe Twin Non Smoking | Premium bedding, free minibar, in-room safe, desk

Corner Suite, Deluxe Twin Non Smoking

  • 420 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Twin Room, Non Smoking

Grand Twin Room, Non Smoking | Premium bedding, free minibar, in-room safe, desk

Grand Twin Room, Non Smoking

  • 377 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Hollywood Twin Room, Non Smoking

Grand Hollywood Twin Room, Non Smoking | Premium bedding, free minibar, in-room safe, desk

Grand Hollywood Twin Room, Non Smoking

  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Mark Twin Room, 2 Twin Beds, Non Smoking

Mark Twin Room, 2 Twin Beds, Non Smoking | Premium bedding, free minibar, in-room safe, desk

Mark Twin Room, 2 Twin Beds, Non Smoking

  • 258 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand King Room, 1 King Bed, Non Smoking

Grand King Room, 1 King Bed, Non Smoking | Premium bedding, free minibar, in-room safe, desk

Grand King Room, 1 King Bed, Non Smoking

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hotel Metropolitan Saitama Shintoshin

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.6 out of 5, Wonderful, (551)
The price is $79
per night
$86 total
includes taxes & fees
Jan 23 - Jan 24
Hotel Metropolitan Saitama Shintoshin

About the neighborhood

Saitama

A stay at THE MARK GRAND HOTEL places you in the heart of Saitama, within a 5-minute drive of Saitama Super Arena and Omiya Park. .This spa hotel is 3.3 mi (5.4 km) from Railway Museum and 3.6 mi (5.8 km) from Omiya Bonsai Art Museum.

What's nearby

  • Saitama Super Arena - 11 min walk
  • Omiya Park - 4 min drive
  • Omiya Bonsai Art Museum - 6 min drive
  • Railway Museum - 6 min drive
  • Saitama Stadium 2002 - 12 min drive

Getting around

  • Saitama-Shintoshin Station - 8 min walk
  • Haneda Airport (HND) - 89 min drive

Restaurants

  • ‪麺家紫極 - ‬8 min walk
  • ‪炭銀本店 - ‬10 min walk
  • ‪つけ麺 どでん - ‬7 min walk
  • ‪サイゼリヤ - ‬3 min walk
  • ‪日高屋与野駅東口店 - ‬10 min walk

About this property

THE MARK GRAND HOTEL

Hot springs hotel with 2 restaurants connected to a shopping center in Saitama
THE MARK GRAND HOTEL offers 34 accommodations with free minibar items and safes. Beds feature premium bedding. This Saitama hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include shower/tub combinations, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
2 indoor swimming pools and 3 spa tubs are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, CENTRAL WELLNESS CLUB. The spa is equipped with a sauna. The spa is open select days. There are hot springs/mineral springs on site.
Make yourself at home in one of the 34 guestrooms featuring free minibar items. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided on request.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, which include 2 indoor swimming pools, 3 spa tubs, and a health club.
Enjoy Japanese cuisine at 日本料理 秋ヶ瀬, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour front desk and an elevator. Planning an event in Saitama? This hotel has 4489 square feet (417 square meters) of space consisting of conference space and 6 meeting rooms. Free self parking is available onsite.
A hosted evening meal is available for a surcharge daily (reservations required).
日本料理 秋ヶ瀬 - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required.
Sereno - This restaurant serves breakfast, lunch, and dinner. Reservations are required. Open daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Covered extended parking on site (JPY 1,500 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 4,000 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Hosted evening meal available daily for a fee of JPY 2; reservation required

Restaurants on site

  • sereno
  • 日本料理 秋ヶ瀬

Things to do

  • 2 indoor pools
  • 3 spa tubs
  • Full-service spa
  • Health club
  • Sauna
  • Steam room

Family friendly

  • 2 indoor pools

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Proposal/romance packages

Business services

  • 4,489 square feet of conference space
  • 6 meeting rooms

Full-service spa

  • Hot/mineral springs
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Bathroom emergency pull cord
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in hallways (43 inches high)
  • Handrails in stairways (44 inches high)
  • Hospital bed
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 10000.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 4000 per person
  • Covered extended parking fee: JPY 1500 per day
  • Rollaway bed fee: JPY 10000.0 per night
  • Hosted evening meal: JPY 2

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system

We should mention

Pool access available from 10:00 AM to 7:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

THE MARK GRAND HOTEL Hotel
THE MARK GRAND HOTEL Saitama
THE MARK GRAND HOTEL Hotel Saitama

THE MARK GRAND HOTEL Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 13 out of 15 reviews" "
Rating 8 - Good. 2 out of 15 reviews" "
Rating 6 - Okay. 0 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 0 out of 15 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Federico

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
A very good stay at a modern and pleasant hotel. Staff are friendly and their service is good. The main issue for me was that the gym, whose management is outsourced and caters mainly to the local population, only opens at 9 am and is closed all day on Mondays. This makes it really inconvenient for business travellers that try to stay fit by working out early before the business day begins. Furthermore the gym attracts a charge of JPY 1100 that needs to be settled at entry and cannot be charged to the room
Stayed 2 nights in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 Best hotel I have ever stayed at. Will stay again
Stayed 8 nights in Sep 2024

10/10 Excellent

Daisuke, Kawasaki city

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
さすがPlan do cでした！ 空間、サービス共に最高でした！ また利用させていただきます。
Stayed 1 night in Sep 2024

10/10 Excellent

SW

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Maki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
とても静かでチェックアウトが12時だったのでのんびり出来ました従業員の方がとても丁寧な接客して貰えてよかったてす。
Stayed 1 night in Aug 2024

10/10 Excellent

TAIJIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024