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Ofuro Cafe Utatane

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ofuro Cafe Utatane

Indoor spa tub
Sauna
Lobby lounge
Lobby lounge
Fireplace

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning

Explore the area

Map
4-179-3 Onaricho, Kita-ku, Saitama, Saitama-ken, 331-0815
  • Railway Museum
    11 min walk
  • Omiya Park
    3 min drive
  • Manga Hall
    3 min drive
  • Tokyo (HND-Haneda)
    38 min drive

Room options

View all photos for Comfort Double Room

Free WiFi

Comfort Double Room

  • 140 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room

Free WiFi

Twin Room

  • 140 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room

Free WiFi

Twin Room

  • Sleeps 2
  • 2 Twin Beds

Double Room

  • Sleeps 2
  • 1 Double Bed

Comfort Room With Double Bed-Non-Smoking

  • Sleeps 2
  • 1 King Bed
Public bath
Candeo Hotels Omiya
Spa
Free WiFi
Air conditioning
Breakfast available
4.4 out of 5, Excellent, (998)
The price is $79
per night
$87 total
includes taxes & fees
Dec 5 - Dec 6
Candeo Hotels Omiya

About the neighborhood

Saitama

With a stay at Ofuro Cafe Utatane in Saitama (Kita Ward), you'll be within a 5-minute drive of Railway Museum and Omiya Park. .This spa hotel is 1.5 mi (2.4 km) from Omiya Bonsai Art Museum and 2.1 mi (3.4 km) from Nack5 Stadium Omiya.

What's nearby

  • Railway Museum - 11 min walk - 0.6 miles
  • Omiya Park - 3 min drive - 1.3 miles
  • Omiya Bonsai Art Museum - 3 min drive - 1.5 miles
  • Nack5 Stadium Omiya - 4 min drive - 2.2 miles
  • Saitama Super Arena - 5 min drive - 2.9 miles

Getting around

  • Tetsudo-Hakubutsukan Station - 9 min walk
  • Haneda Airport (HND) - 38 min drive

Restaurants

  • ‪狼煙 - ‬13 min walk
  • ‪ケンズ キッチン - ‬8 min walk
  • ‪キッズカフェ - ‬10 min walk
  • ‪ビューレストラン - ‬10 min walk
  • ‪Plaza 楽天カフェ - ‬13 min walk

About this property

Ofuro Cafe Utatane

Hotel with a full-service spa, near Railway Museum
Ofuro Cafe Utatane offers 36 air-conditioned accommodations with slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers and toilets with an electronic bidet. This Saitama hotel provides complimentary wireless Internet access.

Recreational amenities at the hotel include a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 36 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature separate bathtubs and showers, slippers, and toilets with an electronic bidet.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Stop by the hotel's restaurant for lunch or dinner, or grab snacks at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7 AM to 8:30 AM for a fee.
Featured amenities include a computer station, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 8:30 AM.
Onsite venue - This café serves breakfast, lunch, and dinner.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 8:30 AM for a fee: JPY 1,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • No housekeeping service

Business services

  • Computer station

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Thai massages

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bathroom

  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: 6 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately JPY 1000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not permitted at this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Ofuro Cafe Utatane
Ofuro Cafe Utatane Hotel
Ofuro Cafe Utatane Hotel Saitama
Ofuro Cafe Utatane Saitama
Ofuro Cafe Utatane Hotel
Ofuro Cafe Utatane Saitama
Ofuro Cafe Utatane Hotel Saitama

Reviews

7.6

Good

Rating 10 - Excellent. 75 out of 331 reviews" "
Rating 8 - Good. 152 out of 331 reviews" "
Rating 6 - Okay. 64 out of 331 reviews" "
Rating 4 - Poor. 22 out of 331 reviews" "
Rating 2 - Terrible. 18 out of 331 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2020

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique Spa-Hotel for the Adventurous Traveler
This is a very unique, spa-hotel with amazing things to discover! We had a great time! I will prefix this by saying that if you want a tradition hotel, this might not be for you. Our room was small but comfortable, the bed reminded me more of a ryokan than a western hotel with a small sink and toilet. The shower stations and onsen are where you can bathe, shave and dry your hair. This is a communal onsen. I did wish the towels were newer but overall it didn’t really bother me. We really enjoyed the morning breakfast special, it was 880 yen and very filling. There are many areas of the spa-hotel to explore, like the massage chair room, hammock space and fire place. There is also a children’s play room. You need to remove your shoes when you enter and lock them in a locker, one day we kept our key and one day they asked to keep the key behind the desk. There is also free coffee and tea. We would definitely stay here again and would like to spend more time at the hotel next time. We really were only there to sleep and eat breakfast but did explore it in the mornings because we were often up very early. Recommend for people who enjoy a funky and cool atmosphere!
Beds (I think room 318)
Hotel Room (I believe this was room 318)
Dining Area with Loft
Entry and Fireplace
Stayed 2 nights in Dec 2019

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent place
Amazing, highly recommended.
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort
First and last.
Horrible. First and last. Maybe its because I am gaijin and used to gaijin style hotels
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very fun hotel concept, with a great public bath and huge collection of books/games/mangas. Very convenient if you plan to visit the train museum (5 minutes by walk). The food in the cafe was also excellent
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Like the style of the hotel with different types of hot spring. Very energetic .
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2018

10/10 Excellent

kok keong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Camille

Interesting experience
The place is a more of a spa with a hotel attached. I stayed on a week night, it was full of young couples lounging around in matching PJs. I was the only foreigner there. The staff speaks very little English, so I had to get by with my limited Japanese. Even though the hotel is right next to the tracks and a bit far from the station, the soundproofing is excellent. The café’s menu is Japanese only, but the food was really good. The baths were enjoyable. I beleieve they also offer massages and facials for an extra fee.
Stayed 1 night in Sep 2018

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded our expectations. Many amenities available and the onsen was a lot more than pictured. A very relaxing place! Would love to come back again.
Stayed 2 nights in Apr 2018

10/10 Excellent

former Pan. Am , montana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable Japanese Hotel
Tres bien Only problem was my teen-age "Princess teen-age grand daughter wanted a personal shower - not one downstairs with other women.
Stayed 3 nights in May 2017

8/10 Good

Saif

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

4/10 Poor

Cherie, Saitama

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Not that good place.. Maybe they should include any complimentary food with the price of the stay.. But the ofuro is really good,, i reall like it especially the estee bath...

2/10 Terrible

Anthony, Sydney

Disliked: Staff & service, property conditions & facilities
Paid for the night but I refused to use my booking
When I got to the hotel after an overnight flight they charged my credit card and then told me I could not check in until 6pm. Also I had to check out by 10am. Offers to pay additional fee for early check in were refused. Communication in English is a big problem at this hotel, almost impossible. Eventually they let me inspect an unoccupied room which was already cleaned and ready for the next occupant. The room was small but clean. When I saw that the bathroom consisted of a toilet and wash basin only, with no shower I refused to stay there even if the money I had paid was a total loss. I managed to find another hotel with a larger bedroom and full bathroom facilities

6/10 Okay

Verified traveler

Disliked: Room comfort
Hated public bathing only. Was great for rest but wouldnt stay again because of it.

8/10 Good

MARVIN, Kurihama Yokosuka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to relax!
The hotel was my first in Japan with a bathhouse. Upon entering, you are required to take off your shoes and store them in a locker by the lobby. Take the key to the locker and give it to the front desk in exchange for your room key upon checking in. You will also get issued a pajama type to sleep/wonder around and a bracelet with barcode on it. That bracelet will be used to charge any items you order (food, drinks, massage, etc). You have to pay any charges when you check out or if you leave the hotel to go wander around. If you don't speak Japanese, they will also give you some notes to read about the rules and how to enjoy your stay at the hotel. The restaurant food is amazing. I reserved the hotel that comes with breakfast and was not disappointed. I will definitely go back. It's a nice place to getaway when you want to stay away from the big city and rest your worries away.

4/10 Poor

chip, china

Disliked: Room comfort
come for sento use only
this hotel is not your comfort stay: check-in after 6:00PM and boot you out at 10PM next day. Better line up at 8:40 AM. we had a two day stay and survived by getting luggage looked after. this was not good at all and ruined plans. read the fine print on conditions and don't assume the average hotel usage for consecutive nights--they booted us out. this owner is navigating everything to his financial advantage. not good for travelors that want rest for even one night, never a place to stay for two nights..

8/10 Good

John, Florida, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place if you give it a chance.
It is a nice hotel. I enjoyed my time there. At first I wasn't sure if I wanted to stay there. I noticed right away that there was no shower in my room, only a toilet and a sink. You have to take a shower or bathe in the public area. If you are shy, you may be uncomfortable with this idea. The nice thing about this but shower area is that there is a lot of hot water many areas to take advantage of. There are showers, a sauna, hot pool, Jacuzzi and a warm mineral spring (Qnsen). My wife hit the panic button and was ready to evacuate when she realized we didn't have our own shower. We were hot, tired and had no other place to go. We weren't allowed to check in until 6 PM but you can use the facilities in the meantime. We stayed for the night. The next day we realized we felt more relaxed and were getting used to the idea of the public bath. We extended our stay to five days. If you have tattoos, this is not a good place for you. Anyone with tattoos is forbidden to use the public areas, if I understand the literature. Brush up on your Japanese, or bring your Google translate. The staff speaks very little English. You will be out in the middle of small town. There is a shopping mall nearby, but not much else in walking distance. Plan to spend the time relaxing if you go there.

2/10 Terrible

Paul, Los Angeles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked Hotel Utatane for my business trip. I never saw my room. check in was 6:00pm and had to check out every day at 10:00am. I left af3er a few hours and stayed at another the Plaza hotel near Omiya

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place....but if you need a shower, heads up.
We booked here because we couldn't find anything closer to Omiya Station where we needed to be to visit family. We were not disappointed with our choice for the money. The place is very hip and the staff friendly, though not too strong with English. We really enjoyed the cafe for late night drinks and desserts. Only warning to foreigners.... There is no mention in the hotel information that rooms do not include a shower or ofuro bath. You must use the public ofuro for showering. Toilets and sinks are provided in each room. After some investigation, we did find shower stalls (open area) in the public bath area in addition to the traditional sit down bathing. So if you are shy...be warned. We did not have time to use the baths, but they were beautiful and the entire complex was quite pleasant.

10/10 Excellent

Marissa, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpected in a good way!
This was a great hotel, with a modern atmosphere. The ofuro experience was great! Food was also nice. Only negative is that there were some spiderwebs in the toilet room, could have been cleaned a bit better.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience to go to in Japan. Recommended hotel to stay if you are visiting this area of japan

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpfull, pleasant staff. As an English only speaking guest, I had no problems as there was always some one that spoke English. The bath area was great.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
worth the money + good Japanese buffet breakfast
- very relaxing + great bath area