4/10 Poor
Julia
Sep 22, 2024
Disliked: Property conditions & facilities
The mail reason we came to the property was the indoor pool. We called 2 hours before the arrival to make the reservation and NOBODY told us that the pool is broken for more then 2 month. It was totally unexepytable. False advertising
2- no body lotion at the room. When I called and asked for it only 1 little tube was brought.
3- Breakfast. They had all extras for yogurt and oatmeal like nuts and raising were OUT of oatmeal and out of yogurt. So basically no food for kids.
4- Outdoor area as dark , I had to call to concierge and ask to lighten it.
I haven’t expected such a poor stay at Marriott operated hotel and would definitely ask to be compensated.
Julia
Stayed 1 night in Sep 2024