Comfort Inn & Suites Ruston-East

2.5 star property

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Photo gallery for Comfort Inn & Suites Ruston-East

Exterior
Property amenity
Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds
Outdoor pool
Suite, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

6.8 out of 10

Popular amenities

  • Hot Tub
  • Pet friendly
  • Pool
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
1825 Roberta Avenue, Ruston, LA, 71270
  • Louisiana Tech University
    ‪3 min drive‬
  • Ruston Sports Complex
    ‪7 min drive‬
  • Lincoln Parish Park
    ‪10 min drive‬

Room options

Suite, 1 King Bed, Non Smoking

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking

  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Ruston

Located in Ruston, Comfort Inn & Suites Ruston-East is a 5-minute drive from Thomas Assembly Center and 10 minutes from Lincoln Parish Park. .This hotel is 8 mi (12.9 km) from Grambling State University.

What's nearby

  • Louisiana Military Museum - 2 min drive - 1.4 miles
  • Louisiana Tech University - 3 min drive - 2.1 miles
  • Ruston Sports Complex - 7 min drive - 3.8 miles
  • Lincoln Parish Park - 10 min drive - 5.1 miles
  • Grambling State University - 10 min drive - 8.1 miles

Getting around

  • Monroe, LA (MLU-Monroe Regional) - 37 min drive

Restaurants

  • ‪Whataburger - ‬2 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Sonic Drive-In - ‬20 min walk
  • ‪Raising Cane's Chicken Fingers - ‬19 min walk
  • ‪Little Caesars Pizza - ‬3 min drive

About this property

Comfort Inn & Suites Ruston-East

Hotel with free breakfast, in the vicinity of Thomas Assembly Center
Comfort Inn & Suites Ruston-East offers 82 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 82 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a fitness center.
A complimentary on-the-go breakfast is served on weekdays from 6:00 AM to 9:30 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary on-the-go breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Ruston
Holiday Inn Express Ruston

Comfort Inn & Suites Ruston-East Reviews

Reviews

6.8
Rating 10 - Excellent. 348 out of 1001 reviews
Rating 8 - Good. 188 out of 1001 reviews
Rating 6 - Okay. 134 out of 1001 reviews
Rating 4 - Poor. 131 out of 1001 reviews
Rating 2 - Terrible. 200 out of 1001 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Demetra

Business traveler, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
This property was not what we expected. We went to call the front desk about the television not working to find out that all phones lines were down. The garbage can was filthy. We put it outside on the hall. The room had a wet smell but after cleaning it the odor went away.
Stayed 1 night in Dec 2024

8/10 Good

Norman

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a napkin to be found at breakfeast. It would have been easy to send someone to Walmart with a ten dollar bill and rectify it. But nothing was done.
Stayed 4 nights in Dec 2024

10/10 Excellent

Marquise

Stayed 1 night in Nov 2024

6/10 Okay

Susan Miranda

Stayed 1 night in Nov 2024

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

JoEllen

Business traveler, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Had to ask for second room bc first had roaches in and around microwave area. Second room did not appear cleaned well after prior customer with wads of hair on shower wall and used qtip on floor. Just appeared to not be well kept up on a daily basis. The service reps were very kind and helpful when I brought first room complaint to them and didn’t hesitate to provide me with another room.
Stayed 1 night in Dec 2024

10/10 Excellent

Alfred

Business traveler
Liked: Cleanliness, staff & service, amenities
The water was cold in the face bowl sink but was hot in the bathtub.
Stayed 1 night in Dec 2024

6/10 Okay

Jameson

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Breakfast was out while I attended. The elevator was raunchy n kinda busted up. The workers were nice. Hotel is tucked off behind another one. Room was clean but toilet paper holder in bathroom was broken.
Stayed 1 night in Nov 2024

2/10 Terrible

Joshua

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Heater in my room did not work, and it was 26° outside that night. Kids and I slept in thermals to keep warm. Advertised free breakfast, but when I arrived there are signs posted all over that say “No breakfast until further notice” Satellite didn’t work, so there was no TV to watch. No lights in bedroom area; just one by the door and the bathroom light, so it was dim by beds. Toilet paper holder broken off wall. Only 2 full size towels even though the reservation was a suite for 3 guests; did they intend for us to share? Elevator door off track, so it clanged and banged every time we used it and trim falling off in elevator. Zero stars. Do not recommend.
Stayed 1 night in Nov 2024

4/10 Poor

richie

Traveled with family
Disliked: Staff & service, amenities
We arrived at 1:45 to check in which I understand was a little early. The room we had reserved was not ready yet and the desk clerk said it would be about 20 minutes. I asked if there were any other rooms available and they did have a regular double ready which we did take. I noticed they had a note that said there was no breakfast until further notice. When I questioned that and asked if there was any discount for not having breakfast she proceeded to say no that’s why we have that sign so you know before you check in. Well, considering I had already paid through Expedia, it would take some time to get reimbursed and also if we didn’t stay, the issues of having to find another place to stay. I just felt like the clerk was kind of rude and not very accommodating. The elevator also appeared to need some maintenance.
Stayed 3 nights in Nov 2024

2/10 Terrible

Jennifer

Stayed 2 nights in Nov 2024

6/10 Okay

Luther

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
They did not have the complimentary breakfast which is what paid for. I wanted a later check out time and that wasn’t granted either .
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Clean, quite room.
Stayed 1 night in Nov 2024

4/10 Poor

Kristian

Stayed 1 night in Nov 2024

6/10 Okay

BARBARA

Liked: Cleanliness, staff & service, room comfort
No breakfast was a disappointment.
This hotel has recently gone through a recent renovation but it wasn’t enough. First there were no options for a breakfast. That is part of a trip that most enjoy. Disappointed in management in that. The elevator needs to be upgraded. It’s like one you might in the historic places in San Francisco. The young man that checked me in was very courteous. He stayed calm when many parties arrived at once. The room was clean and I slept well. I’m not sure I’ll return to this particular hotel. I’ve stayed in other Comfort Inns that were better than this one. Comfort management you need to make a surprise visit to this facility.
Stayed 1 night in Nov 2024

8/10 Good

Chad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay for an overnight travel stop
Stayed 1 night in Nov 2024

2/10 Terrible

Paul

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No Breakfast, TV/Satelite did not work, Ice Machines didnt work, No refrigerator in the rooms, missing/broken door lock
Stayed 3 nights in Nov 2024

2/10 Terrible

Tynesha

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
There were rodents in the hotel room, I had no shower curtain and it had a bad smell.
Stayed 1 night in Nov 2024

10/10 Excellent

Javonte

Liked: Cleanliness, amenities
Good
Stayed 1 night in Nov 2024

2/10 Terrible

Bruce

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again !
NEVER AGAIN ! They give us a room that had been slept in and trashed and I assume still occupied, when we finally got a semi clean room the door was standing open when we arrived and would not close ( had to fix that myself ) the toilet had been used and seat fell off when you sit on it room was musky smelling , shower nozzle was loose in the wall and broken , elevator was in poor repair and plain scary to ride , the hallways were dirty and smelled of mold among other things . They had no breakfast and I wouldn’t have eaten there if they had ! Everything past the front desk was in poor repair and if it hadn’t been so late and so tired I would have never stayed there and will never again !!
Stayed 1 night in Nov 2024

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Dwan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible property
Stayed 1 night in Nov 2024

8/10 Good

Lynette

Stayed 3 nights in Nov 2024

2/10 Terrible

Marjana

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely terrible. Towels and sheets were filthy, the rooms smelled badly, the TV looked as if we were back in the 50’s and they didn’t even have the complimentary breakfast that was advertised. If we weren’t staying in the area during a busy weekend, we would’ve went to another hotel.
Stayed 1 night in Nov 2024