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Hotel de Bourgtheroulde, Autograph Collection

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel de Bourgtheroulde, Autograph Collection

Indoor pool
Restaurant
Banquet hall
Building design
Minibar, in-room safe, individually decorated, individually furnished

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
  • Room service

Explore the area

Map
15 Place de la Pucelle, Rouen, Seine-Maritime, 76000
  • Rue du Gros-Horloge
    1 min walk
  • Musée Jeanne d'Arc de Rouen
    2 min walk
  • Place du Vieux-Marche
    2 min walk
  • Rouen (URO-Rouen - Seine Valley)
    26 min drive

Room options

View all photos for Traditional Double Room

Minibar, in-room safe, individually decorated, individually furnished

Traditional Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Twin Room

Traditional Twin Room | Minibar, in-room safe, individually decorated, individually furnished

Traditional Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Modern Double Room

Modern Double Room | Minibar, in-room safe, individually decorated, individually furnished

Modern Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Prestige Suite

Prestige Suite | Minibar, in-room safe, individually decorated, individually furnished

Prestige Suite

  • 430 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege Double Room Courtyard View

Privilege Double Room Courtyard View | Minibar, in-room safe, individually decorated, individually furnished

Privilege Double Room Courtyard View

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional double room, 1 king size bed

Minibar, in-room safe, individually decorated, individually furnished

Traditional double room, 1 king size bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Double Room city view

Minibar, in-room safe, individually decorated, individually furnished

Privilege Double Room city view

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege Double Room city view

Privilege Double Room city view | Minibar, in-room safe, individually decorated, individually furnished

Privilege Double Room city view

  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

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Free WiFi
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4.8 out of 5, Exceptional, (486)
The price is $101
per night
$115 total
includes taxes & fees
Jan 5 - Jan 6
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About the neighborhood

Rouen

With a stay at Hotel de Bourgtheroulde, Autograph Collection, you'll be centrally located in Rouen, steps from Musée Jeanne d'Arc de Rouen and within a 5-minute walk of Gros Horloge. .This golf hotel is 0.9 mi (1.4 km) from Tour Jeanne d'Arc and 1.1 mi (1.8 km) from Saint-Ouen Church.

What's nearby

  • Place du Vieux-Marche - 2 min walk
  • Gros Horloge - 3 min walk
  • Rouen Cathedral - 7 min walk
  • Tour Jeanne d'Arc - 10 min walk
  • Charles Nicolle Hospital - 6 min drive

Getting around

  • Theatre des Arts Tram Station - 4 min walk
  • Palais de Justice Tram Station - 4 min walk
  • Paris Charles de Gaulle Airport (CDG) - 120 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪JM's Café - ‬2 min walk
  • ‪Auzou le Chocolatier Normand - ‬2 min walk
  • ‪Euro Café - ‬2 min walk
  • ‪Prélude - ‬1 min walk

About this property

Hotel de Bourgtheroulde, Autograph Collection

Luxury Rouen hotel in Rouen City Centre with a full-service spa
Hotel de Bourgtheroulde, Autograph Collection offers 78 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Smart televisions come with cable channels and Netflix. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Rouen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Spa du Drap d'Or has 8 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 78 individually decorated guestrooms, featuring minibars and Smart televisions. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at L'Aumale, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Rouen? This hotel has 4306 square feet (400 square meters) of space consisting of conference space and 4 meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
L'Aumale - Onsite brasserie.
L Atrium - This cocktail bar overlooks the pool. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (EUR 27 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 28 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • L Atrium
  • L'Aumale

Things to do

  • 18-hole adjacent golf course
  • Art gallery
  • Designer stores
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Gym
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Changing table
  • Children's games
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • 4,306 square feet of conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 110

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.35 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28.00 per person
  • Valet parking fee: EUR 27 per day
  • Pet fee: EUR 25.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: EUR 110 (subject to availability)
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

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Hotel de Bourgtheroulde, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 534 out of 768 reviews" "
Rating 8 - Good. 163 out of 768 reviews" "
Rating 6 - Okay. 41 out of 768 reviews" "
Rating 4 - Poor. 19 out of 768 reviews" "
Rating 2 - Terrible. 11 out of 768 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Antonio

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Set within a 15th-century building in the heart of the historical city center, this hotel is truly remarkable. The property blends historic charm with modern comforts, and the staff is exceptionally friendly and attentive. The rooms are clean and well-maintained, and the spa facilities offer a luxurious, relaxing experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it here!
Stayed 1 night in Sep 2024

8/10 Good

Virginie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Bill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

MARTIN

Poor service, avoid
This was the first night of our honeymoon, they made no effort with this at all. And for the cost of the room this was really poor. We couldn’t wait to leave.
Stayed 1 night in Aug 2024

10/10 Excellent

Paulus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fabulous hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I know my husband responded but the hotel was amazing , the staff are so friendly and helpful and Rouen is beautiful with an amazing centre , can’t thank the staff enough as we both turned up tired and with a rotten cold and they just made us so welcome thankyou
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Liked: Staff & service
Stayed 3 nights in Jul 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Rami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Excellent service at front fesk
Stayed 1 night in Jul 2024

8/10 Good

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Rebekah, Falls Church

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and helpful, staff who provided so many options for dining and getting around the city. Location is very convenient to trains and ferry.
Stayed 5 nights in Jul 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay in Rouen
Beautiful hotel in the city centre
Stayed 2 nights in Jul 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Comfortable rooms. Great location
Stayed 3 nights in Jun 2024

10/10 Excellent

Richard

Stayed 2 nights in Jul 2024

10/10 Excellent

Janice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A historic property with walkable distances to the old Town, restaurants and train station in Rouen. A stunning courtyard and rooms are amazing! Staff super friendly. Absolutely recommend this property!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Mark

Traveled with partner
The value for money is very good.The building, it’s facilities, the location and most of all the staff were all outstanding.
Stayed 2 nights in Jun 2024

10/10 Excellent

Gladys

Traveled with family
Liked: Amenities
Great service, beautiful building and great area.
Stayed 2 nights in Jun 2024

8/10 Good

Linda

Traveled with partner
Liked: Staff & service, amenities
Beautiful and charming hotel in a great location for exploring Rouen and surrounding areas. The staff were very friendly and very helpful. Valet parking worked well and was much appreciated. Lovely room with the turret bathroom fulfilling my childhood dreams! Some attention to detail needed as room was a little tired looking in places (carpet had stains on). The big negative was that having emailed in advance to ask about vegan breakfast options, I was assured that the hotel catered for all dietary needs. It did not. The only thing I could eat for breakfast was fruit - there were no plant based yogurts, milks or any bread that was suitable for vegan diet. I did ask several different staff but in the end we drove to a Carrefour and bought plant-based yogurts, cheese and bread, so that I could eat something other than fruit for breakfast. This was disappointing for a hotel of this standard, when everything else about it was lovely.
Stayed 4 nights in Jun 2024

10/10 Excellent

jean claude, Leon gto.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres bien place à Rouen
Stayed 4 nights in Jun 2024

10/10 Excellent

Wendolyn, Palm Beach Gardens

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location. Loved the juxtaposition of gothic ornate with modern. Many dining options around. Large comfortable rooms. Loved our stay here.
Stayed 1 night in Jun 2024

10/10 Excellent

NED, San Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel in the best possible location in Rouen, with a wonderful staff.
Stayed 3 nights in Jun 2024

10/10 Excellent

Ashley

Stayed 1 night in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024