Regal Palms Resort

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Regal Palms Resort

Courtyard
Exterior detail
Interior entrance
Aerial view
Luxury Studio Suite | Private kitchen | Microwave, coffee/tea maker, electric kettle, toaster

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Room service
    Room service
  • Gym
    Gym
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
350 Fenton Street, Rotorua, 3010
  • Whakarewarewa: The Living Maori Village
    10 min walk
  • Whakarewarewa Thermal Reserve
    18 min walk
  • Te Puia New Zealand Maori Arts and Crafts Institute
    20 min walk
  • Rotorua (ROT-Rotorua Regional)
    10 min drive

Room options

Luxury Apartment, 2 Bedrooms

  • 915 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Queen Sofa Bed

Luxury Apartment, 1 King Bed with Sofa bed

  • 667 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

Luxury Studio Suite

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Luxury Apartment, 3 Bedrooms

  • 1399 sq ft
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

Superior Suite

  • 775 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Superior Studio

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Twin Room

  • 441 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Superior Suite, 2 Bedrooms

  • 893 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed

Luxury Apartment, 2 Bedrooms

  • 915 sq ft
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

Superior Apartment, 2 Bedrooms

  • 861 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the neighborhood

Rotorua

With a stay at Regal Palms Resort in Rotorua (Glenholme), you'll be a 3-minute drive from Polynesian Spa and 8 minutes from Skyline Rotorua. .This eco-certified motel is 0.1 mi (0.1 km) from Whakarewarewa Hot Springs and 0.4 mi (0.7 km) from Rotorua Golf Club.

What's nearby

  • Whakarewarewa: The Living Maori Village - 10 min walk - 0.6 miles
  • Te Puia New Zealand Maori Arts and Crafts Institute - 20 min walk - 1.1 miles
  • Rotorua Central Mall - 2 min drive - 1.3 miles
  • Polynesian Spa - 3 min drive - 1.6 miles
  • Redwoods Whakarewarewa Forest - 7 min drive - 1.9 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬17 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Shadehouse Cafe - ‬17 min walk
  • ‪Pantry D'or - ‬11 min walk
  • ‪Scope Cafe Rotorua - ‬3 min drive

About this property

Regal Palms Resort

Eco-certified Rotorua motel in Glenholme with free parking
Regal Palms Resort offers 70 air-conditioned accommodations with indoor private spa tubs and safes. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, designer toiletries, and hair dryers.

This Rotorua motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the motel include an outdoor tennis court, an outdoor pool, and a fitness center.

Children under 14 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Treat yourself to a stay in one of the 70 individually decorated guestrooms, featuring indoor private spa tubs and heated floors. Your pillowtop bed comes with Egyptian cotton sheets. Rooms have private furnished balconies or patios. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.
Don't miss out on the many recreational opportunities, including an outdoor pool, an outdoor tennis court, and a fitness center. Additional amenities at this motel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Take advantage of the motel's room service (during limited hours).
Featured amenities include a business center, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Jetted bathtub
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave
  • Toaster

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Free local calls
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests are asked to contact the hotel in advance if arriving outside of normal check-in hours.

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • Dining venue(s)
  • Full-service spa
  • Health club
  • Hot springs
  • Public bath
  • Sauna
The following facilities are closed on Friday and Saturday:
  • Bar/lounge
  • Dining venue(s)
  • Full-service spa
  • Health club
  • Hot springs
  • Public bath
  • Sauna

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Children under 14 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Regal Palms 5 Star City
Regal Palms 5 Star City Resort
Regal Palms 5 Star City Resort Rotorua
Regal Palms 5 Star City Rotorua
Regal Palms 5 Star City Hotel Rotorua
Regal Palms Resort Rotorua
Regal Palms Rotorua
Regal Palms Resort Motel
Regal Palms Resort Rotorua
Regal Palms Resort Motel Rotorua

Reviews

9.4

Exceptional

Rating 10 - Excellent. 658 out of 910 reviews" "
Rating 8 - Good. 216 out of 910 reviews" "
Rating 6 - Okay. 29 out of 910 reviews" "
Rating 4 - Poor. 2 out of 910 reviews" "
Rating 2 - Terrible. 5 out of 910 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

UY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the fact there was a nice warm pool and also mini putt on site
Stayed 2 nights in Jul 2024

10/10 Excellent

Anna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Lovely staff. Easy check in and out. Lovely beds and clean spacious rooms. Warm and lovely spa bath.
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time staying at the Regal Palms. A great place to stay and very convenient to shopping, sightseeing and dining. Very spacious rooms makes you feel like home.
Stayed 3 nights in Jun 2024

10/10 Excellent

Zhuoer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean, quite, spacious room
Stayed 1 night in May 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick Stay
Just a one night stay but the room was spacious and clean. Loved the ping pong and mini golf. Very friendly staff. The cookies and milk at checkin were a nice touch.
Stayed 1 night in May 2024

10/10 Excellent

suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean convenient place for an over nighter. Would recommend
Stayed 1 night in May 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was huge, and the spa tub in the bathroom was a great inclusion. Only a brief stay but I would visit again.
Stayed 1 night in May 2024

8/10 Good

mukesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in May 2024

10/10 Excellent

Angeline

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time
Stayed 1 night in May 2024

10/10 Excellent

Tasneem

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the Regal Palms for a long weekend, it was absolutely lovely, everything that we were looking for. Lovely helpful staff, the room was very clean and tidy, loved the spa. We used the bikes (free hire) to go into town and it was a very enjoyable ride. Highly recommend.
Stayed 3 nights in Apr 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Angelique, Hamilton

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for out of city centre stay
Stayed 1 night in Apr 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Tony

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Arrived at 11 told check in was 3pm, gentlemen at reception abrupt and in way welcoming
Stayed 1 night in Mar 2024

8/10 Good

Dwight

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to “downtown” and other amenities
Stayed 3 nights in Mar 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Reuben, Whatawhata

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely stay there again
Stayed 1 night in Mar 2024

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NZ from SC tour
Great location in Rotorua. Easy loading and unloading into our room. Plenty of parking. Very spacious and clean.
Stayed 3 nights in Mar 2024

2/10 Terrible

richard

Traveled with group
Disliked: Staff & service
Stayed 2 nights in Mar 2024

8/10 Good

Zerin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really nice stay. Room was clean and got a little milk and cookies when we arrived which I always like. There were a lot of activities to do at the motel. The wifi wasn’t the best though, but that was the only down side we found.
Stayed 1 night in Mar 2024

8/10 Good

James

Traveled with family
The private patio , spa, and mini golf course were great although a one night’s stay prevented me from enjoying the latter two items. Maybe next trip….
Stayed 1 night in Mar 2024

8/10 Good

Bo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably misled by the word Resort. It is more like a motel. Room is spacious but a little boring. Staff is very friendly.

10/10 Excellent

Wayne

Stayed 2 nights in Feb 2024

10/10 Excellent

Denis

Stayed 2 nights in Feb 2024