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Prince's Gate Hotel

5.0 star property

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Photo gallery for Prince's Gate Hotel

Public bath
Interior detail
2 restaurants, breakfast served
Library
Duchess Suite | Premium bedding, minibar, in-room safe, individually decorated

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
$169
$147 nightly
$169 total
Total with taxes and fees
Mar 9 - Mar 10

Explore the area

View in a map
1057 Arawa Street, Rotorua, Bay of Plenty, 3010
  • Place, Eat Street
    ‪3 min walk‬
  • Place, Tamaki Maori Village
    ‪3 min walk‬
  • Place, Polynesian Spa
    ‪6 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Two Bedroom Suite (In Adjacent Building)

Two Bedroom Suite (In Adjacent Building) | Premium bedding, minibar, in-room safe, individually decorated

Two Bedroom Suite (In Adjacent Building)

8.0 out of 10
Very good
(12 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for One Bedroom Suite (In Adjacent Building)

One Bedroom Suite (In Adjacent Building) | Premium bedding, minibar, in-room safe, individually decorated

One Bedroom Suite (In Adjacent Building)

7.6 out of 10
Good
(16 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Designer Room

Designer Room | Premium bedding, minibar, in-room safe, individually decorated

Designer Room

8.6 out of 10
Excellent
(20 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Estate Room

Estate Room | Premium bedding, minibar, in-room safe, individually decorated

Estate Room

8.8 out of 10
Excellent
(41 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room | Premium bedding, minibar, in-room safe, individually decorated

Classic Room

8.6 out of 10
Excellent
(34 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Two Bedroom Suite (In Adjacent Building)

Premium Two Bedroom Suite (In Adjacent Building) | Premium bedding, minibar, in-room safe, individually decorated

Premium Two Bedroom Suite (In Adjacent Building)

7.0 out of 10
Good
(2 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Duchess Suite

Duchess Suite | Premium bedding, minibar, in-room safe, individually decorated

Duchess Suite

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Premium bedding, minibar, in-room safe, individually decorated

Classic Room

  • Sleeps 2

View all photos for Estate Room

Premium bedding, minibar, in-room safe, individually decorated

Estate Room

  • Sleeps 2

View all photos for One Bedroom Suite

Premium bedding, minibar, in-room safe, individually decorated

One Bedroom Suite

  • Sleeps 2

View all photos for Designer Room

Premium bedding, minibar, in-room safe, individually decorated

Designer Room

  • Sleeps 2

View all photos for Two Bedroom Suite

Premium bedding, minibar, in-room safe, individually decorated

Two Bedroom Suite

  • Sleeps 4

View all photos for Premier Two Bedroom Suite

Premium bedding, minibar, in-room safe, individually decorated

Premier Two Bedroom Suite

  • Sleeps 4

View all photos for Duchess Suite

Premium bedding, minibar, in-room safe, individually decorated

Duchess Suite

  • Sleeps 2

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  • Free WiFi
4.1 out of 5, Very Good, 1,121 reviews
$99 nightly
The price is $114
Mar 3 - Mar 4
Total with taxes and fees
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About the neighborhood

Rotorua

With a stay at Prince's Gate Hotel, you'll be centrally located in Rotorua, steps from Government Gardens and within a 10-minute walk of Rotorua Energy Events Centre. .This family-friendly hotel is 0.3 mi (0.5 km) from Lake Rotorua and 0.3 mi (0.5 km) from Eat Street.

What's nearby

  • Rotorua i-SITE Visitor Centre - 2 min walk - 0.1 miles
  • Eat Street - 3 min walk - 0.2 miles
  • Tamaki Maori Village - 3 min walk - 0.2 miles
  • Rotorua Night Market - 5 min walk - 0.3 miles
  • Polynesian Spa - 6 min walk - 0.4 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • ‪Poco. - ‬5 min walk
  • ‪Aroma Cafe - ‬2 min walk
  • ‪Pig & Whistle - ‬5 min walk
  • ‪Atticus Finch - ‬5 min walk
  • ‪Fat Dog Cafe & Bar - ‬4 min walk

About this property

Prince's Gate Hotel

Prince's Gate Hotel offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

3 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a hot tub, a sauna, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. The spa is equipped with a sauna. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Private bath/onsen services include an outdoor private bath (in communal space) and an indoor private bath (in communal space). Public bath/onsen services include an outdoor public bath (no minerals). There are 4 hot springs open between 7:00 AM and 10:00 PM.

Make yourself at home in one of the 50 individually decorated guestrooms, featuring refrigerators and minibars. LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Dip into one of the 3 outdoor pools or enjoy other recreational amenities including hot springs and a sauna. Additional features at this Victorian hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Grab a bite at Duke's Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Prince's Gate Hotel has 2 restaurants serving breakfast and lunch.
Duke's Restaurant - This poolside restaurant serves brunch and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
Duke's Bar - This bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Area shuttle (surcharge)
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: NZD 30 to 35 for adults and NZD 15 to 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Duke's Bar
  • Duke's Restaurant

Things to do

  • 3 outdoor pools
  • 4 hot springs
  • Bicycle tours
  • Children's pool
  • Hot tub
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • 4 hot springs
  • Hot springs open from 7:00 AM - 10:00 PM
  • Hot springs water temperature - 100 ºF
  • Private indoor bath (no minerals) in communal space
  • Private outdoor bath (no minerals) in communal space
  • Public outdoor bath (no minerals)
  • Sauna
  • Spa open daily
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1897
  • Fireplace in lobby
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 30 per day

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 30 to 35 for adults, and NZD 15 to 15 for children
  • Rollaway bed fee: NZD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Hot springs access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Princes Gate
Princes Gate Hotel
Princes Gate Hotel Rotorua
Princes Gate Rotorua
Princes Gate
Prince's Gate Hotel Rotorua
Prince's Gate Rotorua
Prince's Gate
Prince's Gate Hotel Hotel
Prince's Gate Hotel Rotorua
Prince's Gate Hotel Hotel Rotorua

Prince's Gate Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 517 out of 1005 reviews
Rating 8 - Good. 300 out of 1005 reviews
Rating 6 - Okay. 119 out of 1005 reviews
Rating 4 - Poor. 48 out of 1005 reviews
Rating 2 - Terrible. 21 out of 1005 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Lauren

Stayed 2 nights in Nov 2025

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cool quirky rooms. Very freindly staff
Stayed 2 nights in Nov 2025

8/10 Good

Jennifer

Stayed 1 night in Nov 2025

8/10 Good

Todd

Stayed 1 night in Nov 2025

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

4/10 Poor

Rasa

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
First off all that smell in a rooms ( we have 2 rooms for 2 nights), light in a bathroom wasn’t turned on, had to click on for a few times, can hear neighbors around you, bad insulation. Very disappointing stay. Sorry for that review, but can give more than 2 stars.
Stayed 2 nights in Nov 2025

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff!! Room was huge and comfy! Everyone was helpful and super friendly! We loved our stay!
Stayed 3 nights in Nov 2025

10/10 Excellent

GScott

Stayed 4 nights in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful. The room was lovely and the the bed very comfortable. We had difficulty with the heating, but the desk person came and showed us how to use it. So all was better. The bathroom was quite large.the bar/restaurant had a fun vibe and the lobby of the hotel made me want to just sit and relax. It was quiet, we did not hear our neighbors. It was centrally located. Only problem was parking.
Stayed 2 nights in Oct 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely quaint property with great restaurant. Only minor downsides are no USB charging points in room and very limited on property parking, necessitating parking on street, which is a minor inconvenience
Stayed 1 night in Oct 2025

8/10 Good

Claire

Traveled with partner
Liked: Cleanliness, staff & service
Room was perfectly fine, unfortunately the facilities were closed for refurbishment, there was an alternative option given however it was not very convenient.
Stayed 1 night in Sep 2025

8/10 Good

Sebastian

Stayed 4 nights in Oct 2025

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good selection availble
Stayed 6 nights in Oct 2025

10/10 Excellent

Ellina

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great location
Stayed 2 nights in Oct 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service
The property is 130 years old but well looked after although the floorboards do creak like Pais. Breakfast staff need more drive. We stayed 4 nights and every day you had to ask to have the milk, orange juice and coffee refilled and when the eggs and bacon ran out hey would come back with 2 eggs and a few rashes of bacon. I can understand if it was getting towards the end of breakfast but it was only 8 to 8.30.
Stayed 3 nights in Oct 2025

8/10 Good

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint surroundings Close to restaurants amenities and shops. Room a bit dark
Stayed 2 nights in Oct 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Julia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t have breakfast
Stayed 3 nights in Oct 2025

10/10 Excellent

Mrs Valerie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room on ground floor of the old building. Comfortable bed. Nice decor. TV worked well. Bed comfy. Excellent breakfast. No safe in room which would be a bonus.
Stayed 2 nights in Oct 2025

8/10 Good

samara

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean and convenient, the staff are very friendly and accommodating, however the only issue we had is the pool and spa are being maintained so couldn't be used but they do provide access to Polynesian Spa family pools, and parking is also under maintenance, would be good to be informed of these beforehand to be able to make an informed decision.
Stayed 2 nights in Sep 2025

4/10 Poor

Sunil

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This is a charming historic property but it comes with its challenges: if you are a light sleeper the walls are thin so you will hear voices/snoring. For accessibility, there is no elevator. There is no laundry on site, there is a laundromat close by but make sure to have NZ coins. The saunas and pools are out of order - you have access to the polynesian but only the family pool. The toilet also kept going for me all night with a constant dripping noise in the toilet bowl. The door also kept jamming when I was trying to close it - took a fair amount of time to get it shut. I spoke to reception and management multiple times but nothing came of it and I had to get expedia involved to come to an adequate solution. I feel like there is a lack of concern and transparency from management, it isn't a cheap stay but it is close to some of the main attractions in town.
Stayed 3 nights in Sep 2025

4/10 Poor

Edward, Duvall

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The water took forever to heat up- our room number 12 was off an outside hallway our window looked at construction junk. The floors were very creaky in our room and the one above-
Stayed 1 night in Oct 2025

8/10 Good

Wayne

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique antique property across the street from the Prince's Gates at Government Gardens, hence the name. The hotel common areas are phenomenal, old woods, wallpapers and furnishings well maintained. I rarely photograph my hotel surroundings, but made an exception here - museum like! The dining area and bar were great. Had a breakfast plan that was very good. Spend an afternoon sitting in the lounge in front of fireplace reading. Nice! An easy walk from city center with shopping, dining, parks, thermal features. The hotel's thermal pool was down for repairs, but they provided access to Polynesian Spa's family pool - 10 min walk away. The Spa's lakeside pools were excellent. The room itself was antique/boutique quaint, but very small with minimal amenities. Bathroom was clean, but tiny. Smell of sulphur from the geothermal areas was everywhere. Woke me at 3am one night it was so strong. Staff was pleasant and helpful. Overall a nice stay.
view from upstairs hallway
stairway landing antique
downstairs lounge antiques
model of hotel
Stayed 3 nights in Sep 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful restoration of old hotel.
Stayed 1 night in Sep 2025