The hotel is rated 4 stars, but the impression is of a 2 star hotel. It is in dire need of an update, particularly in the bedrooms, and the exterior.
The staff are all friendly and efficient. The buffet restaurant is good, although the grill section is inefficient with constant long queues. Not to forget the tedious queues for the toaster machines at breakfast time!
The food variety is ok, but not up to 4 star standard.
Swimming pools and general facilities are good, but again need freshening up.
Our main area of complaint was the bedroom. Horrible furniture, very cramped, very old and unhygienic tap fittings in the bathroom + broken shower head + dirty grouting + ceiling panels broken. No spare electrical points in the bedroom for charging phones.
I believe the hotel has recently been taken over by the Alegria group. Hopefully, they will concentrate on refurbishing the bedroom areas.
The location of the hotel is great, as it is on the sea front, with plenty of bars and restaurants in the vicinity.
The beaches of Aguadulce are beautiful and clean, with Crystal clear water.