6/10 Okay
Rahat
Aug 28, 2024
The hotel is old, rooms has no proper lights, its been very dark in the room even all the light were on. In the evening I was sitting as if its a single candle light only available, if I on the TV the room gets brighter than having lights on. I requested to change the room 3 times due to the light but all rooms had same very poor bulbs, as well that some rooms also had a bad smell of bathroom. Also this hotel doesnt provide iron, reception told me that previously their customers used to damage irons thats why they stopped providing it. This means we come for a holiday and walk around with wrinkled dresses and take pics like that. There is no kettle for having tea inside the room also. I dont think this hotel deserves to be 4 star, its only 3 stars maybe as its not fulfilling amenities that 4 star hotels should provide. Reception people were also not so friendly. I stayed in same IH hotel in Milan and it was much better hotel and the staff was nice and everything was provided, i expected the same when I booked it in Rome, unfortunately its been totally not same..
Rahat
Stayed 3 nights in Aug 2024