I had a very disappointing stay at this hotel. The first room I was given had a terrible AC smell, and when I asked to be moved, the front desk staff seemed annoyed rather than accommodating. While I was out, my belongings were removed without notice and left unattended behind a divider in the lobby, which felt careless and unprofessional. I was then sent to another room with the wrong key, only to discover the AC there was broken and leaking, before being placed back in the previous room. The repeated room issues and, most importantly, the mishandling of my belongings made this stay far below expectations.