We were greeted by Veronica who was very pleasant and friendly.
Our room was located in the basement/lower level which was not indicated when booking, had we known, we would not have booked. At first glance the room is cute and quaint but as we settled in, we noticed there were several problems. The room was dark, there is 1 window but as in most basements, it was small and hard to reach. It was very humid and stuffy all the time and the window does not open very wide. At night it was very hot, there is an air conditioner but it made too much noise to sleep with it on and leaving the window open was just as loud as it was at street level and you could hear cars and people walking and talking at all hours. The cushions and comforter on the bed were all stained, it was pretty gross. The bathroom has mold all over the wall by the toilet which was painted over. The toilet tank was also always wet on the outside and dripping all over the floor. The sink tap had a constant stream of water and does not shut off no matter how hard you try. There were no bath mats so we had to use the hand towels provided. We were provided 2 bath towels which were never replenished, we were there for 4 days and had to use the same towels which never dried fully because of the dampness of the room. If you book here make sure it is not the basement. It was definitely not a good experience.