2/10 Terrible
Ahmed
Sep 5, 2024
Disliked: Cleanliness, amenities, property conditions & facilities
My experience at this hotel was the worst of a kind. On checking-in I was told due all the rooms being busy so I was given a room with its toilet located outside of it and we had to walk across the hotel corridor to use, nevermind how tiny and unclean this bathroom was, this also was humiliating to me and my family.
After I complained to the hotel directly they via Hotel.com and asked for a refund, I was told since this non-refundable the hotel has the right to decide (although I wanted to cancel due to the above)
The hotel staff swapped my room in the following day to a room that didn’t smell ok and had poor lightening also it’s bathroom was tiny and substandard.
I won’t recommend this hotel despite their reasonable price you will be getting less that you paid somehow.
Ahmed
Stayed 3 nights in Sep 2024