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Hampton Inn & Suites Rochester/Henrietta

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites Rochester/Henrietta

Exterior
Indoor pool
Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Reception
Free toiletries, hair dryer, towels

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Pet friendly
    Pet friendly
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
280 Clay Rd, Rochester, NY, 14623
  • Marketplace Mall
    16 min walk
  • Monroe Community College
    16 min walk
  • Tim Hortons Iceplex
    4 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.)
    13 min drive

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Accessible

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Studio, 1 King Bed with Sofa bed, Accessible

  • 1100 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Studio, 1 King Bed with Sofa bed

  • 1100 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed with Sofa bed

  • 775 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Studio, 1 King Bed with Sofa bed, Accessible

  • 1100 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed

  • 775 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Studio, 1 King Bed with Sofa bed, Accessible

  • 1100 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed, Accessible

  • 775 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible

  • 775 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed, Accessible

  • 775 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds

  • 775 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible

  • 775 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Bathtub)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Accessible (Bathtub)

  • 775 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing Accessible)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Accessible (Hearing Accessible)

  • 775 sq ft
  • Sleeps 4
  • 2 Queen Beds
Exterior
Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel
Pool
Parking included
Free WiFi
Restaurant
4.1 out of 5, Very Good, (1004)
The price is $157
per night
$179 total
includes taxes & fees
Dec 5 - Dec 6
Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel

About the neighborhood

Rochester

When you stay at Hampton Inn & Suites Rochester/Henrietta in Rochester, you'll be in a shopping district, within a 10-minute drive of University of Rochester and Rochester Institute of Technology. .This hotel is 5.2 mi (8.4 km) from Strong and 14.8 mi (23.9 km) from Lake Ontario.

What's nearby

  • Marketplace Mall - 16 min walk - 0.9 miles
  • Tim Hortons Iceplex - 4 min drive - 1.4 miles
  • Strong Memorial Hospital - 6 min drive - 3.0 miles
  • University of Rochester - 7 min drive - 3.5 miles
  • Rochester Institute of Technology - 7 min drive - 4.6 miles

Getting around

  • Rochester Station - 18 min drive
  • Greater Rochester Intl. Airport (ROC) - 13 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Dairy Queen - ‬16 min walk
  • ‪Taco Bell - ‬9 min walk

About this property

Hampton Inn & Suites Rochester/Henrietta

Hotel in Rochester with a 24-hour fitness center and a 24-hour front desk
Hampton Inn & Suites Rochester/Henrietta offers 126 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 37-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 126 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Grab a bite from the snack bar/deli serving guests of Hampton Inn & Suites Rochester/Henrietta.
Featured amenities include complimentary wired internet access, a computer station, and express check-in. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 8:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Henrietta
Hampton Inn Henrietta Hotel
Hampton Inn Henrietta Hotel Rochester
Hampton Inn Rochester Henrietta
Hampton Inn Rochester/Henrietta
Hampton Inn Rochester/Henrietta Hotel Rochester
Hampton Inn Rochester/Henrietta Hotel
Hampton Inn Rochester/Henrietta Rochester
Hampton Inn Suites Rochester/Henrietta

Reviews

9.0

Wonderful

Rating 10 - Excellent. 651 out of 1004 reviews" "
Rating 8 - Good. 255 out of 1004 reviews" "
Rating 6 - Okay. 58 out of 1004 reviews" "
Rating 4 - Poor. 19 out of 1004 reviews" "
Rating 2 - Terrible. 21 out of 1004 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Shana

Stayed 2 nights in Aug 2024

10/10 Excellent

Shirley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, convenient to eateries, shopping, walkable, safe, and quiet. Several options for breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Joseph

Stayed 1 night in Aug 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stay was really good. No towels in the pool even after we asked for them at the front desk. Breakfast was decent - adding gluten-free options would be appreciated.
Stayed 1 night in Aug 2024

10/10 Excellent

Dennis

Upgrade to a larger room
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness
Hotel staff was very friendly and accommodating. The room was a great layout and spacious, but the carpet in the room was absolutely disgusting! It was sticky to walk on and we had to leave our shoes on the entire time. We also had our 9 month old son, so 4 days of not being able to put him down was inconvenient to say the least.
Stayed 2 nights in Aug 2024

6/10 Okay

Anna

Liked: Cleanliness, staff & service
Cons: We were visiting Rochester as tourists, stayed Sunday and Monday night. The room was WAY smaller than advertised, the top 2 drawers of the dresser kept sliding open, the shower rod was loose, making the shower curtain unable to close, getting water everywhere. The general state of hotel is clean but very worn. The bed is only a foot away from the air conditioner and every time the a/c went on, it froze my legs and feet. The pool is pretty but water was murky and looked dirty. We didn't attempt to swim. Pros: The breakfast was really good. Typical to these hotels but Sofia kept everything stocked and the western omelet was delicious! The front desk staff was very polite and helpful - Darlene and the young fellow when we checked in. The location is near EVERYTHING for shopping and eating.
Stayed 2 nights in Aug 2024

10/10 Excellent

keun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for service
Stayed 2 nights in Aug 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Maurizio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Room was comfortable and Food was great.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Ashley

Traveled with partner
Many things wrong. Shower doors wernt working. Fuzzy stuff on the pillows. Air conditioning wasnt working as well as we would've liked.
Stayed 1 night in Jul 2024

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Patti

Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
EXCELLLLLLLLLLENT ! Clean ! smelled sooooo good ! Thank you !!!
Stayed 1 night in Jul 2024

6/10 Okay

William

Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
The stay was excellent- room was clean & comfortable.. shower was good - breakfast was the best .. breakfast staffs were very kind - especially Sophie - what a lovely lady .. wished we had stayed there for extra days ..
Stayed 1 night in Jul 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Room was large. Quiet and secure
Stayed 1 night in Jul 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

David

Stayed 1 night in Jul 2024

10/10 Excellent

David

Stayed 3 nights in Jul 2024

6/10 Okay

Katie

Stayed 2 nights in May 2024

4/10 Poor

Mariaelena

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Elton Smith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

daijah

Stayed 1 night in Jun 2024

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024