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Days Inn by Wyndham Henrietta/Rochester Area

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Days Inn by Wyndham Henrietta/Rochester Area

Lobby
Lobby
Exterior
Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Restaurant

Reviews

4.0 out of 10

Popular amenities

  • Breakfast included
  • Bar
  • Laundry
  • Housekeeping
  • Pet friendly
  • Air conditioning

Explore the area

Map
4853 W Henrietta Rd, West Henrietta, NY, 14467
  • Marketplace Mall
    4 min drive
  • Fair and Expo Center
    5 min drive
  • Monroe Community College
    6 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.)
    12 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

  • 140 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Studio Suite, 2 Queen Beds, Non Smoking

  • 140 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 Queen Bed, Non Smoking

  • 86 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Smoking

  • 108 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Tub with Grab Bars)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 Queen Bed, Accessible, Non Smoking (Tub with Grab Bars)

  • 97 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking

  • 108 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

West Henrietta

With a stay at Days Inn by Wyndham Henrietta/Rochester Area in West Henrietta, you'll be within a 15-minute drive of Rochester Institute of Technology and University of Rochester. .This hotel is 8.6 mi (13.9 km) from Strong and 2 mi (3.2 km) from Marketplace Mall.

What's nearby

  • Marketplace Mall - 4 min drive
  • Rochester Institute of Technology - 6 min drive
  • Strong Memorial Hospital - 9 min drive
  • University of Rochester - 10 min drive
  • Strong - 14 min drive

Getting around

  • Rochester Station - 18 min drive
  • Greater Rochester Intl. Airport (ROC) - 12 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Starbucks - ‬5 min drive
  • ‪The Café & Market At Crossroads - ‬7 min drive
  • ‪Lasertron - ‬4 min drive
  • ‪Cracker Barrel - ‬4 min drive

About this property

Days Inn by Wyndham Henrietta/Rochester Area

Hotel in West Henrietta with free breakfast and a restaurant
Days Inn by Wyndham Henrietta/Rochester Area offers 106 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This West Henrietta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 106 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreation amenities such as bicycles to rent or take in the view from a garden. This hotel also features complimentary wireless internet access and a vending machine.
Enjoy a satisfying meal at Nashvilles Restaurant serving guests of Days Inn by Wyndham Henrietta/Rochester Area. Wrap up your day with a drink at the bar/lounge. A complimentary self-serve breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include laundry facilities, a safe deposit box at the front desk, and coffee/tea in a common area. Free self parking is available onsite.
A complimentary self-serve breakfast is served each morning between 6:00 AM and 9:00 AM.
Nashvilles Restaurant - Onsite restaurant.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Nashvilles Restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 floor
  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Days Inn Rochester Thruway Henrietta
Days Inn Rochester Thruway Hotel
Days Inn Rochester Thruway Hotel Henrietta
Days Inn Rochester Thruway/Henrietta Hotel Henrietta
Henrietta Days Inn
Days Inn Henrietta/Rochester Area Hotel Henrietta
Days Inn Henrietta/Rochester Area Hotel
Days Inn Henrietta/Rochester Area Henrietta
Days Inn by Wyndham Henrietta/Rochester Area Hotel
Days Inn by Wyndham Henrietta/Rochester Area West Henrietta

Days Inn by Wyndham Henrietta/Rochester Area Reviews

Reviews

4.0
Rating 10 - Excellent. 55 out of 1001 reviews" "
Rating 8 - Good. 90 out of 1001 reviews" "
Rating 6 - Okay. 146 out of 1001 reviews" "
Rating 4 - Poor. 208 out of 1001 reviews" "
Rating 2 - Terrible. 502 out of 1001 reviews" "

4.2/10

Cleanliness

5.6/10

Staff & service

3.6/10

Amenities

3.6/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

10/10 Excellent

Flora

Stayed 1 night in Aug 2024

2/10 Terrible

Karen

Disliked: Cleanliness, property conditions & facilities
The room was dirty and not well maintained. The bed looked clean, but the rest seemed dirty. Felt dirt on the floor as I walked in. Opened the drawer of night stand (I was trying to find the TV remote which I never found) and the inside was stained and dirty. Just gross. Bathroom seemed relatively clean but paint all over mirror and in the tub. Not taken care of at all. Stains in the toilet. Just not maintained. I didn't want to touch anything because I wasn't sure what might be on it. Also the air conditioner was very old so it was rattling and extremely loud.
Stayed 1 night in Aug 2024

4/10 Poor

Justin

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property smelled like pure cigarette smoke very very dirty bed and could not get refund due to a no refund policy
Stayed 1 night in Aug 2024

2/10 Terrible

Michael

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Overpriced cheap conditions Air conditioner was noisy and didn't work Room smelled Felt uncomfortable and unsafe Definitely want a refund
Stayed 1 night in Aug 2024

2/10 Terrible

Patti

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The people at the place were great when I told them we didnt want to stay, they said to call expedia to get my refund they were nice about it, it was expedia that were awful, I called to cancel and get a refund, they told me front desk had to do that. They wouldnt refund me my money. I paid for something that I didnt stay at, I would not suggest booking anything from expedia, if they cant take care of there customers. DO NOT BOOK ANY THING FROM EXPEDIA.
Stayed 1 night in Jul 2024

8/10 Good

Sean

Liked: Cleanliness, staff & service
It was OK. Not great, but not bad.
Stayed 1 night in Jun 2024

4/10 Poor

Jacob

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pros: Staff was great Cons: "non-smoking" room reeked of smoke and urine; door latch was broken.
Stayed 1 night in Jun 2024

2/10 Terrible

Dara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no one available to check in for 30 minutes. Room had gun shots through the door. Extremely dirty
Stayed 1 night in Jun 2024

2/10 Terrible

Ann

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like someone was watching us all night through the wall. When reported to front desk they acted like it was no big deal. Never ever dping businesses with Wyndham
Stayed 1 night in May 2024

4/10 Poor

Darren

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Miriam

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I liked the convenience of this property's location. It was reasonably clean and affordable. I was disappointed there wasn't any breakfast service, even coffee wasn't provided
Stayed 1 night in Oct 2023

2/10 Terrible

Michele

Disliked: Cleanliness, property conditions & facilities
Basically a converted motel, door looked like it had been kicked more than once. Bathroom dirty. Im not a princess but this was just plain gross. Basically slept on top of the sheets waiting for morning and tried not to touch anything
Stayed 1 night in Sep 2023

2/10 Terrible

Sarah

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2023

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities
The place should be closed.
Stayed 1 night in Jul 2023

2/10 Terrible

William

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I’m pretty easy to please, just give me a clean room, fresh towels and a comfortable bed and I’m okay. This place had none of them. Dirty towels left in the bathroom, bugs in the shower, pretty much the whole package of “never stay here again.
Stayed 1 night in Jul 2023

2/10 Terrible

Oleksandra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very dirty room, the lamp not working, the carpet dirty, bathroom dirty, towels dirty, bedding dirty.
Stayed 1 night in Jul 2023

2/10 Terrible

MAHENDRANATH

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible place, filthy room, wet smell in the room.
Stayed 1 night in Jul 2023

8/10 Good

Pat

Traveled with group
Liked: Staff & service
Stayed 3 nights in May 2023

6/10 Okay

Rhonda

Stayed 2 nights in May 2023

4/10 Poor

Mario

Business traveler, Traveled with partner
Disliked: Cleanliness
Property looked like is was once a very nice place to stay. You could tell that it lacked care or concern for the customers. Very worn out. On a good note the bed was comfortable and the water pressure and temperature was good. I would not spend more than one night.
Stayed 1 night in May 2023

4/10 Poor

Paul

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Someone cut down bushes but never removed the cuttings. The room had mold on the floor and the drain in the shower was clogged. I checked and there was s stick in the drain. When I pulled out the string there was a lot of stuff on it so it had been there for quite some time. Beneath that was hair on the drain. I did not remove that. A property can be dated but it needs to be clean and functional.
Stayed 1 night in May 2023

2/10 Terrible

Andrea

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled like smoke, the carpet was very dirty. Got switched to another room smelled a little better but the sheets had lots of blood stains and another stain that i don't know what it was. I couldn't stay there i had to leave. I wouldn't let my dog sleep on that bed if i had one. The place was just dirty and nasty overall. Thankfully i received a refund.
Stayed 1 night in Apr 2023

4/10 Poor

Jalime

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms was dirty, there were holes in the blanket. There was a bar in between and a lot of noise and cars.
Stayed 3 nights in Apr 2023

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skip this hotel
This "hotel" should be bulldozed. The first clue was the exhaust fan completely covered in dust and not working. The light switches where unscrewed and not working. The floor was uneven, the chair broken, the sink was tilted. the shelf in the bathroom looked like it was about to fall over. The room stank of smoke, the entrance door was repaired poorly several time and had no working security lock. Well I lasted until 4 am and gave up.
Stayed 1 night in Apr 2023

2/10 Terrible

Janet

Disliked: Cleanliness, property conditions & facilities
Awful. The bathroom fan sounded like a B-52 plane taking off.
Stayed 1 night in Apr 2023