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Comfort Suites Rochester Henrietta University Area

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites Rochester Henrietta University Area

Exterior
Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board
Coffee service
Pool

Reviews

7.0 out of 10

Good

Popular amenities

  • Pet friendly
  • Gym
  • Laundry
  • Breakfast included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
2085 Hylan Dr, Rochester, NY, 14623
  • Marketplace Mall
    13 min walk
  • Cracker Barrel
    1 min walk
  • Rochester Bus Station
    12 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.)
    10 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 336 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite (2 Queen Beds and 1 Sofa Bed )

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite (2 Queen Beds and 1 Sofa Bed )

  • 372 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Best Western Rochester Marketplace Inn

Breakfast included
Parking included
Free WiFi
Air conditioning
3.9 out of 5, Good, (1003)
The price is $93
per night
$106 total
includes taxes & fees
Jan 1 - Jan 2
Best Western Rochester Marketplace Inn

About the neighborhood

Rochester

A stay at Comfort Suites Rochester Henrietta University Area places you in the heart of Rochester, a 3-minute drive from Monroe Community College and 8 minutes from Highland Park. .This hotel is 4.6 mi (7.3 km) from University of Rochester and 5 mi (8 km) from Rochester Institute of Technology.

What's nearby

  • Marketplace Mall - 13 min walk
  • Monroe Community College - 3 min drive
  • Rochester Institute of Technology - 8 min drive
  • University of Rochester - 9 min drive
  • Strong - 11 min drive

Getting around

  • Rochester Station - 15 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 66 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬13 min walk

About this property

Comfort Suites Rochester Henrietta University Area

Hotel with free breakfast, in the vicinity of Monroe Community College
Comfort Suites Rochester Henrietta University Area offers 66 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 66 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and separate sitting areas.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
Grab a bite from the grocery/convenience store serving guests of Comfort Suites Rochester Henrietta University Area. A complimentary on-the-go breakfast is served on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM.
Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6 AM and 9 AM and on weekends between 7 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Business services

  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Comfort Suites Hotel Rochester
Comfort Suites Rochester
Comfort Suites
Comfort Suites Rochester Henrietta University Area Hotel
Comfort Suites Rochester Henrietta University Area Rochester

Comfort Suites Rochester Henrietta University Area Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 292 out of 1003 reviews" "
Rating 8 - Good. 265 out of 1003 reviews" "
Rating 6 - Okay. 180 out of 1003 reviews" "
Rating 4 - Poor. 133 out of 1003 reviews" "
Rating 2 - Terrible. 133 out of 1003 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Ryan

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Jintana

Traveled with family
Liked: Staff & service, property conditions & facilities
still have dog or cat hair in the room
Stayed 1 night in Sep 2024

2/10 Terrible

Sharan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stay away far away
We arrived and were extremely disappointed with this hotel. The cleanliness everywhere was disgusting. We had two rooms and one absolutely smelled the second room was dirty, shower was not cleaned and the handle was broken and didn’t even work. Needless to say we left immediately!
Stayed 1 night in Sep 2024

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is extremely dirty!
Stayed 1 night in Sep 2024

6/10 Okay

Christina

Stayed 1 night in Aug 2024

4/10 Poor

Charles

Liked: Staff & service
Disliked: Property conditions & facilities
In one room there was no sheets or blankets for the hideaway bed, and in the other there was no towels or wash clothes
Stayed 1 night in Sep 2024

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good
Stayed 1 night in Sep 2024

4/10 Poor

Debora

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff was unfriendly and the place really smelled awful. But the room itself was adequate .
Stayed 1 night in Sep 2024

8/10 Good

Yunice

Stayed 1 night in Aug 2024

4/10 Poor

Chadwick

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Wendi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for the price. Not fancy but clean and comfortable with good amenities and helpful staff
Stayed 1 night in Sep 2024

2/10 Terrible

Bri

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Saritha

Stayed 1 night in Aug 2024

2/10 Terrible

Rafal

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Sajag

Traveled with family and small children, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were no towels in our room, and when I requested a crib for my baby I was told they’re all locked up and they didn’t have access to it.
Stayed 1 night in Sep 2024

10/10 Excellent

Naveen

Stayed 1 night in Aug 2024

2/10 Terrible

Toteonia

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrendous. Claims to be child friendly but locks all staff out of the play pens and cribs. The pool area is filthy and the entire outside of the hallway around it is a treacherish slip risk. And I don't blame the people swimming in it because nobody is offered Towels, both by the pool and in their rooms. My medically complex micro preemie had to sleep on the floor And the housekeeping staff decided to walk into our room at 8 AM. Despite checkout being at eleven a m, After checking us out. Without us even knowing.
Stayed 1 night in Aug 2024

4/10 Poor

Steven

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Katy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bed was hard as nails creaky and cheap. The room looked highly questionable. Ac stopped working toilet stopped working. No investment into this property at all just dirty and dank. Stay next door much cleaner
Stayed 1 night in Sep 2024

2/10 Terrible

Junior

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location but horrible hotel!
Stayed 2 nights in Aug 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an extremely convenient motel. It is close to the interstate and the Thruway. It has good restaurants and shopping close by, And it's a well run facility/
Stayed 1 night in Aug 2024

8/10 Good

Elaine

Disliked: Cleanliness
Stayed 1 night in Sep 2024

2/10 Terrible

Martita

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
While my children and I stayed at this property a man was given a key to our room. While we were in bed he walked in and I told him it wasn’t his room. He apologized and said that he was given the room. After leaving I tried to reach the front desk and couldn’t. I tried for forty minutes. In the morning an attendant stated they would have a manager contact me. They never did. I tried reaching him the second day as well. He wasn’t around. My kids couldn’t sleep because they were frightened by this man and no one reached out to apologize for the error.
Stayed 2 nights in Aug 2024

10/10 Excellent

Johan

Traveled with group
Liked: Property conditions & facilities, room comfort
The suite is nice and tidy. Size is perfect!
The room was so clean and tidy. The Staffs were amazing. Thank you!
Stayed 1 night in Sep 2024

4/10 Poor

Adriana

Traveled with family
The hotel didn't have any towels in the bathroom. We went down to look for them and they simply told us that there were none and that was it. Nothing to dry ourselves off with.
Stayed 1 night in Aug 2024