Best Western The Inn At Rochester Airport

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western The Inn At Rochester Airport

Lobby
Reception
Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed) | Individually furnished, desk, laptop workspace, iron/ironing board
Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed) | Individually furnished, desk, laptop workspace, iron/ironing board
Property amenity

Reviews

7.8 out of 10

Good

Popular amenities

  • Free airport shuttle
  • Housekeeping
  • Parking available
  • Gym
  • Breakfast included
  • Air conditioning

Explore the area

Map
395 Buell Road, Rochester, NY, 14624
  • University of Rochester
    4 min drive
  • The ROC Cafe
    3 min walk
  • Rochester Bus Station
    7 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.)
    10 min walk

Room options

Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Larger Room)

  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 6
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator

  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Rochester

When you stay at Best Western The Inn At Rochester Airport in Rochester, you'll be near the airport, a 4-minute drive from University of Rochester and 7 minutes from Strong. .This hotel is 5.2 mi (8.4 km) from Rochester Institute of Technology and 1.9 mi (3 km) from Genesee River.

What's nearby

  • University of Rochester - 4 min drive
  • Strong Memorial Hospital - 4 min drive
  • Blue Cross Arena - 6 min drive
  • Strong - 7 min drive
  • Rochester Institute of Technology - 8 min drive

Getting around

  • Rochester Station - 7 min drive
  • Greater Rochester Intl. Airport (ROC) - 2 min drive

Restaurants

  • ‪Starbucks - ‬2 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Burger King - ‬19 min walk
  • ‪Ezzy's Restaurant - ‬5 min drive
  • ‪Panera Bread - ‬2 min drive

About this property

Best Western The Inn At Rochester Airport

Hotel in Rochester with free breakfast and airport shuttle service
Best Western The Inn At Rochester Airport offers 59 accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually furnished. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Make yourself at home in one of the 59 individually furnished guestrooms, featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Children under 18 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Inn Rochester Airport
Best Western Rochester Airport
The At Rochester Rochester
Best Western The Inn At Rochester Airport Hotel
Best Western The Inn At Rochester Airport Rochester
Best Western The Inn At Rochester Airport Hotel Rochester

Best Western The Inn At Rochester Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 376 out of 1002 reviews" "
Rating 8 - Good. 320 out of 1002 reviews" "
Rating 6 - Okay. 153 out of 1002 reviews" "
Rating 4 - Poor. 84 out of 1002 reviews" "
Rating 2 - Terrible. 69 out of 1002 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Jennifer

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Very dirty room
This hotel is convenient to the airport but the room was not clean. Hair on the floor and in the towels. Stained sheets. It just felt dirty everywhere and we did not want to take our shoes off. No plugs anywhere convenient to charge your phones. I would not recommend or ever stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Hilary

Traveled with partner
In the past I’ve had less than great experience with this property, this time it was GREAT!!
Stayed 1 night in Sep 2024

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was super comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Milford

Disliked: Staff & service
There was no one at the front desk for 1 hour at 8 pm.I called main number customer service. She was at a loss and couldnt find anyone to help me. I was alone and scared and crying ....it ruined my trip . I will never stay at a Best Western again
Stayed 1 night in Sep 2024

10/10 Excellent

Cheri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Kelley

Stayed 2 nights in Jul 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Gina, Miami Beach

Stayed 1 night in Aug 2024

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle to the airport is free
Stayed 1 night in Sep 2024

4/10 Poor

Nathaly

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Carmen, Torrance

Traveled with family and small children
Disliked: Cleanliness
Convenient location to the airport, not pristine clean but quick stay is okay. Beddings comfortable
Stayed 1 night in Sep 2024

4/10 Poor

Jess, Wellsboro

Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

elisabeth

Traveled with partner
Disliked: Cleanliness, amenities
Our room had mold in bathroom. The room looked updated but was not clean very well. We went for breakfast at 830am. There was no bacon, only one omlet, and all the yogart was frozen. Breakfast was a joke. I hope they get things together because it could be a decent hotel. But for almost 200 a night it was definitely not worth it.
Stayed 1 night in Sep 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Hilary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to the airport. I highly recommend for an early flight or very late arrival. Very nice at front desk. Microwave in common areas. refrigerator in room. Nothing fancy but clean and very convenient
Stayed 1 night in Aug 2024

8/10 Good

Deanna

I like the location of this property because we were flying out the next morning from the airport. It’s not the best hotel, but the people are friendly and they offer parking for your vehicle and a shuttle to the airport. It was a lot cheaper to keep our vehicle there than the airport. I would stay there again if I was flying from Rochester.
Stayed 1 night in Jul 2024

8/10 Good

Jon, Murrieta

Convenient.
Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out were quick and easy. Staff was at desk each time I went and were friendly and helpful. The hotel is well maintained and room was clean. I especially like that they use all white sheets and comforters that are obviously cleaned, unlike the colored blankets and bedspreads at some hotels. The breakfast was a typical hotel breakfast, nothing special, but was able to have a decent breakfast each day. If you are on the airport side, you can hear the planes occasionally, but very infrequent, so wasn't an issue. I will stay here again when in the area.
Stayed 2 nights in Aug 2024

6/10 Okay

Alice, Corpus Christi, TX

Traveled with family
Disliked: Cleanliness, amenities
No dining option. The "Grab and Go Breakfast" consisted of an apple, REALLY????
Stayed 1 night in Aug 2024

10/10 Excellent

CRAIG, miami

Liked: Cleanliness, staff & service, property conditions & facilities
Late night shuttle service from the airport was a big plus. Shuttle driver was friendly even at this late hour.
Stayed 1 night in Aug 2024

10/10 Excellent

Marjorie, Paso robles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant stay. All the employees were lovely
Stayed 1 night in Aug 2024