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Best Western Rochester Marketplace Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Rochester Marketplace Inn

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Individually decorated, individually furnished, desk, laptop workspace
Fitness facility
Lobby
Exterior
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Bathroom | Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Reviews

7.8 out of 10

Good

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
  • Breakfast included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
940 Jefferson Rd, Rochester, NY, 14623
  • Monroe Community College
    15 min walk
  • Taco Bell
    1 min walk
  • Rochester Bus Station
    11 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.)
    11 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Rochester

When you stay at Best Western Rochester Marketplace Inn in Rochester, you'll be near the airport, within a 10-minute drive of University of Rochester and Rochester Institute of Technology. .This hotel is 5.4 mi (8.7 km) from Strong and 0.9 mi (1.5 km) from Marketplace Mall.

What's nearby

  • Marketplace Mall - 18 min walk
  • Tim Hortons Iceplex - 4 min drive
  • Strong Memorial Hospital - 6 min drive
  • University of Rochester - 7 min drive
  • Rochester Institute of Technology - 8 min drive

Getting around

  • Rochester Station - 15 min drive
  • Greater Rochester Intl. Airport (ROC) - 11 min drive

Restaurants

  • ‪Chick-fil-A - ‬13 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Dairy Queen - ‬8 min walk
  • ‪Taco Bell - ‬1 min walk

About this property

Best Western Rochester Marketplace Inn

Hotel in Rochester with free breakfast and a 24-hour fitness center
Best Western Rochester Marketplace Inn offers 94 accommodations with DVD players and coffee/tea makers. Each accommodation is individually furnished and decorated. 35-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Make yourself at home in one of the 94 individually decorated guestrooms, featuring DVD players and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, French, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym

Family friendly

  • Crib (surcharge)
  • DVD player
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 25 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 25 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Marketplace
Best Western Marketplace Inn
Best Western Marketplace Inn Rochester
Best Western Marketplace Rochester
Best Western Rochester
Best Western Rochester Marketplace
Best Western Rochester Marketplace Inn
Marketplace Inn
Rochester Best Western
Best Western Marketplace Hotel Rochester
Best Rochester Marketplace
Best Western Rochester Marketplace Inn Hotel
Best Western Rochester Marketplace Inn Rochester
Best Western Rochester Marketplace Inn Hotel Rochester

Best Western Rochester Marketplace Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 382 out of 1001 reviews" "
Rating 8 - Good. 314 out of 1001 reviews" "
Rating 6 - Okay. 146 out of 1001 reviews" "
Rating 4 - Poor. 88 out of 1001 reviews" "
Rating 2 - Terrible. 71 out of 1001 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Jennifer

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room was not adequately stocked with basic toiletries. Coffee maker would not work in most of the outlets in the room - had to move it to the bathroom to get it to work.
Stayed 1 night in Sep 2024

10/10 Excellent

Charles L

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Why are the adult toilets so short? We were both 5'9" or more and very difficult to arise from seat as low as it was !
Stayed 5 nights in Sep 2024

8/10 Good

Crystelle Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good room, and great location!
Stayed 1 night in Sep 2024

8/10 Good

Bascaran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Maryann

Stayed 1 night in Aug 2024

8/10 Good

Miney

Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and great service.
Stayed 1 night in Sep 2024

10/10 Excellent

Julia

Stayed 1 night in Sep 2024

2/10 Terrible

Jen

Stayed 1 night in Aug 2024

8/10 Good

Antoinette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Zbigniew

Business traveler
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Stavan

Traveled with family and small children
Room size good but not properly arranged, no dustbin in bathroom
Stayed 1 night in Sep 2024

2/10 Terrible

Ning

Stayed 1 night in Aug 2024

10/10 Excellent

Allan

Stayed 1 night in Aug 2024

10/10 Excellent

JOHN

Stayed 1 night in Aug 2024

10/10 Excellent

Beth

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
A nice place to stay
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Room comfort
There was only one luggage cart on the property and it did not work very well. The continental breakfast was a joke. Not much out, no fruits, coffee was terrible.
Stayed 1 night in Aug 2024

2/10 Terrible

Consuelo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 days and room service came in only one day to clean.
Stayed 9 nights in Aug 2024

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities
Our stay was great. The staff were very friendly and helpful!
Stayed 1 night in Sep 2024

6/10 Okay

Sam

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Camryn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Robert

Traveled with family
Disliked: Amenities, property conditions & facilities
I have stayed at better Best Western hotels. The hotel was outdated and not well maintained. For example, the coffee maker in the room and the toaster in the breakfast area were not working.
Stayed 1 night in Sep 2024

8/10 Good

Kaitlyn

Liked: Cleanliness, amenities
For the price it was good. Room was clean. Bathroom was extremely small. Location was great for shopping
Stayed 1 night in Aug 2024