Lumpiest mattress ever. Carpet was squishy & smelly. Light near the bed had no receptacle near it. Room was odorous and barely 'clean'. TV Remote was funky.
Mentioned this to the front desk and asked for a different room. The female clerk said " That what you get when you book on-line!!!" OMG!. Hospitality - NOT!
Summary: They tick you off on purpose to get you to leave and lose all of your money. SCAM!!!
So, to repeat: they put you up in lesser digs, you mention, and they cause a scene, on purpose, to take your money- and Expedia doesn't care because they're getting paid, too.
Oh, the picture of the property is from 20 years ago - it does NOT look like that now. Immigrants coming to America to treat Americans wrong in their own country. They should kick out the whole family for nefarious business dealings.