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Tago Tulum by G Hotels

3.5 star property

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Ocean View Suite | Premium bedding, memory foam beds, minibar, in-room safe
Creator video
Premium bedding, memory foam beds, minibar, in-room safe
Breakfast, lunch, dinner served; international cuisine
Ocean Front Master Suite | Premium bedding, memory foam beds, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Carretera Tulum - Boca Paila KM 6, Tulum, QROO, 77780
  • Place, Tulum Beach
    ‪1 min walk‬
  • Place, SFER IK
    ‪2 min drive‬
  • Place, Ven a la Luz Sculpture
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪52 min drive‬

Room options

View all photos for Suite with Garden View

Premium bedding, memory foam beds, minibar, in-room safe

Suite with Garden View

  • 861 sq ft
  • Sleeps 2

View all photos for Suite Superior with Sea View

Premium bedding, memory foam beds, minibar, in-room safe

Suite Superior with Sea View

  • 861 sq ft
  • Sleeps 2

View all photos for Jungle View Suite

Jungle View Suite | Premium bedding, memory foam beds, minibar, in-room safe

Jungle View Suite

9.0 out of 10
Wonderful
(10 reviews)
  • Garden view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Suite

Ocean View Suite | Premium bedding, memory foam beds, minibar, in-room safe

Ocean View Suite

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Front Master Suite

Ocean Front Master Suite | Premium bedding, memory foam beds, minibar, in-room safe

Ocean Front Master Suite

9.4 out of 10
Exceptional
(6 reviews)
  • Beach view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Deluxe with Sea View

Premium bedding, memory foam beds, minibar, in-room safe

Suite Deluxe with Sea View

  • 861 sq ft
  • Sleeps 2

View all photos for Jr Suite Partial Ocean View

Jr Suite Partial Ocean View | View from room

Jr Suite Partial Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Tulum

With a stay at Tago Tulum by G Hotels in Tulum (Zona Hotelera), you'll be a short 3-minute walk from Tulum Beach and within 3 minutes by car from Tulum National Park. .This beach hotel is 5.3 mi (8.5 km) from Tulum Mayan Ruins and 3 mi (4.8 km) from Playa Paraiso.

What's nearby

  • Tulum Beach - 1 min walk - 0.0 miles
  • SFER IK - 2 min drive - 1.2 miles
  • Ven a la Luz Sculpture - 3 min drive - 1.6 miles
  • Playa Paraiso - 8 min drive - 3.6 miles
  • Tulum Mayan Ruins - 14 min drive - 7.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 102 min drive

Restaurants

  • ‪Mia Restaurant & Beach Club - ‬16 min walk
  • ‪Ziggys Beach Club - ‬14 min walk
  • ‪Taboo Beach Club - ‬11 min walk
  • ‪Maya Tulum - ‬6 min walk
  • ‪Chambao - ‬11 min walk

About this property

Tago Tulum by G Hotels

Tago Tulum by G Hotels offers 20 air-conditioned accommodations, which are accessible via exterior corridors and feature private pools and minibars. Rooms open to furnished balconies. Memory foam beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a private beach, an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages.
Make yourself at home in one of the 20 air-conditioned rooms featuring private pools and flat-screen televisions. Your memory foam bed comes with premium bedding. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.
Relax at the full-service spa, where you can enjoy massages. After a day at the private beach, you can enjoy other recreational amenities including an outdoor pool and a sauna. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch or dinner at Tago Restaurant, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the beach bar. Continental breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Tago Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: MXN 490 to 990 per person
  • A bar/lounge
  • A beach bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Tago Restaurant

Things to do

  • Beach yoga
  • Free beach club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Sauna
  • Steam room
  • Stereo

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator

More

  • 2 buildings
  • 2 floors
  • Built in 2014
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Private pool

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 490 to 990 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

Coral Tulum Hotel
Coral Tulum
Coral Tulum
Tago Tulum by G Hotels Hotel
Tago Tulum by G Hotels Tulum
Tago Tulum by G Hotels Hotel Tulum

Tago Tulum by G Hotels Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 280 out of 385 reviews
Rating 8 - Good. 55 out of 385 reviews
Rating 6 - Okay. 27 out of 385 reviews
Rating 4 - Poor. 11 out of 385 reviews
Rating 2 - Terrible. 12 out of 385 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

David

Stayed 3 nights in Nov 2025

10/10 Excellent

Ophelia

Liked: Cleanliness, amenities, property conditions & facilities
Piece and quiet; stunning views, clean room, super responsive staff and stunning sunrises right out of my windows
Stayed 2 nights in Nov 2025

10/10 Excellent

Ashwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were extremely friendly. Especially grateful for Emmanuel who was a major help throughout our stay.
Stayed 4 nights in Nov 2025

8/10 Good

Lee

Liked: Cleanliness, staff & service
Staff were great, our family of 3 had a great time. Really relaxing. the rooms are awesome. A good friend of mine said it best: "Cancun is just another US state" - its a shame that Tulum in general is so expensive. To come from Sydney and find that food and drink is basically the same price as back home is a bit disappointing. If we go to Mexico again it will have to be a not so touristy part.
Stayed 8 nights in Oct 2025

10/10 Excellent

Isabel De las Mercedes

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 3 nights in Oct 2025

6/10 Okay

Ryan

Liked: Cleanliness
The food here was very overpriced for the mediocre quality, especially breakfast. The sargassum on the beach was creating an unpleasant odor. I understand that it is impossible to control nature however if there would have been minimal effort by staff a lot of it could have been cleaned up and the beach could have been enjoyable. The service received while at the beach was poor. In sum I don’t think I would stay here again.
Stayed 4 nights in Oct 2025

8/10 Good

Nathaniel

Stayed 2 nights in Oct 2025

8/10 Good

tali, Haifa

Stayed 3 nights in Oct 2025

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

4/10 Poor

Danille, Marshfield

Traveled with partner
Disliked: Property conditions & facilities
We arrived at Tago around 1:30 and weren't sure where to park so we went to the lobby and asked. He told us to park next to the building which only has about 4 spots. Check in isn't until 3 but they were able to accommodate our earlier arrival time. When checking in there are pictures of a topless woman behind the desk which seems out of place. As soon as you leave the front desk area there's sand everywhere. It's a sandy path to your room. When we got to the room I noticed the picture of naked people above the toilet and that the 2 extra locks on the door didn't appear to work (not even the chain). There also isn't a do not disturb sign. We asked the front desk how to turn on the pool and he said he'd send a guy over. About an hour later my husband called to say we didn't want it turned on any longer because we didn't think it would take someone that long to begin with. For some reason he comes to our room with the pool guy, unlocks our door and just walks right in without knocking. The Ocean Front Suite is large however the furniture is beat up (the outdoor furniture is rusty), the glass doors don't seal very well so you can hear the music, dogs barking and road noise, the wifi is hit or miss and we had a scorpion on the curtain. We had 3 nights booked but only stayed 2. Wasn't expecting toddlers since Expedia says guests under 18 are not permitted at this adults only property and you couldn't even enjoy the beach because of the rotting sargassum stench.
Stayed 3 nights in Oct 2025

10/10 Excellent

Nancy M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So the room were spectacular. The service fantastic, the food was delicious an the cocktails out of sight. the only thing that was a surprise is that when we wanted the outdoor pool was not always available. Of course the pool took about an 1.5 hours to get heated, but when we requested to have it turned on, we were never alerted that they would not end up doing it. So after a beautiful romantic walk back from dinner the pool was cold..... A bit of a Debbie Downer since the pool is used in high lighting the property rooms. I would still stay there again, but would ask for them to contact us if they will not be heated after we asked. The beach club was more then comfortable. EVERYONE went beyond the usual for great service. Other then that, we had a magical time. Thank you Tago Tulum
Stayed 5 nights in Jun 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing from the time I arrived until the time I left
Stayed 4 nights in Sep 2025

10/10 Excellent

Michael

Stayed 4 nights in May 2025

10/10 Excellent

Albert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have an amazing experience, super recommend it, everything clean and the staff super kind, very good location
Stayed 3 nights in Aug 2025

6/10 Okay

Gail

Traveled with family
Liked: Staff & service
The hotel was fairly nice but the surroundings and smell from the beach was awful. The beach looked horrific because of the sludge and seamoss, which I assumed created the awful smell. There should be clear notifications posted on the hotel site regarding the beach area so that travelers are aware to ensure the stay is accommodating for them. You definitely could not enjoy the beach or the view
Stayed 3 nights in Aug 2025

10/10 Excellent

Nkosi Kulumumba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and accommodations.
Stayed 5 nights in Aug 2025

10/10 Excellent

Olivia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice property, staff was very friendly! Would definitely stay again! Note that the area on the beach strip is very expensive dinning and limited transportation options that don’t break the bank! Bike rentals are you best option but even on the beach front road you have to pay to park your bike for dinner.
Rented bikes from Tago
Dinning area at the Tago
Photo op location at Tago
View of ocean front master rooms
Stayed 7 nights in Jul 2025

10/10 Excellent

Eli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Location and the proximity to the beach. I had ocean front room. The bar at the front of the hotel needs some type of ventilations. It gets hot while sitting enjoying a drink.
Stayed 3 nights in Aug 2025

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

6/10 Okay

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Well… I was there 2 weeks and The staff A+. Helpful and sweet. The bed A+ in comfort D- sheets. Sweating all night, but that is partly due to them shutting the ac off in the middle of the night. You can turn it back on but that means I woke up every night after 3:30 literally soaked, wet bed sheets and all to turn it back on. So 💩 sleep. The beach was piled with seaweed, I could have gotten over that if maybe the pool had more privacy. At 1st glance you will be impressed but upon examination it was semi- dilapidated. Stains on the white curtains, buckling patio boards. Etc. which again I could have overlooked if not for the ac and lack of warm water. Daily cold showers really blow. The water was not even on when I 1 st arrived, that took a few hours and by then I missed the activity I was going to. Messed up my whole 1 st day. 🚕 are starting at 35 usd just to go anywhere at all. So rent a car or ya… oh and food takes forever and is mostly mid for the price but I only tried a couple things. Oh and this is petty but a man definitely designed this space. No bidet, no removable shower head and 💩 lighting for vanity. So ya in all, I feel catfished. This is not whatever stars it claims. I feel bad telling the truth bc staff was so nice but ya. For like 120 less a night I would have been like ok ya.
So the electricity went out a few times, and or they were turning off the power nightly to turn off ac which I guess turned fridge off idk but my food was rotten after a few days.
The place was cleaned well yes absolutely, when they cleaned it. They kept knocking too early then never coming back.
Stayed 14 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Experience

Great service and hotel
Stayed 3 nights in Jun 2025

10/10 Excellent

Gabriela, Woodburn

Traveled with partner
Liked: Cleanliness, property conditions & facilities
I’m rating this property 5 stars because the rooms are wonderful!! The beds are very comfortable, bathroom is huge and the shutters make the room dark. The icing on the cake is the private pool in the patio! If you asked for the staff to warm it up, it stays on until 10pm and it’s the absolute perfect temperature. I’m not sure if all the upstairs rooms are the same but we were put initially in an upstairs room and the AC was via control and very weak, making the room hot. They immediately moved us downstairs and it was the perfect temperature with actual central air conditioning. The ambiance in the hotel was boring as not many people on the property. The beaches in tulum are ugly due to algae and the hotel pool is a joke, barely bigger than a jacuzzi. Also the hotel food is not that good. BUT like I said, perfect room with an amazing private pool. The hotel is within 1/2 mile from the main strip (1 mile from major clubs, 20 min walk). The area was very safe to walk even though the hotel is not right next to the action. Gym is also small but has weights up to 60 lbs dumbbells, cardio machine, bench and curl bars. The staff is very nice and even though we staid out late every night in the pool, they never said anything to us. I’d definitely stay here again.
Stayed 5 nights in Jul 2025

10/10 Excellent

Frank, Washington

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property itself was great. Right on the beach, the room had a private pool. It was a perfect getaway spot if you are looking to be a $20-30 ride away from the big parties. The staff was readily available to help via WhatsApp. The rest of this list is not really the fault of the hotel but something travelers should be aware of: -May through September is peak sargassum (type of seaweed) season so the beach and water are not really accessible. -The constant reminder to tip and “tip is not included” was a bit annoying. It didn’t change my standard 20% tips but the frequency was annoying -The hotel advertises as “LGBTQ+ friendly.” I’ll say they are “admitting” but not “friendly.” The little jokes and laughs each time an attendant would walk by or after taking an order was a bit childish. Granted, I wasn’t expecting PV- or MC-level friendliness in Tulum but this was unwelcome. All that being said: hotel gets a 5; service 4; Tulum as an LGBT+ welcoming place gets a 2.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ivan

Liked: Cleanliness, property conditions & facilities
Staff
Stayed 2 nights in Jun 2025