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Richmond Marriott Short Pump

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Richmond Marriott Short Pump

View from property
Lobby
Breakfast served
Premium bedding, in-room safe, desk, laptop workspace
Bar (on property)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Room service
  • Bar
  • Breakfast available
  • Gym

Explore the area

Map
4240 Dominion Blvd, Glen Allen, VA, 23060
  • Short Pump Town Center
    4 min drive
  • Regency Square Mall
    8 min drive
  • Henrico Doctors' Hospital
    8 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    27 min drive

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 1 King Bed

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Drury Plaza Hotel Richmond

Pool
Hot Tub
Breakfast included
Pet friendly
4.8 out of 5, Exceptional, (2570)
The price is $106
per night
$124 total
includes taxes & fees
Jan 14 - Jan 15
Drury Plaza Hotel Richmond

About the neighborhood

Glen Allen

With a stay at Richmond Marriott Short Pump in Glen Allen, you'll be in the business district, within a 5-minute drive of Short Pump Town Center and Elk's Lodge. .This hotel is 13.3 mi (21.4 km) from Greater Richmond Convention Center and 3.2 mi (5.1 km) from Virginia Hospital & Health.

What's nearby

  • Short Pump Town Center - 4 min drive
  • Henrico Doctors' Hospital - 8 min drive
  • University of Richmond - 12 min drive
  • Lewis Ginter Botanical Garden - 12 min drive
  • Henrico Sports & Events Center - 13 min drive

Getting around

  • Richmond Staples Mill Road Station - 13 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • ‪Noodles & Company - ‬7 min walk
  • ‪Silver Diner - ‬10 min walk
  • ‪The Beach House - ‬5 min walk
  • ‪Five Guys - ‬12 min walk
  • ‪Panera Bread - ‬16 min walk

About this property

Richmond Marriott Short Pump

Suburban hotel with a fitness center and a 24-hour front desk
Richmond Marriott Short Pump offers 243 accommodations with iPod docking stations and safes. Beds feature premium bedding. 58-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Glen Allen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the swimming pool or fitness facility.

Make yourself at home in one of the 243 guestrooms featuring iPod docking stations and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Glen Allen? This hotel has 8958 square feet (832 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge between 6:30 AM and 9:30 AM on weekdays.
Richmond Marriott Short Pump has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Languages

English, Filipino, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 5.95 per day)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: USD 15 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (8,958 square feet of space)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2001
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 58-inch smart TV with premium cable channels
  • iPod dock
  • Netflix
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15.00 for adults and USD 10.00 for children
  • Fee for in-room wired internet: USD 5.95 per day (rates may vary)
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool or fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Richmond West
Marriott Richmond West Glen Allen
Marriott Richmond West Hotel
Marriott Richmond West Hotel Glen Allen
Marriott West Richmond
Richmond West Marriott
Richmond Marriott Short Pump Hotel Glen Allen
Richmond Marriott Short Pump Hotel
Richmond Marriott Short Pump Glen Allen
Richmond Marriott Short Pump
Richmond Marriott Short Pump Hotel
Richmond Marriott Short Pump Glen Allen
Richmond Marriott Short Pump Hotel Glen Allen
Richmond Marriott West Hotel Glen Allen

Richmond Marriott Short Pump Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 463 out of 829 reviews" "
Rating 8 - Good. 189 out of 829 reviews" "
Rating 6 - Okay. 82 out of 829 reviews" "
Rating 4 - Poor. 60 out of 829 reviews" "
Rating 2 - Terrible. 35 out of 829 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Stephen Harpin

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not worth the price
We were on a family road trip returning home, and stopped here to rest. Upon first encounter, most of the staff barely spoke english. We asked that a crib be ready for us, and they had no idea what we were talking about when we checked in. When I brought bags into our room from a side hall the overbearing smell of weed almost took me out. When we finally had a crib brought to us, the staff tried to put bedding into the crib, and when we told them a 9 month old doesn't use bedding the housekeeper seemed put off we told her no thank you. The shower flooded our bathoom because there's no way to keep water in. I was also excited for my morning coffee, but was disappointed to find the creamer they provided had expired. Normally we'd change rooms, but we arrived so late and the kids were exhausted. Everyone just wanted to sleep, but I think a prison bed was more comfortable than these mattresses.
Stayed 1 night in Sep 2024

8/10 Good

Theresa, Vinton

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Bentley

Stayed 1 night in Aug 2024

8/10 Good

Phong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quick stay
we only stay for 2 days, it was nice and clean, staffs were friendly
Stayed 2 nights in Aug 2024

6/10 Okay

Yolanda

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
I don't like the barhroom door. Remember we com e with families and children. A glass door is so easy to break and it would come off rhe track every time. Also is we have a room of 4 or more can we have atleast 4 wash rags.
Stayed 2 nights in Aug 2024

8/10 Good

Terrence

Stayed 3 nights in Jul 2024

8/10 Good

dorisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Julie

Stayed 1 night in Jul 2024

10/10 Excellent

Tracey, Greenville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An well managed property
Stayed 1 night in May 2024

6/10 Okay

Robert

Stayed 1 night in Jun 2024

10/10 Excellent

Tristan

Stayed 1 night in Jun 2024

4/10 Poor

Bonnie

Stayed 1 night in Jun 2024

4/10 Poor

Janet

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
First check in walked to my room after a long drive and received the wrong type of room. Second, walked quiet a ways to the room, the key card wouldn't work, third very stuffy and hot, seems the air wasn't working. Thankfully I was only there 2 nights or I would have had to check out because of the air.
Stayed 2 nights in Jun 2024

6/10 Okay

Abdul

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Never accept that in this hotel.
The towel was never change, we leave hotel at 9 am and come back in the night, the bed was made but the towel was wet and never change. Also bed sheet was never change. Otherwise it was good.
Stayed 3 nights in Jun 2024

8/10 Good

LaVanda

Stayed 2 nights in Jun 2024

10/10 Excellent

Janeen

Stayed 2 nights in Apr 2024

8/10 Good

Ruthann

Stayed 5 nights in Jun 2024

10/10 Excellent

Kira

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I don’t have any complaints! Comfy bed and helpful staff!
Stayed 1 night in Jun 2024

8/10 Good

Apiphanie

Stayed 1 night in Jun 2024

4/10 Poor

Ashley

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick weekend trip…probably won’t ever stay at this property again. Walked into the room to find it smelled old and damp. The bathroom was not clean, there were stains in the toilet from the previous guest. I went down to the lobby to ask for someone to clean the bathroom because it was dirty, and I was met with a confused look as if I was inconveniencing them. Someone came to clean the bathroom really quickly, and she apologized for it not being cleaned properly. Overall, my stay was not horrible, but if you want clean bathrooms and a room that doesn’t smell wet and like mildew, you probably shouldn’t stay here.
Stayed 2 nights in Jun 2024

8/10 Good

Terrence

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Damian

Traveled with partner
Liked: Cleanliness
This was a solid option if you want stay in the short pump area and be close to everything. The room and the service was okay. It times for the hotel to look at new carpet for the rooms as they had a bit of a smell.
Stayed 2 nights in Jun 2024

4/10 Poor

Stephen

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Rooms were not very clean when compared to others nearby. On checkout date we noticed several old bloodstains on the comforter and pillowcase but was too late to ask for clean bedding. If rooms were clean hotel would be average.
Stayed 2 nights in Jun 2024

10/10 Excellent

Nikolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Pretty good and nice stay
My stay was pretty good overall. The reception was very kind and helpful with giving me a later check out time. My room was also very comfy and classy. My bathroom and shower 🚿 was nice too. My only reservation is better plumbing with flushing commode or toilet.
Stayed 1 night in Jun 2024