Hyatt Place Richmond/Arboretum

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Place Richmond/Arboretum

Front of property - evening/night
Seasonal outdoor pool
Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub | Premium bedding, pillowtop beds, desk, laptop workspace
Premium bedding, pillowtop beds, desk, laptop workspace
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included

Explore the area

Map
201 Arboretum Place, Richmond, VA, 23236
  • Johnston-Willis Hospital
    4 min drive
  • Chesterfield Towne Center
    5 min drive
  • Chippenham Hospital
    5 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    24 min drive

Room options

Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 360 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Studio Suite, 1 King Bed with Sofa bed, Microwave (Specialty)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Studio Suite, Multiple Beds, Microwave (Specialty)

  • 300 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Standard Studio Suite, Multiple Beds

  • 405 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Standard Studio Suite, 1 King Bed with Sofa bed

  • 360 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Richmond

With a stay at Hyatt Place Richmond/Arboretum in Richmond (North Chesterfield), you'll be within a 15-minute drive of University of Richmond and Virginia Commonwealth University. .This hotel is 16 mi (25.8 km) from Short Pump Town Center and 9.2 mi (14.8 km) from Broad Street.

What's nearby

  • Johnston-Willis Hospital - 4 min drive - 2.3 miles
  • Chesterfield Towne Center - 5 min drive - 2.9 miles
  • Chippenham Hospital - 5 min drive - 3.3 miles
  • University of Richmond - 11 min drive - 6.5 miles
  • Virginia Commonwealth University - 12 min drive - 8.8 miles

Getting around

  • Richmond Main Street Station - 14 min drive
  • Richmond Intl. Airport (RIC) - 24 min drive

Restaurants

  • ‪Cookout - ‬2 min drive
  • ‪Golden Corral - ‬3 min drive
  • ‪McDonald's - ‬7 min walk
  • ‪Kickback Jack's - ‬3 min drive
  • ‪Sushi King - ‬4 min walk

About this property

Hyatt Place Richmond/Arboretum

Suburban Richmond hotel in North Chesterfield with free breakfast
Hyatt Place Richmond/Arboretum offers 127 accommodations with MP3 docking stations and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 127 guestrooms featuring MP3 docking stations and flat-screen televisions. Your pillowtop bed comes with premium bedding, and all rooms are furnished with double sofa beds. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Richmond? This hotel has 744 square feet (69 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary buffet breakfast each morning.
The Placery - This lobby lounge serves light fare only. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 8 per day)

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room sofa bed
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 744 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 13:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 8 per day
  • Pet fee: USD 75 per pet, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May 13 to October 01
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Richmond/Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Hotel Richmond
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond / Arboretum Hotel Richmond
Hyatt Richmond
Richmond Hyatt
Hyatt Place Richmond Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond/Arboretum Hotel Richmond

Reviews

8.0

Very Good

Rating 10 - Excellent. 450 out of 1005 reviews" "
Rating 8 - Good. 256 out of 1005 reviews" "
Rating 6 - Okay. 152 out of 1005 reviews" "
Rating 4 - Poor. 75 out of 1005 reviews" "
Rating 2 - Terrible. 72 out of 1005 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Jason

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Parking Joke/Price gauge
They charge for parking ! not cool !
Stayed 2 nights in Aug 2024

10/10 Excellent

Candice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Stayed 1 night in Aug 2024

4/10 Poor

Peter

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Nothing worth staying here. Room was dirty. NO resturant. NO bar. Worn out. Pay to park yourself in an open parking lot woth no security. EXPENSIVE. What a waste of money. Will stay next door at the Extended Stay for ALLOT less money.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mélanie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Aug 2024

10/10 Excellent

sukhjit

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

New housekeeping policy for cleaning every other day needs to be more prominent and verbal at check in.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Friendly staff.
Stayed 2 nights in Jul 2024

4/10 Poor

Kelly

Paying for parking a night on top of $160ish a room is absurd. Rooms are decent and clean. Hallways get super loud at night like a party is going on.
Stayed 3 nights in Jul 2024

8/10 Good

James, Parrish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Jeffrey

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
There was an additional fee to park in the parking lot that I was not aware of - this is not acceptable. Second there was very limited food and drinks and no afternoon staff to serve drinks or prepare food as was customary at Hyatt Places.
Stayed 1 night in Jul 2024

6/10 Okay

Sandra

Dirty
Stayed 3 nights in Jul 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service, room comfort
Awful stay - would not recommend
Took front desk almost an hour to check us in/give us a room key. They put us in a room on the first floor that was in the service corridor so it was noisy all day and much of the night. Bathroom was so small you could hardly shut the door while you were standing on the inside of it. Also, checkout was listed as 12 noon but the house cleaners were beating on the door at 9 am.
Stayed 1 night in Jul 2024

8/10 Good

Shania

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only issue with the property was the parking situation. You have to pay for parking which is fine but they make you pay in 24hr increments meaning if you stay for 2 night you have to pay for 48hrs. Check out is at 12noon so the second day of parking you’re only able to utilize the parking until 12noon but you’ve already paid for the full 24hrs.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ben

Stayed 3 nights in Jul 2024

10/10 Excellent

Vuochnea

Traveled with family
Highly recommended
Stayed 2 nights in Jul 2024

8/10 Good

Jorge

Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Desk folks were very friendly and liked the size of the room. The practice is to only clean the room every other day. Didnt like that. Trash accumulated, only enough coffee for 1 day and if you asked for more you had to wait for it 2 days until they cleaned your room. Breakfast could be improved. Pool tiles needed cleaning. The big bottles of shampoo, body wash, etc need to be checked more frequently and changed. Ours were empty.
Stayed 4 nights in Jul 2024

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Twana

Liked: Cleanliness, staff & service, room comfort
Ok stay
The parking cost was outrageous and the rooms could use some updating
Stayed 3 nights in Jul 2024

8/10 Good

Charlotte

Traveled with family
Liked: Property conditions & facilities, room comfort
I saw the same room on another site for $20 less a night. The so called free breakfast leaves a lot to be desired. The dining area was cluttered with food and debris. The room we stayed in was acceptable.
Stayed 3 nights in Jul 2024

10/10 Excellent

Chip

Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
You can do better than here
Room 510 has a light switch that only works half of the time. The toilet wont flush.There was no pillows for the pull out and when i asked for one i was laughed at. The breakfast isnt very kid friendly. I probably will not book with them again.
Stayed 2 nights in Jul 2024

10/10 Excellent

maritza, coral gables

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and the hotel was clean, the rooms are spacious
Stayed 1 night in Jul 2024

8/10 Good

Sara

Stayed 1 night in Jul 2024