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Holiday Inn Express Hotel & Suites Richmond North Ashland, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Richmond North Ashland, an IHG Hotel

Exterior
Indoor pool, open 7 AM to 10 PM, sun loungers
Exterior
In-room safe, desk, laptop workspace, blackout drapes
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pool
  • Parking included
  • Hot Tub
    Hot Tub
  • Gym
    Gym
  • Housekeeping
    Housekeeping

Explore the area

Map
107 Carter Rd S, Ashland, VA, 23005
  • Randolph-Macon College
    18 min walk
  • Ashland/Hanover Visitor's Center
    3 min drive
  • Hanover County Courthouse
    8 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    28 min drive

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible (Communication, Mobil Roll-In Shower)

Separate tub and shower, jetted tub, rainfall showerhead

Studio Suite, 1 King Bed with Sofa bed, Accessible (Communication, Mobil Roll-In Shower)

  • 370 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Additional Living Area)

Room amenity

Studio Suite, 1 King Bed with Sofa bed (Additional Living Area)

  • 370 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Mobil Roll-In Shower)

Separate tub and shower, jetted tub, rainfall showerhead

Standard Room, 2 Queen Beds, Accessible (Communication, Mobil Roll-In Shower)

  • 279 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • 279 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, Multiple Beds (Additional Living Area)

Room amenity

Studio Suite, Multiple Beds (Additional Living Area)

  • 385 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, Non Smoking (Bed Type Assigned at Check-In)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, Non Smoking (Bed Type Assigned at Check-In)

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Mobility Tub)

Separate tub and shower, jetted tub, rainfall showerhead

Standard Room, 1 King Bed, Accessible (Communication, Mobility Tub)

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Walk-In Shower)

Separate tub and shower, jetted tub, rainfall showerhead

Standard Room, 1 King Bed, Non Smoking (Walk-In Shower)

  • 385 sq ft
  • Sleeps 2
  • 1 King Bed
Exterior
Tru by Hilton Ashland
Pet friendly
Parking included
Free WiFi
Air conditioning
4.5 out of 5, Wonderful, (1320)
The price is $110
per night
$128 total
includes taxes & fees
Dec 6 - Dec 7
Tru by Hilton Ashland

About the neighborhood

Ashland

With a stay at Holiday Inn Express Hotel & Suites Richmond North Ashland, an IHG Hotel in Ashland, you'll be in the suburbs, within a 10-minute drive of Kings Dominion and Randolph-Macon College. .This hotel is 19.5 mi (31.4 km) from Short Pump Town Center and 1.3 mi (2.2 km) from Ashland/Hanover Visitor's Center.

What's nearby

  • Randolph-Macon College - 18 min walk - 1.0 mile
  • Ashland/Hanover Visitor's Center - 3 min drive - 1.4 miles
  • Henrico Sports & Events Center - 9 min drive - 7.0 miles
  • Kings Dominion - 10 min drive - 7.4 miles
  • Short Pump Town Center - 22 min drive - 19.5 miles

Getting around

  • Ashland Station - 3 min drive
  • Richmond Intl. Airport (RIC) - 28 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Cookout - ‬9 min walk
  • ‪Cracker Barrel - ‬2 min walk
  • ‪McDonald's - ‬16 min walk

About this property

Holiday Inn Express Hotel & Suites Richmond North Ashland, an IHG Hotel

Suburban hotel with free breakfast and a 24-hour fitness center
Holiday Inn Express Hotel & Suites Richmond North Ashland, an IHG Hotel offers 115 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 115 guestrooms featuring microwaves and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an indoor pool, a spa tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access and a television in a common area.
A complimentary buffet breakfast is included.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Ashland? This hotel has 1250 square feet (113 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 1,250 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Richmond North Ashland
Holiday Inn Express Richmond North Ashland
Holiday Inn Express Hotel Richmond North Ashland
Holiday Inn Express Richmond North Ashland
Hotel Holiday Inn Express Hotel & Suites Richmond North Ashland
Holiday Inn Express Hotel Suites Richmond North Ashland
Holiday Inn Express Hotel Richmond
Holiday Inn Express Richmond
Express Richmond Ashland
Holiday Inn Express Hotel Suites Richmond North Ashland

Reviews

8.4

Very Good

Rating 10 - Excellent. 488 out of 1000 reviews" "
Rating 8 - Good. 296 out of 1000 reviews" "
Rating 6 - Okay. 117 out of 1000 reviews" "
Rating 4 - Poor. 56 out of 1000 reviews" "
Rating 2 - Terrible. 43 out of 1000 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Artin

Liked: Cleanliness, staff & service, property conditions & facilities
Everybody where friendly Good& fresh breakfast
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Jul 2024

2/10 Terrible

Ron

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Hakkim

Traveled with family
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable Stay
Both front desk and housekeeping were very hospitable and helpful. No traffic noise at night. Cracker Barrel & McDonald's were right next to hotel in walking distance. I plan on using this hotel again.
Stayed 1 night in Aug 2024

8/10 Good

John

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel. Room was damp
Stayed 1 night in Aug 2024

6/10 Okay

Juan

Traveled with family
The pool the water is very cold
Stayed 2 nights in Aug 2024

6/10 Okay

Sybil

Traveled with family and small children, Traveled with family
Liked: Staff & service
The staff at this property were all very friendly and accommodating. The breakfast was good and overall the room and lobby were clean. The room we were in had a door to separate the bedroom from the couch area, but the beds blocked the door so it was challenging to close to separate the sleep spaces. The drain was backed up in the shower.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Fine but not great. Staff are lovely though!
We arrived about 8pm and there were very few parking spaces because trucks had pulled in across multiple spaces. Once we found somewhere to park check in was great. Staff really friendly and helpful. Room however was shabby and though superficially clean, we found an old chicken nugget under the sofa bed when we pulled it out. Curtains wouldn’t close at all so we had to clip them shut with a clothes hanger and we only had one remote for the two tv’s. Bed linen was very comfortable and clean but the beds were very lumpy. All in all, good for a quick stop if you need somewhere to stay in the area, but not as nice as it looks on the website.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They didn’t have hand wash in the big bottle in the bathroom.
Stayed 1 night in Aug 2024

4/10 Poor

Althea

Traveled with family
Liked: Staff & service, property conditions & facilities
The location is convenient to everything. All of the staff are very friendly. My family spent alot of time enjoying the indoor pool.
Stayed 3 nights in Aug 2024

10/10 Excellent

Patricia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in town for my family reunion. The family had a choice between Tru Hilton and Holiday Inn Express. The family that stayed at Tru Hilton was very disappointed with the property and price. The family that stayed at Holiday Inn Express (I recommended) was truly pleased with our experience
Stayed 2 nights in Aug 2024

8/10 Good

Rui, vienna

Traveled with family
Liked: Staff & service
Ordinary
Stayed 2 nights in Aug 2024

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon check in we found our a/c unit not cooling. We called the front desk and with in 30 minutes had us in a new room. Thank you for taking our concerns seriously.
Stayed 2 nights in Aug 2024

4/10 Poor

Joseph

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
I paid a lot for a suite, site won't let say amount We got there early couldn't check in early as rooms weren't ready. Ok that isn't a big deal. We sit in the car for 2 hours until check in time and go to check in and room still isn't ready. Can't give me an ETA on when it will be ready. The lady (couldn't get her name, but was referred to by another as "boss lady" was just foul. She was complaining about guests in front of guests. We get a suite with a very clearly (room was HOT) broken A/C When I called about the hot room whoever answered very nastily told someone else "he says the A/C is out" it was in a tone like I was lying about it. Initially I asked if they had someone who can come look at and repair it, but they said they didn't. Then I told them I need a new room because I can't sleep if I'm sweating. She told me she was going to put me on hold for a "few minutes" 10-15 mins later my kid comes into the suite area with new key cards to a different room. Meanwhile I'm STILL on hold waiting for this lady to get back to me. The rooms were clean and nice, the breakfast buffet was thawed out, reheated, over salted crap. The parking spots are to small. You literally are so close to the cars next to you that you have to be very careful getting out not to hit someone's car. So you have to definitely worry about those who don't care. This was not worth close to the large amount I paid for the night. I would sleep in my car next time before wasting my money here.
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Teffron

Stayed 1 night in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jul 2024

6/10 Okay

marvin

Stayed 1 night in Jul 2024

8/10 Good

Jonathan

Traveled with family
Family
over all good hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Irene

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful the rooms were clean and the beds were very comfortable also the breakfast was very good the kids had fun in the pool and very good location to Kings Dominion and lots of food/dining places very close by
Stayed 2 nights in Jul 2024

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024