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Hilton Garden Inn Richmond Innsbrook

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Richmond Innsbrook

Indoor pool
Lobby
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Restaurant
  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Room service
    Room service
  • Bar
    Bar

Explore the area

Map
4050 Cox Rd, Glen Allen, VA, 23060
  • Short Pump Town Center
    4 min drive
  • Henrico Doctors' Hospital
    8 min drive
  • University of Richmond
    12 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    27 min drive

Room options

View all photos for Room, 2 Queen Beds, Hearing Accessible

Flat-screen TV, pay movies

Room, 2 Queen Beds, Hearing Accessible

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Hearing Accessible

Flat-screen TV, pay movies

Room, 1 King Bed, Hearing Accessible

  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite

Flat-screen TV, pay movies

Studio Suite

  • 560 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible Bathtub

Combined shower/tub, free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible Bathtub

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Shower

Bathroom shower

Room, 1 King Bed, Accessible Shower

  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Flat-screen TV, pay movies

Room, 1 King Bed

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for King

Flat-screen TV, pay movies

King

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Flat-screen TV, pay movies

Room, 2 Queen Beds

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub

Combined shower/tub, free toiletries, hair dryer, towels

Studio Suite, 1 King Bed, Accessible Bathtub

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed, Accessible Shower

Bathroom shower

Studio Suite, 1 King Bed, Accessible Shower

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed
Exterior
Drury Plaza Hotel Richmond
Pool
Hot Tub
Breakfast included
Pet friendly
4.8 out of 5, Exceptional, (2511)
The price is $144
per night
$167 total
includes taxes & fees
Dec 6 - Dec 7
Drury Plaza Hotel Richmond

About the neighborhood

Glen Allen

When you stay at Hilton Garden Inn Richmond Innsbrook in Glen Allen, you'll be in the business district, within a 15-minute drive of Short Pump Town Center and University of Richmond. .This hotel is 12 mi (19.3 km) from Virginia Commonwealth University and 12.6 mi (20.3 km) from Broad Street.

What's nearby

  • Short Pump Town Center - 4 min drive - 2.4 miles
  • Henrico Doctors' Hospital - 8 min drive - 4.9 miles
  • Lewis Ginter Botanical Garden - 12 min drive - 7.6 miles
  • University of Richmond - 12 min drive - 7.8 miles
  • Virginia Commonwealth University - 16 min drive - 12.0 miles

Getting around

  • Richmond Staples Mill Road Station - 12 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • ‪Golden Corral - ‬20 min walk
  • ‪Noodles & Company - ‬4 min walk
  • ‪Silver Diner - ‬4 min walk
  • ‪The Beach House - ‬5 min walk
  • ‪Five Guys - ‬5 min walk

About this property

Hilton Garden Inn Richmond Innsbrook

Hotel in Glen Allen with a 24-hour fitness center and a 24-hour business center
Hilton Garden Inn Richmond Innsbrook offers 155 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 155 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a ballroom.
Satisfy your appetite for dinner at Great American Grill, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Continental breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Glen Allen? This hotel has 2080 square feet (193 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Great American Grill - This restaurant specializes in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5.12 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9 to 20 for adults and USD 9 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 2,080 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 9 to 20 for adults, and USD 9 to 20 for children
  • Self parking fee: USD 5.12 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 7 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Innsbrook
Hilton Garden Inn Richmond
Hilton Garden Inn Richmond Innsbrook
Hilton Garden Inn Richmond Innsbrook Glen Allen
Hilton Garden Inn Richmond Innsbrook Hotel
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen
Richmond Hilton Garden Inn
Glen Allen Hilton
Hilton Garden Inn Glen Allen
Hilton Glen Allen
Hilton Richmond Innsbrook
Hilton Garden Inn Richmond Innsbrook Hotel
Hilton Garden Inn Richmond Innsbrook Glen Allen
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen

Reviews

8.4

Very Good

Rating 10 - Excellent. 527 out of 1001 reviews" "
Rating 8 - Good. 273 out of 1001 reviews" "
Rating 6 - Okay. 100 out of 1001 reviews" "
Rating 4 - Poor. 51 out of 1001 reviews" "
Rating 2 - Terrible. 50 out of 1001 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Theresa, Vinton

It was fine. Staff were polite. Miss the daily room refresh. That’s part of the hotel experience. This started with Covid and continues 4 years later.
Stayed 1 night in Aug 2024

8/10 Good

Angie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Jada

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the room looked old, outdated, not clean and furniture was worn
Stayed 1 night in Aug 2024

4/10 Poor

Alicia D

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The air conditioning would not adjust in the room, so it was freezing. I had to ask for more blankets which they did bring to the room very quickly. The refrigerator was cold when I put the food in it. When I got up in the morning to get the food out to put in my cooler the Refrigerator was very hot so the food was ruined and had to be thrown away. The ice room was very hot and smelled bad. The bottom of the tub looks yucky, so I was afraid to stand in it without shoes. There was no TV guide so it was hard to know what the channels were.I would not recommend this hotel to family or friends.
Stayed 1 night in Aug 2024

6/10 Okay

Susan

Liked: Cleanliness, property conditions & facilities
The property was adequate. It was clean, safe, and well kept. Some of the staff didn't speak the best English. It seemed there were too many additional charges: weekday buffet, parking. The property was basically ok but nothing above average.
Stayed 1 night in Aug 2024

8/10 Good

Daryl

Stayed 2 nights in Aug 2024

8/10 Good

Timiko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was nice. I didn’t like the fact that we had to pay to park on the premises (I’ve never paid for parking at a hotel & we’ve been all over the world, there was not complementary breakfast so we ended up eating at the local dinner and paid less for three people that we would have paid at the hotel. Also, tub backed up but the maintenance guy was quick and got the problem resolved (he needs a raise).
Stayed 2 nights in Aug 2024

4/10 Poor

Devante

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel room bathrooms having draining issues, sink and bath tub fill with water when the running shower.
Stayed 2 nights in Aug 2024

2/10 Terrible

Claire

Disliked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Brian

Business traveler
Liked: Staff & service
The property was actually nice. The room was clean and but a little run down. The staff was helpful and nice. For the price, the breakfast was a convenient option but wasn't very good. The turn off to this property would be the smell. As soon as I stepped off the elevator the hallway was very smelly. The room was the same.
Stayed 2 nights in Aug 2024

8/10 Good

Johnny

Liked: Staff & service
Thorough cleaning needed in the rooms. Restrooms walls had stains.
Stayed 1 night in Jul 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Close to good food and local places.
Stayed 1 night in Aug 2024

10/10 Excellent

Janet W.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel Great pool and hot tub Close to excellent restaurants
Stayed 1 night in Jul 2024

10/10 Excellent

Brijette

Thank you!
It was comfortable and quiet. Just what I needed for a night of relaxing.
Stayed 1 night in Jul 2024

10/10 Excellent

Jymikca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Paloma

Stayed 1 night in Jul 2024

10/10 Excellent

Savannah

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Good
Stayed 1 night in Jul 2024

2/10 Terrible

Kylie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Stephanie

Traveled with group, Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Moldy and vomit
1st room had mold on walls, carpet was soggy under feet and smelled like mildew. The room moved to had hairs on the bed and vomit on bathroom wall. Disgusting. We stayed somewhere else
Stayed 1 night in Jul 2024

10/10 Excellent

Harley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, courteous staff, nice rooms, comfortable beds and great atmosphere. Will definitely stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

Tyler

Stayed 1 night in Jul 2024

8/10 Good

jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Maurice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff excellent from the front desk to the bar very nice young ladies. The only issue I had there must have been children next door they made noise all night.
Stayed 2 nights in Jul 2024

4/10 Poor

Teresa

Disliked: Property conditions & facilities
One elevator working, and there was no air-conditioning on the floors or in the elevator
Stayed 1 night in Jul 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extraordinary. I truly felt welcomed.
Stayed 1 night in Jul 2024