Graduate by Hilton Richmond

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Graduate by Hilton Richmond

Reception
Terrace/patio
Seasonal outdoor pool, sun loungers
Lobby
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
  • Bar
  • Laundry

Explore the area

Map
301 West Franklin Street, Richmond, VA, 23220
  • Broad Street
    3 min walk
  • Monument Avenue
    3 min walk
  • Virginia Commonwealth University
    4 min walk
  • Richmond, VA (RIC-Richmond Intl.)
    14 min drive

Room options

Room, 1 King Bed, Accessible Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible Bathtub, Corner

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower, Corner

  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, Roll-in Shower

  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Graduate)

  • Sleeps 2
  • 1 King Bed

Family Suite, 1 King Bed (Graduate)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Corner (Graduate)

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed (Graduate)

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed (Graduate)

  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 King Bed (Graduate)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Graduate)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Richmond

Graduate by Hilton Richmond is centrally located in Richmond, a 4-minute walk from Virginia Commonwealth University and 7 minutes by foot from VCU Institute for Contemporary Art. .This hotel is 0.5 mi (0.8 km) from Altria Theater and 0.7 mi (1.1 km) from Greater Richmond Convention Center.

What's nearby

  • Virginia Commonwealth University - 4 min walk
  • Altria Theater - 7 min walk
  • Greater Richmond Convention Center - 14 min walk
  • Virginia Museum of Fine Arts - 4 min drive
  • Science Museum of Virginia - 4 min drive

Getting around

  • Richmond Main Street Station - 4 min drive
  • Richmond Intl. Airport (RIC) - 14 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬7 min walk
  • ‪The Patio Thai - ‬8 min walk
  • ‪Jimmy John's - ‬3 min walk
  • ‪NuVegan Cafe - ‬3 min walk
  • ‪GWARbar - ‬6 min walk

About this property

Graduate by Hilton Richmond

Hotel with a 24-hour fitness center, a quick walk to Virginia Commonwealth University
Graduate by Hilton Richmond offers 205 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 205 air-conditioned rooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and a television in a common area.
Enjoy a satisfying meal at Brookfield serving guests of Graduate by Hilton Richmond. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Brookfield - This restaurant serves breakfast, dinner, and light fare.
Byrd House - This restaurant serves dinner and light fare. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 37 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 3 to 6 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brookfield
  • Byrd House

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 16 floors
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 14 to May 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 3.00 to 6.00 per person
  • Valet parking fee: USD 37 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

The seasonal pool will be open from May to September

Property is also known as

Graduate Richmond Hotel
Graduate Richmond
Graduate by Hilton Richmond Hotel
Graduate by Hilton Richmond Richmond
Graduate by Hilton Richmond Hotel Richmond

Graduate by Hilton Richmond Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 711 out of 1291 reviews" "
Rating 8 - Good. 273 out of 1291 reviews" "
Rating 6 - Okay. 165 out of 1291 reviews" "
Rating 4 - Poor. 81 out of 1291 reviews" "
Rating 2 - Terrible. 61 out of 1291 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Matthew, Durham

Arrived to find they had overbooked and we did not have a room. They did secure us a room at the nearby Hilton but overall it was handled very unprofessionally and very unapologetically. Front desk staff acted a little like they were doing us a favor by moving us to a new hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Khalil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Elizabeth

Business traveler
Disliked: Cleanliness
The place was understaffed. Room not ready only one parking attendant on duty. Cars were backed up. The shower ceiling had a large mold spot
Stayed 1 night in Sep 2024

8/10 Good

Dawn

Stayed 1 night in Aug 2024

10/10 Excellent

ANGELIC

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Savonne at the front desk was personable and professional
Stayed 1 night in Sep 2024

10/10 Excellent

Carin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Sep 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the great stay
Stayed 1 night in Sep 2024

10/10 Excellent

Catrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very pleasant and helpful. Their services were superb. The location was within walking distance to the Altria Theater. Will stay here again.
Stayed 1 night in Sep 2024

4/10 Poor

Peter

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Forget it
The place has lost its charm
Stayed 2 nights in Sep 2024

8/10 Good

Sherri

Liked: Cleanliness, staff & service
Property needs a little “love” to bring it back to “Graduate” standards.
Stayed 1 night in Sep 2024

6/10 Okay

Skye

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
services were just inconsistent and a long wait. while i understand that it was a holiday weekend, our experience did seem consistent what others on Google shared. we gave the hotel the benefit of doubt, but mainly wanted to stay because of the rooftop pool which could not open until 6pm and then closed the next morning.
Stayed 1 night in Sep 2024

4/10 Poor

Jim

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Room had a queen sheet on a king bed so it wouldn’t keep on the mattress. Hair in the toilet and also a hairy bar of soap in the shower upon arrival. Facility has a shortage of water for consumption. 2 cans in the room for a 4 day stay. Won’t give you additional at the front desk because they don’t have any. They send you to the bar. The bar doesn’t have any water but will give you a plastic cup from the tap to take to your room. Bring your own water. Decent place, but quite a few issues and I’m not picky.
Stayed 3 nights in Sep 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price and location. Valet parking could be better
Stayed 1 night in Jul 2024

8/10 Good

Tom

Stayed 1 night in Aug 2024

4/10 Poor

Betty

Stayed 2 nights in Aug 2024

10/10 Excellent

Eunice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. James and Erica were the best! They made the stay fun and relaxing.
Stayed 2 nights in Sep 2024

10/10 Excellent

Susanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for going to Altria Theater. Easy to use Valet parking. Byrd house for a drink and quick dinner before show was a nice bonus. Enjoyed “welcome” from front desk staff
Stayed 1 night in Sep 2024

8/10 Good

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Renee

Business traveler
Liked: Staff & service
Property was pretty and interior lobby. The actual room needs updating. Rust marks, chips in furniture, cabinets did not stay closed, stain on chair, took 10 mins to get just warm water for shower, had to keep adjusting the toilet because flap wouldn't close and was running.
Stayed 2 nights in Sep 2024

8/10 Good

Elijah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a great rooftop bar in a great location. My only complaint is that valet parking is all they offered and it was very expensive at around 40$ a night. The valet can also take around 30 minutes or so to get your vehicle when it gets busy. I would definitely stay here again, but would look into different parking options on my return.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gabrielle

Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Stayed 1 night in Aug 2024

10/10 Excellent

Kierstan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place right in the heart of Richmond. It's convenient to VCU and the Fan. The staff was wonderful and there are a lot of great amenities.
Stayed 4 nights in Aug 2024

10/10 Excellent

robert

Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service
Overall a great stay. Staff was friendly and helpful, especially the front end. The hotel could use some upgrades, such as more vending machines and microwaves (how about vending/microwave stations on each floor?). I would definitely stay again.
Stayed 2 nights in Aug 2024