Courtyard by Marriott Richmond Airport

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Courtyard by Marriott Richmond Airport

Terrace/patio
Reception
Breakfast and dinner served, American cuisine
Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Free airport shuttle
  • Parking available
    Parking available
  • Pool
    Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Gym
    Gym

Explore the area

Map
5400 Williamsburg Rd, Sandston, VA, 23150
  • White Oak Village
    3 min drive
  • Dorey Park
    6 min drive
  • Broad Street
    9 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    4 min drive

Room options

Room, 2 Queen Beds, Non Smoking

  • 392 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility Accessible, Tub)

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Hearing Accessible)

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Hearing Accessible)

  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Sandston

When you stay at Courtyard by Marriott Richmond Airport in Sandston, you'll be in the business district, within a 15-minute drive of Broad Street and Greater Richmond Convention Center. .This hotel is 8.2 mi (13.2 km) from Virginia Commonwealth University and 15.2 mi (24.4 km) from University of Richmond.

What's nearby

  • White Oak Village - 3 min drive - 1.5 miles
  • Broad Street - 9 min drive - 4.4 miles
  • Greater Richmond Convention Center - 10 min drive - 7.6 miles
  • The National - 11 min drive - 7.7 miles
  • Virginia Commonwealth University - 12 min drive - 8.2 miles

Getting around

  • Richmond Main Street Station - 15 min drive
  • Richmond Intl. Airport (RIC) - 4 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Cracker Barrel - ‬3 min drive
  • ‪Tropical Smoothie Cafe - ‬3 min drive

About this property

Courtyard by Marriott Richmond Airport

Suburban hotel with airport shuttle service and area shuttle service
Courtyard by Marriott Richmond Airport offers 142 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 142 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a picnic area. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Satisfy your appetite with American cuisine at The Bistro, a bistro which features a bar/lounge. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Sandston? This hotel has 1300 square feet (121 square meters) of space consisting of conference space and 2 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Bistro - This bistro specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free area shuttle
  • Uncovered self parking on site (USD 10 per night; includes in/out privileges)
  • Uncovered extended parking on site (USD 10 per night)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7 to 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • Free crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 1,300 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1998
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 20.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7 to 10 per person
  • Uncovered self parking fee: USD 10 per night (in/out privileges)
  • Uncovered extended parking fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott Hotel Richmond Airport
Courtyard Marriott Richmond Airport
Courtyard Richmond Airport
Marriott Courtyard Richmond Airport
Marriott Richmond Airport
Richmond Airport Courtyard Marriott
Richmond Airport Marriott
Courtyard By Marriott Richmond Airport Hotel Sandston
Courtyard Marriott Richmond Airport Hotel
Courtyard Hotel Richmond Airport
Courtyard Sandston
Sandston Courtyard
Sandston Marriott
Courtyard By Marriott Richmond
Courtyard by Marriott Richmond Airport Hotel
Courtyard by Marriott Richmond Airport Sandston
Courtyard by Marriott Richmond Airport Hotel Sandston

Courtyard by Marriott Richmond Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 571 out of 1006 reviews" "
Rating 8 - Good. 236 out of 1006 reviews" "
Rating 6 - Okay. 105 out of 1006 reviews" "
Rating 4 - Poor. 52 out of 1006 reviews" "
Rating 2 - Terrible. 42 out of 1006 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Nick

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
All in all it was a good spot for 1 night! Pros: Friendly staff, easy check in, nice bistro and waiting area, Super soft bed and comfortable pillows Cons: cleanliness, phone had a strange brown/reddish stain on the base when you pick it up that should easily be wiped off, no liners in trash cans, and remote had what smelled like lotion all over it.. pretty gross to pick up remote and need to wash hands and clean off remote. vending/ice machine out of order, lastly shuttle service to airport was not timely.. front desk ordered at 9:40 it was 10:10 when i decided to take an uber. Could not wait any longer as flight time was approaching quickly. and some really loud late night hallway noises that startled me probably from other guests. but aside from the Cons felt safe. very conveniently located
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and quick to solve issues
Stayed 1 night in Aug 2024

10/10 Excellent

nashelyn

Traveled with family
Liked: Property conditions & facilities
Property inside was nice overall
Stayed 3 nights in Aug 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service
entirely satisfactory
Stayed 1 night in Aug 2024

4/10 Poor

Jason

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Major letdown
Major let down. Had to change rooms due to broken toilet. Sadly, it was not even flushed when we entered. The hotel was very clean otherwise and the room change was to the top floor.
Stayed 1 night in Jul 2024

10/10 Excellent

Abby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and the shuttle was good from airport it runs 24 hours which was great.
Stayed 1 night in Jul 2024

10/10 Excellent

Sylvia

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Junghang

Stayed 1 night in Jul 2024

8/10 Good

Jacqueline

Stayed 1 night in Jul 2024

10/10 Excellent

Emily

Stayed 1 night in Jul 2024

4/10 Poor

Nancy

Liked: Staff & service
Disliked: Cleanliness
There were ants in the room.
Stayed 1 night in Jul 2024

8/10 Good

JENNIFER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the airport.
Stayed 1 night in Jul 2024

4/10 Poor

Leanna

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Won’t stay again.
Our flight was delayed coming in, and even with a pre-check in completed and letting the property know we wouldn’t arrive until late, they cancelled our reservation. Then they couldn’t key the room and we had to be moved twice because the doors weren’t working. All at 3am as well. When we got into the room there was a brown red substance on the wall, the ac had wires coming out of it and the fire alarm was falling off the ceiling. At that point we were so exhausted we just went to bed. Wouldn’t stay again. All around frustrating and upsetting for a Marriott property.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveler

Traveled with family
Could be better
Staff was friendly and helpful… However, My room had Ants , Smoke Detectors coming off and A/C wasn’t working properly
Stayed 2 nights in Jul 2024

10/10 Excellent

Jerome, West Chester

Stayed 1 night in Jun 2024

4/10 Poor

Eric

Your charging $10 a day to park? How ridiculously greedy that is.
Stayed 1 night in Jul 2024

4/10 Poor

Tom

Business traveler
Liked: Cleanliness, staff & service, room comfort
Thieving ownership
The staff was Excellent but the ownership is terrible they charged $10 for parking in an open lot that was not secured which is usually the case in a more urban motel. I assume the owners think it’s good to nickel and dime customers I’ll never stay there again
Stayed 1 night in Jul 2024

6/10 Okay

Anne

Liked: Staff & service
Disliked: Property conditions & facilities
Starting with the positive! All of the workers that we encountered were super nice!!! No complaints about that. The property looks nice when you first walk in but the rooms showed how outdated the hotel is. The previous guest stuffed the peep whole tissue and that was obviously missed by housekeeping so made me question, what else did they miss? The tub looked super old. The door jam to the bathroom had bottle caps??? The headboard/pillow was super dirty and had a bunch of makeup stains. See pictures.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall convenienent and comfortable. Staff was helpful. Evening check in staff was pleasant. Morning desk staff was very engaged with his telephone. Shuttle driver was great. Bathroom was less than clean… toilet and shower. TV didn’t function correctly. Bedding was comfortable.
Stayed 1 night in Jul 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok and are
Stayed 1 night in Jun 2024

6/10 Okay

Tina M

Traveled with family
Could I get in and out of my car without haggard people trying to strike conversation, to beg or solicit something? Bug on the pillow that looked like a watermelon seed then when I flicked it off it kind of floated like it was a spider of some kind. I couldn't find it against the dark carpet, and I didn't have my LED flashlight to see it. Nickeled and dimed parking and define "incidentals"? Never gave a clear explanation of that charge, and I'm sure it wouldn't make sense. Walls are thin. Could hear the "neighbor" using the bathroom. Nice and cool temperature in the room, but why did the TV shut off on its own at 3AM? No comp breakfast.
Stayed 2 nights in Jul 2024

10/10 Excellent

Terrie, Clifton Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not Clean
Stayed 2 nights in Jun 2024

10/10 Excellent

Nicholas

Stayed 1 night in Jun 2024