Candlewood Suites Colonial Heights Fort Lee, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Colonial Heights Fort Lee, an IHG Hotel

Exterior
Full-size fridge, microwave, stovetop, coffee/tea maker
Lobby sitting area
Lockers
Full-size fridge, microwave, stovetop, coffee/tea maker

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Gym
    Gym
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning

Explore the area

Map
15820 Woods Edge Road, Colonial Heights, VA, 23834
  • Southpark Mall
    7 min drive
  • Keystone Antique Truck and Tractor Museum
    8 min drive
  • Virginia State University
    9 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    23 min drive

Room options

Studio Suite, 2 Double Beds, Non Smoking

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility)

  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Suite, 1 Bedroom, Accessible, Non Smoking (Mobility Accessible)

  • 450 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Suite, 1 Bedroom, Non Smoking, Kitchen

  • 450 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio Suite, 2 Double Beds, Non Smoking (Roll-In Shower)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

Studio Suite, 2 Double Beds, Accessible, Non Smoking

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room (Bed Type Assigned at Check-In)

  • 377 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 Queen Bed

Studio Suite, 1 Queen Bed, Non Smoking

  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Colonial Heights

Located in Colonial Heights, Candlewood Suites Colonial Heights Fort Lee, an IHG Hotel is in the business district, a 4-minute drive from Swift Creek Mill Theatre and 7 minutes from Parker's Battery Park. .This hotel is 3.5 mi (5.6 km) from Point of Rocks Park and 4.8 mi (7.8 km) from MastRpieces Unlimited.

What's nearby

  • Southpark Mall - 7 min drive - 5.4 miles
  • Keystone Antique Truck and Tractor Museum - 8 min drive - 5.8 miles
  • Virginia State University - 9 min drive - 5.4 miles
  • Swaders Sports Park - 9 min drive - 6.5 miles
  • Beacon Theatre - 15 min drive - 9.5 miles

Getting around

  • Petersburg Station - 15 min drive
  • Richmond Intl. Airport (RIC) - 23 min drive

Restaurants

  • ‪Starbucks - ‬5 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪McDonald's - ‬6 min walk
  • ‪Panera Bread - ‬7 min drive
  • ‪Taco Bell - ‬7 min drive

About this property

Candlewood Suites Colonial Heights Fort Lee, an IHG Hotel

Suburban hotel with a 24-hour fitness center and a 24-hour business center
Candlewood Suites Colonial Heights Fort Lee, an IHG Hotel offers 82 accommodations with DVD players and safes. 35-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 82 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while 35-inch flat-screen televisions with satellite programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and barbecue grills.
Grab a bite from the grocery/convenience store serving guests of Candlewood Suites Colonial Heights Fort Lee, an IHG Hotel.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with premium satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 55 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 55 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Colonial Heights
Candlewood Suites Colonial Heights Fort Lee
Candlewood Suites Fort Lee
Candlewood Suites Fort Lee Hotel
Candlewood Suites Fort Lee Hotel Colonial Heights
Candlewood Suites Colonial Heights Fort Lee Aparthotel
Candlewood Suites Fort Lee Aparthotel
Candlewood Suites Colonial Heights Fort Lee
Candlewood Suites Colonial Heights Fort Lee an IHG Hotel
"Candlewood Suites Colonial Heights Fort Lee an IHG Hotel"
Candlewood Suites Colonial Heights Fort Lee, an IHG Hotel Hotel
Candlewood Suites Colonial Heights Fort Lee
Candlewood Suites Colonial Heights Fort Lee an IHG Hotel
"Candlewood Suites Colonial Heights Fort Lee an IHG Hotel"
Candlewood Suites Colonial Heights Fort Lee, an IHG Hotel Hotel

Candlewood Suites Colonial Heights Fort Lee, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 170 out of 405 reviews" "
Rating 8 - Good. 116 out of 405 reviews" "
Rating 6 - Okay. 59 out of 405 reviews" "
Rating 4 - Poor. 34 out of 405 reviews" "
Rating 2 - Terrible. 26 out of 405 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jerald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
My only complaint was the floor was not clean. Everything else was great.
Stayed 1 night in Jul 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
Just what we wanted. Comfort.
Stayed 1 night in Jul 2024

10/10 Excellent

Ira J.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great maintenance staff he brought me a new tv in the box to the , because the tv went out. And the staff assisted in directing me in the area.
Stayed 2 nights in Jun 2024

6/10 Okay

Deanna

Traveled with pets, Traveled with family
Disliked: Property conditions & facilities
The front desk staff were very nice and got us checked in quickly. The room was spacious and met our needs but it smelled like wet dog and stale smoke. The room was a little shabby but served its purpose.
Stayed 1 night in Jun 2024

10/10 Excellent

Charles

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good night sleep
Stayed 2 nights in May 2024

10/10 Excellent

Carlos

Liked: Cleanliness
Stayed 2 nights in Jun 2024

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish this hotel would provide breakfast for the price you pay for other hotels. Also please just get an ice machine. You have to go to the front desk to get ice.
Stayed 2 nights in May 2024

10/10 Excellent

Annette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

4/10 Poor

Elizabeth

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
There were different staff members daily. Some were polite, some were not trained, and some very rude...managers. The hotel is located next to a train track and the train passes very often with horn sounding. The facilities are not up to date. The laundry room is in the same room as gym. There is no room service!! Unless extended stay and that is once a week. If you want anything fresh, you have to bring your own towels downstairs to replace them!!! And you have to dump your own trash. On our last night, the fire alarm sounded causing people to leave their rooms. I asked the front desk what was happening and it was a water heater issue! We all went back up. We were leaving early the next morning and the fire alarm sounded again at 7am!! I would be upset if I was sleeping in. And it wasn't resolved the night before. The morning staff didn't even know the issue! We won't be staying here again.
Stayed 3 nights in May 2024

2/10 Terrible

Ian

Liked: Staff & service
Disliked: Property conditions & facilities
Fire alarm went off multiple times overnight.
Stayed 1 night in May 2024

2/10 Terrible

Michael

Traveled with family
I booked a double bed. They only had a single bed. I could not request a refund since my money was tied up. I had to sleep in floor. Just had hip surgery and it is really hurting. I request some sort. of refund for the inconvenience
Stayed 1 night in Apr 2024

6/10 Okay

DEBRA, WEBSTER

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The grout in the shower with stand and dirty, which made me feel like the focus on cleanliness was not very good
Stayed 1 night in Apr 2024

2/10 Terrible

Tina

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
GIRLS RIP
THE ROOM WAS NOT CLEAN AND HAD ANTS. FRONT DESK WAS NOT HELPFUL AT ALL. WAS SUPPOSED TO HEAR FROM MANAGER STILL HAVEN'T HEARD FROM ANYONE
Stayed 2 nights in Apr 2024

4/10 Poor

Rushabh

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Serge

Traveled with partner
Clean and convenient
Stayed 1 night in Mar 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Brittany

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place for a nights stay! Clean rooms and comfortable beds!
Stayed 1 night in Mar 2024

6/10 Okay

Linda

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Proximity to train tracks not clearly disclosed. Plain old soap and water and elbow grease to tend to doors, kitchen sinks etc. Please offer black tea for non-coffee drinkers. Not everyone likes green tea. Would benefit from a second beside table in the bedroom so a kitchen chair did not need to be used. Emergency evacuation alarm rang 2 different times - once about 4:15 am, the other about 9:15. Positive- had pots and pans sufficient for light meal prep. Unfortunately the cons outweighed the pros so would not stay again.
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Stayed 2 nights in Mar 2024

6/10 Okay

Markquita

Liked: Staff & service
This hotel needs to be updated or lower the cost
Stayed 3 nights in Feb 2024

8/10 Good

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and staff were friendly!
Stayed 1 night in Feb 2024

8/10 Good

John, Hopewell

Liked: Property conditions & facilities
I liked the location even though it practically on the rail road tracks the noise was minimal and I enjoyed watching the trains go bye Not the hotel fault but my last night stay was ruined by someone in the next room that fell asleep with the tv volume WAY too high . Only one troubling thing was the access door on the North side of the building never locked when someone walked through it.
Stayed 4 nights in Dec 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023