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Best Western Plus Richmond Airport Hotel

2.5 star property

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Coffee service
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, blackout drapes, iron/ironing board
Business center
Lobby
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
$106
$91 nightly
$106 total
Total with taxes and fees
Feb 25 - Feb 26

Explore the area

View in a map
5300 Airport Square Ln, Sandston, VA, 23150
  • Place, White Oak Village
    ‪1 min drive‬
  • Place, Seven Pines National Cemetery
    ‪4 min drive‬
  • Place, Dorey Park
    ‪6 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪20 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(65 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(13 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(82 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(7 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Standard Room, 1 Double Bed, Accessible, Bathtub

8.4 out of 10
Very good
(8 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(11 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.6 out of 10
Good
(10 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
Quality Inn Richmond Airport
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.6 out of 5, Good, 1,007 reviews
$69 nightly
The price is $80
Mar 15 - Mar 16
Total with taxes and fees
Quality Inn Richmond Airport

About the neighborhood

Sandston

When you stay at Best Western Plus Richmond Airport Hotel in Sandston, you'll be near the airport, within a 15-minute drive of Broad Street and Greater Richmond Convention Center. .This hotel is 8.2 mi (13.2 km) from Virginia Commonwealth University and 15.2 mi (24.4 km) from University of Richmond.

What's nearby

  • White Oak Village - 1 min drive - 0.9 miles
  • Seven Pines National Cemetery - 4 min drive - 2.6 miles
  • Dabbs House Museum & Henrico County Tourist Information Center - 5 min drive - 3.8 miles
  • Dorey Park - 6 min drive - 4.6 miles
  • Broad Street - 8 min drive - 6.8 miles

Getting around

  • Richmond Main Street Station - 13 min drive
  • Richmond Intl. Airport (RIC) - 4 min drive

Restaurants

  • ‪Wawa - ‬16 min walk
  • ‪Wawa - ‬2 min drive
  • ‪Sheetz - ‬2 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Best Western Plus Richmond Airport Hotel

Best Western Plus Richmond Airport Hotel offers 119 accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 119 guestrooms featuring microwaves and iPod docking stations. 37-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and complimentary use of a nearby fitness facility. Guests can get around on the complimentary shuttle, which operates within 2 miles.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Sandston? This hotel has facilities measuring 441 square feet (41 square meters), including conference space. A roundtrip airport shuttle is complimentary (available on request).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight on request
  • Free area shuttle up to 2 mi
  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Free area shuttle
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 441 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable/satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Uncovered extended parking fee: USD 5 per day
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 29 to September 30
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Best Western Plus Richmond Airport
Best Western Plus Richmond Airport Hotel
Best Western Richmond Airport
Best Western Richmond Airport Hotel
Best Western Sandston
Plus Richmond Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel
Best Western Plus Richmond Airport Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel Sandston

Best Western Plus Richmond Airport Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 528 out of 1440 reviews
Rating 8 - Good. 351 out of 1440 reviews
Rating 6 - Okay. 225 out of 1440 reviews
Rating 4 - Poor. 169 out of 1440 reviews
Rating 2 - Terrible. 167 out of 1440 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Daring

Stayed 1 night in Nov 2025

4/10 Poor

Gregory

Disliked: Property conditions & facilities, room comfort
No hot water - could not even take a shower. Also the second floor ince maker was down.
Stayed 1 night in Nov 2025

6/10 Okay

JULIA

Disliked: Staff & service, amenities
hard to understand staff-strong smell of marijuana in parking lot-could not get fan to be "on" all night to block noise
Stayed 1 night in Nov 2025

10/10 Excellent

Syrus

Stayed 1 night in Nov 2025

10/10 Excellent

Brian

Stayed 1 night in Nov 2025

6/10 Okay

GREGORY

Disliked: Cleanliness, amenities, property conditions & facilities
My room had bed bugs. I was given another room but this hotel was well overdue for a renovation. Very dated and rundown
Stayed 1 night in Nov 2025

2/10 Terrible

Shashank

Stayed 1 night in Nov 2025

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean but older. All we ask for is a clean room when we travel and that's what we got so we're happy. The bed was a little bouncier than we like, but it served its purpose and we are pleased with our stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Abena, Lawrenceville

Stayed 1 night in Nov 2025

10/10 Excellent

Melissa, Ruckersville

Stayed 1 night in Nov 2025

2/10 Terrible

Y

Disliked: Cleanliness, amenities
I left after checking in. Photos are misleading. I’m sure illegal activity was going on there.
Stayed 1 night in Nov 2025

10/10 Excellent

Victoria

Liked: Cleanliness
The staff was great!
Stayed 2 nights in Nov 2025

10/10 Excellent

Ken SR.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

4/10 Poor

Alex

Disliked: Cleanliness, amenities, property conditions & facilities
We booked this for a sales contractor. Experienced an issue with the shower with the staff offered to move rooms for but the same night. He also experienced bugs on the bed and around the room in the middle of the night. He brought it to the attention of the front desk staff who did not seem surprised and didn’t have much to. We booked him a different hotel and emailed the hotel directly to request a partial refund. We have yet to hear back several days later.
Stayed 8 nights in Nov 2025

2/10 Terrible

Elyssa

Disliked: Cleanliness, amenities, property conditions & facilities
Honestly all around gross. I wish I could add photos here. I was the very first room on the main floor and could hear every single conversation the night staff had in the lobby. For $150 USD a night, I expected way more. The room was nasty. I had just traveled over 20 hours from Canada, the only saving grace was the bed was clean. Holes in the wall, the lamp shades were cracked. Mold in the shower, pooling water, and brown dirty shower tray. Shower is white tile, but it was brown/yellow in many spots. Weird blue goo on the ceiling of the shower, hair in the drain. The carpet was ripped up in places, room was visibly dirty--my socks showed dirt/lint. Don't get me wrong, this is a hotel, but WOW I was less than impressed. I wasn't about to ask for a new room or argue with someone at midnight after such a long day, but I will not be staying here again. My google review will have the images attached of the nasty if you want to see. Do not book here.
Stayed 1 night in Oct 2025

2/10 Terrible

Francisco

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I asked for a ride to the airport, they made me wait for a long time, I ended calling an uber, breakfast was good
Stayed 2 nights in Nov 2025

4/10 Poor

Rodgy

Stayed 1 night in Oct 2025

2/10 Terrible

Jessie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

John

Stayed 1 night in Nov 2025

4/10 Poor

Mike

Several things. 1. Wifi was awful. 2. Tv initially didn't work 3 lights were not bright enough to even read. 4. Body soap was empty in shower 5 water pressure was very low. Wifi in itself is reason to not return.
Stayed 1 night in Nov 2025

6/10 Okay

Peter

Stayed 1 night in Nov 2025

4/10 Poor

Shamika

Disliked: Cleanliness
Bathroom was dirty, curtains and carpet was stained. Hotel had a bad smell
Stayed 2 nights in Nov 2025

6/10 Okay

Anthony

Business traveler
Liked: Cleanliness
Disliked: Amenities
The room was fine, but I had no wifi in the room. The management tried to fix it but they were not successful. I needed wifi in my room to connect to an important Teams meeting.
Stayed 1 night in Nov 2025

10/10 Excellent

Alina

Stayed 1 night in Nov 2025

4/10 Poor

jewell

Stayed 1 night in Oct 2025