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Richland Riverfront Hotel, an Ascend Hotel Collection Member

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Richland Riverfront Hotel, an Ascend Hotel Collection Member

Lunch and dinner served, Mexican cuisine
Water view
Desk, laptop workspace, blackout drapes, iron/ironing board
Point of interest
Lobby

Reviews

7.4 out of 10

Good

Popular amenities

  • Hot Tub
    Hot Tub
  • Bar
    Bar
  • Room service
    Room service
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included

Explore the area

Map
50 Comstock Street, Richland, WA, 99352
  • Howard Amon Park
    7 min walk
  • Richland - Benton City Loop
    11 min walk
  • Columbia River Exhibition of History, Science and Technology
    12 min walk
  • Richland, WA (RLD)
    9 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, River View

Standard Room, 1 King Bed, Non Smoking, River View | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, River View

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Suite, 1 King Bed, Non Smoking (Efficiency) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
Exterior
Hampton Inn Richland/Tri-Cities
Pool
Hot Tub
Breakfast included
Free airport shuttle
4.7 out of 5, Exceptional, (1002)
The price is $111
per night
$126 total
includes taxes & fees
Dec 5 - Dec 6
Hampton Inn Richland/Tri-Cities

About the neighborhood

Richland

With a stay at Richland Riverfront Hotel, an Ascend Hotel Collection Member in Richland (South Richland), you'll be within a 5-minute drive of Howard Amon Park and Columbia Point Golf Course. .This family-friendly hotel is 1.3 mi (2.1 km) from Kadlec Regional Medical Center and 3.4 mi (5.5 km) from Bookwalter Winery.

What's nearby

  • Howard Amon Park - 7 min walk - 0.4 miles
  • Columbia Point Golf Course - 19 min walk - 1.0 mile
  • Kadlec Regional Medical Center - 3 min drive - 1.4 miles
  • Columbia Center Mall - 7 min drive - 4.2 miles
  • Toyota Center - 8 min drive - 5.2 miles

Getting around

  • Pasco Station - 14 min drive
  • Richland, WA (RLD) - 9 min drive

Restaurants

  • ‪Wendy's - ‬19 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Applebee's Grill + Bar - ‬13 min walk
  • ‪Flight Tap & Table - ‬2 min drive
  • ‪Roasters Coffee - ‬7 min walk

About this property

Richland Riverfront Hotel, an Ascend Hotel Collection Member

Art Deco Richland hotel in South Richland with free breakfast
Richland Riverfront Hotel, an Ascend Hotel Collection Member offers 136 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Richland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A children's pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 136 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Don't miss out on the many recreational opportunities, including a spa tub, a sauna, and a fitness center. Additional amenities at this Art Deco hotel include complimentary wireless internet access, an arcade/game room, and wedding services.
Enjoy Mexican cuisine at Salud Bar & Kitchen, a restaurant which features a bar/lounge, or stay in and take advantage of the room service. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Planning an event in Richland? This hotel has 720 square feet (67 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Salud Bar & Kitchen - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Salud Bar & Kitchen

Things to do

  • 36-hole adjacent golf course
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Gym
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • Arcade/game room
  • Children's pool
  • Fenced pool
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (720 square feet of space)

Outdoors

  • Free pool cabanas
  • Garden
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 5 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 6.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from April to October
Pool access available from 10:00 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Shilo Inn Suites Hotel Richland
Shilo Inn Suites Richland
Richland Shilo Inn
Shilo Inn Richland Hotel Richland
Shilo Inn Suites Hotel Richland
Riverfront Hotel SureStay Collection by Best Western
The Riverfront Hotel SureStay Collection by Best Western
Richland Riverfront Hotel an Ascend Hotel Collection Member

Reviews

7.4

Good

Rating 10 - Excellent. 166 out of 480 reviews" "
Rating 8 - Good. 124 out of 480 reviews" "
Rating 6 - Okay. 84 out of 480 reviews" "
Rating 4 - Poor. 50 out of 480 reviews" "
Rating 2 - Terrible. 56 out of 480 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Clayton

Stayed 1 night in Aug 2024

6/10 Okay

Anne

Traveled with partner
Beautiful view and walking trail. Terrible breakfast. All gluten items and no meat served. No coffee made in the hour we were at breakfast either. Pictures of the rooms aren’t accurate of the true condition of the rooms, they are very old.
Stayed 1 night in Aug 2024

2/10 Terrible

Tina

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a legal ADA room beware!!!!!
72057054328599 It was awful. I'm losing faith in this service and I will never stay at this hotel again. 1) I called 24 hours after booking online almost a month In advance to make sure I was confirmed for an ADA king room. Yes I was. 2) I arrived about 430pm. They had sold their last king ADA. But I could have a 2 queen, that was ADA or a plain king. I was furious, what about my reservation? They passed the buck and said I could ask for a refund with you. Where am I going to get an ADA room now? Not acceptable. 3) it was not a legal ADA room. It was a regular tub that the shower chair rocked in with grab bars. Not a roll in shower, and not a hand held shower head. A handicapped person can get seriously burnt without this required feature. Not good. They could be reported for trying to pass that off as an ADA room. I expect a refund!!! The room had an odor as well. This was a horrible experience for a wheelchair bound guest.
Stayed 1 night in Aug 2024

10/10 Excellent

Theresa

Stayed 1 night in Aug 2024

10/10 Excellent

Marlo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
The reviews I read made me by. Walked in and smelled good , nice and clean , plenty of room Good breakfast, pool was great. We would stay there every time.
Stayed 3 nights in Aug 2024

6/10 Okay

Tina

Liked: Cleanliness, staff & service, amenities
The pictures are deceiving. The rooms are just fancied up travelelodge ros. Huge space around the door which was very hard to open and close. Shower was a really bad paint job trying to make it look nice. Lobby and facilities are where they put all the money. That part was nice and lounge was great. Because of the rooms, I wouldn’t stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

JoEllen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We'll be coming back!
We needed a nice place to stay that was close to the hospital and your place was very beautiful and accommodating for us. Kind and very helpful staff, clean rooms and good breakfast. Pool , Hot tub extra game rooms and lobby games where perfect for kids of all ages!, loved it!
Stayed 2 nights in Aug 2024

6/10 Okay

Janet L

Traveled with family
Rm #168 has a downward slope. We found ourselves feeling off balance while in the room. Very uncomfortable feeling. The sidewalk leading to our room was very visible downward slope. Not sure if the foundation was purposely designed this way or not. Breakfast was low on supplies by 8:30 such as bread for toast and yogurt.
Stayed 3 nights in Aug 2024

6/10 Okay

Praveena

Stayed 2 nights in Aug 2024

8/10 Good

Eugene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great little place Property is older but they have added some nice touches They have a great place to eat with a great bartender
Stayed 1 night in Aug 2024

6/10 Okay

Donald

Stayed 2 nights in Aug 2024

8/10 Good

Mariah

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Susan, West Richland

Traveled with group
Liked: Cleanliness, staff & service
I have a disability wearing a boot after surgery. Few potential hazards outside. Ramp handle loose & water puddles with potential for slipping. Room was fine
Stayed 3 nights in Aug 2024

4/10 Poor

Erica

Traveled with family
Unhappy grandma
The room I stayed in smelled of smoke very strongly. Breakfast was poorly distributed. No meat options oatmeal was instant, which is crazy. Overall stay mediocre to poor.
Stayed 1 night in Aug 2024

2/10 Terrible

David

Business traveler
Disliked: Staff & service, amenities
I booked a hotel for one week and the front counter Person said as long as I stayed for nights, they could refund the rest of my money. I ended up staying four nights and trying to get a refund and they charged me even more money. I’m not happy at all.
Stayed 7 nights in Jul 2024

8/10 Good

Julie

Business traveler
Liked: Cleanliness, staff & service, room comfort
Nice Hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Anita

Disliked: Property conditions & facilities
Best thing about this place is the large pool. Most of the outdoor sections of the hotel are run down. They do have a nice game area in the lobby.
Stayed 7 nights in Jul 2024

6/10 Okay

Fred

Traveled with family
Good location. Rooms are decent, but our floor was dirty with some sticky spots and some of e outdoor stairwell areas needed cleaning.
Stayed 1 night in Jul 2024

8/10 Good

Rachel

Traveled with family
Liked: Room comfort
Bed were comfy, rooms recently redone, at a glance nice, just don’t look at detail of any kind. Fine for a short family visit for baseball, fun pool, close to stuff… would stay again
Stayed 3 nights in Jul 2024

10/10 Excellent

neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Rodger

Stayed 1 night in Jul 2024

6/10 Okay

Mark

Disliked: Staff & service
An older property but in a great location for walking along the riverfront park. The front desk staff was unfriendly if they were present at all. We tried to check in 1 1/2 hour early ( which is pretty common). Front desk staff tried to charge me $25 to check in to “ my reserved room” early. There were maybe 5 cars in the lot so any room would do and they were certainly not overbooked. I travel all over the world and US and have never been charged to check into a room early. We opted not to get charged to check in and got coffee instead. I don’t know if that’s a new gouging tactic but it made an impression.
Stayed 1 night in Jul 2024