Finding is not easy, and street parking (only available) means carrying bags up many steps to reach the subject property. Reception clearly does not open for all stated hours, making check in challenging until envelope with key found in mail box. No available staff means inability to get wifi code. Room pleasant and nice touches in fridge and available facilities. If using convertible sofa for children's sleeping, curtain is inadequate in lounge to keep light out, and double ded in bedroom was very small and uncomfortable. Views of mountains restricted, so not a mitigant for many rooms. Housekeepers thus create nice touches in restricting rooms, but overall needs to be looked at as providing value as quick stopover......could not have done more than one night. Also confusion re payment, as while confirmation says paid, reception insists that they do not process payment as they wait to give clients choice if card or cash.......leaving confusion as to whether you are paying twice.