2/10 Terrible
Alexis
Nov 20, 2025
Disliked: Cleanliness, amenities, property conditions & facilities
I checked into room 406 and there were a few lady bugs in the window. That was fine. It didn’t bother me. I then went to use the ironing board and found what I thought was a small roach. I killed it and went on about my night thinking maybe it could be an issue because the hotel only had an 88 rating. I left the room and came back that night to find a bug similar to the one I found on the ironing board in my sheet. I then pulled back all of the sheets and found a few more bugs. After looking more into it I found out they were bed bugs and clearly had gotten into multiple places in the room. At 3am I went down to the front desk and requested a new room. The man apologized but didn’t bat an eye at the fact I mentioned bed bugs nor did he ask to see the picture I had taken or even acknowledge that he would let a manager know. I switched rooms for the night and the next morning went to the desk and spoke with a lady. I requested a manager. She told me the manager is upstairs but I can text him and see if he’ll come down. I waited around about 5 minutes. She then told me I can write him a note for him to call you. I was never called. This has been the most disgusting hotel I have ever stayed in. I also forgot to mention that when we were checking in there was another guest standing at the front desk demanding to be checked out because him and his mother found dried semen on the chair in their room. The hotel overall clearly needs to do a better job at cleaning and managers.
Alexis
Stayed 2 nights in Nov 2025
