Very nice property a little walk (1.25km) from the main Queenstown dining and shopping area. The hotel rooms are in very good condition with modern amenities; all in working condition. Heating, fire place, heated beds. Bathrooms are a little small. There is no shower stall but a shower over a small, tiled tub. However, the to get into the tub would be a task for an older person. Its quite a step one has to take to get in and get out. Daily housekeeping is only clearing of the bins, towel replacement. Washing machine, dryer all in good working condition. The hotel is right on the main high way leading in-out of Queenstown so there is constant movement of cars and trucks. We stayed on the ground level two bed room apartment. It had nice, wonderful views of the lake. However, the views from the upper level apartments would have been much better. Choose the upper level apartments if one has the choice.