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Sofitel Queenstown Hotel & Spa

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sofitel Queenstown Hotel & Spa

Front of property
Separate tub and shower, jetted tub, rainfall showerhead
Luxury Room, 1 King Bed, Balcony, Mountain View | Hypo-allergenic bedding, down comforters, minibar, in-room safe
Tapas bar
Luxury Room, 1 King Bed, Balcony, Mountain View | Mountain view

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Restaurant
  • Room service
    Room service
  • Bar
    Bar
  • Spa
    Spa
  • Gym
    Gym

Explore the area

Map
8 Duke Street, Queenstown, 9300
  • Skycity Queenstown Casino
    2 min walk
  • Queenstown Beach
    3 min walk
  • Queenstown Mall
    4 min walk
  • Queenstown (ZQN-Queenstown Intl.)
    13 min drive

Room options

View all photos for Superior Double Room, 2 Double Beds, Balcony

Superior Double Room, 2 Double Beds, Balcony | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Double Room, 2 Double Beds, Balcony

  • 441 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Balcony

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed, Balcony

  • 667 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed, Balcony

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Double Room, 1 King Bed, Balcony

  • 441 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Balcony, Mountain View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Luxury Room, 1 King Bed, Balcony, Mountain View

  • 441 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed
Exterior
Hotel St Moritz, Queenstown - MGallery
Hot Tub
Free WiFi
Restaurant
Gym
4.5 out of 5, Wonderful, (1000)
The price is $218
per night
$251 total
includes taxes & fees
Dec 5 - Dec 6
Hotel St Moritz, Queenstown - MGallery

About the neighborhood

Queenstown

A stay at Sofitel Queenstown Hotel & Spa places you in the heart of Queenstown, steps from Toi o Tahuna and Fear Factory Queenstown. .This luxury hotel is 0.1 mi (0.2 km) from Lake Wakatipu and 0.1 mi (0.2 km) from Queenstown Beach.

What's nearby

  • Skycity Queenstown Casino - 2 min walk - 0.2 miles
  • Queenstown Beach - 3 min walk - 0.2 miles
  • Kiwi and Birdlife Park - 5 min walk - 0.3 miles
  • Queenstown Gardens - 6 min walk - 0.4 miles
  • Skyline Queenstown - 6 min walk - 0.4 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 13 min drive

Restaurants

  • ‪Fergburger - ‬2 min walk
  • ‪Patagonia Chocolates - ‬2 min walk
  • ‪Smiths Craft Beer House - ‬2 min walk
  • ‪Miss Lucy's Woodfired Pizza and Bar - ‬2 min walk
  • ‪Red Rock Bar Cafe - ‬2 min walk

About this property

Sofitel Queenstown Hotel & Spa

Luxury Queenstown hotel in Queenstown City Centre with 2 restaurants
Sofitel Queenstown Hotel & Spa offers 82 accommodations with DVD players and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature down comforters. A pillow menu is available. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and safes. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

So SPA has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a spa tub, a steam room, and Turkish bath/hammam. The spa is open daily.
Make yourself at home in one of the 82 guestrooms featuring minibars and LCD televisions. Rooms have private balconies. Wired and wireless internet access is complimentary, while DVD players and satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a sauna, a 24-hour fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and ski storage.
Enjoy international cuisine at Left Bank Cafe/Bistro, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Queenstown? This hotel has 3003 square feet (279 square meters) of space consisting of conference space and meeting rooms.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Left Bank Cafe/Bistro - This fine-dining restaurant specializes in international cuisine.
1789 Wine & Jazz Lounge - This tapas bar specializes in international cuisine. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Limo/town car service
  • Valet parking on site (NZD 50 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: NZD 42 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 1789 Wine & Jazz Lounge
  • Left Bank Cafe/Bistro

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Piano
  • Sauna
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • DVD player
  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3,003 square feet of conference space
  • Meeting rooms

Outdoors

  • In the mountains

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2005
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • DVD player
  • Pay movies

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 95.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 42 per person
  • Valet parking fee: NZD 50 per day (in/out privileges)
  • Rollaway bed fee: NZD 95.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Sofitel Queenstown
Queenstown Sofitel
Queenstown Sofitel Hotel
Sofitel Hotel Queenstown
Sofitel Queenstown
Sofitel Queenstown Hotel
Sofitel Queenstown Hotel And Spa
Sofitel Queenstown Hotel Queenstown
Sofitel Queenstown Hotel And Spa
Queenstown Sofitel
Sofitel Queenstown Hotel Spa
Sofitel Queenstown & Spa
Sofitel Queenstown Hotel & Spa Hotel
Sofitel Queenstown Hotel & Spa Queenstown
Sofitel Queenstown Hotel & Spa Hotel Queenstown

Reviews

9.4

Exceptional

Rating 10 - Excellent. 528 out of 674 reviews" "
Rating 8 - Good. 105 out of 674 reviews" "
Rating 6 - Okay. 22 out of 674 reviews" "
Rating 4 - Poor. 7 out of 674 reviews" "
Rating 2 - Terrible. 12 out of 674 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
A 5 Star hotel in a great location. Large comfortable room with underfloor heating in bathroom. Excellent service at reception and restaurant which served a wide variety of food including eggs as you like them.
Stayed 3 nights in Aug 2024

8/10 Good

Mohammed

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Great position and service. Only drawback was the age of the rooms
Stayed 5 nights in Aug 2024

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located to all amenities. All staff friendly and extremely helpful
Stayed 1 night in Jul 2024

10/10 Excellent

Janine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great luxurious hotel in the heart of Queenstown. Came here as a little treat to myself while away on business and was delighted with every aspect.
Stayed 1 night in Jul 2024

8/10 Good

Jae

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jun 2024

8/10 Good

Sook

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Daniel

Stayed 3 nights in Jun 2024

10/10 Excellent

Arjit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Lucy

Traveled with partner
It is in the heart of the city. The room is big. Facilities are great.
Stayed 6 nights in May 2024

10/10 Excellent

Penny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great staff. Excellent location.
Stayed 1 night in Apr 2024

10/10 Excellent

frank

Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Gihan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members are extremely helpful and polite. The breakfast had a variety of options. Thanks for making our stay a memorable one.
Stayed 4 nights in Mar 2024

8/10 Good

Linda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of town, making it easy to walk places quickly. Parking is very limited, you’ll have to pay for public parking or valet is $50 a night (but limited) Enjoy a gin cocktail at Le salon The room was very comfortable, bathroom floor has heating
Stayed 3 nights in Feb 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Yun Jeong

Liked: Property conditions & facilities
Disliked: Cleanliness
Overall okay, but they do reusable water bottle and fill their water- noth our bottles had visible debris(black and white) particles floating around. When asked front desk how they ‘sanitize’ the bottle as they claim, the front desk initially tried to dodge by saying it was bubbles, then when evidence was shown(video/photos) they said they use a dishwasher. But the shape of the bottle has very narrow neck so not sure how effective dishwasher is for bottle sanitizing. No apologies, they only offered to replace water with another one of their own so we declined. Otherwise perfect location, breakfast staff were very friendly and polite.
Stayed 2 nights in Feb 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Amenities
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel; perfect location; knowledgeable, helpful staff; outstanding massage therapists! (Dewi in particular!)
Stayed 1 night in Jan 2024

10/10 Excellent

Rajesh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient
Stayed 5 nights in Dec 2023

6/10 Okay

VANESSA

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sofitel is right in the centre of Queenstown so all the bet shops and restaurants are walkable. We had a new room so super modern and clean as well as being a good size for two people. Staff were really helpful. The bed was great and we slept well.
Stayed 1 night in Dec 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility itself is beautiful, clean, well maintained. The staff are friendly, accommodating, and very helpful. Valet made the stresses of parking easy. I loved my room! The heated floors were a big plus.
Stayed 2 nights in Nov 2023

6/10 Okay

rajesh

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Nov 2023