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Sherwood Queenstown

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sherwood Queenstown

Bar (on property)
Front of property - evening/night
Soundproofing, travel crib, free WiFi, bed sheets
Breakfast, lunch, dinner served; Modern European cuisine, garden views
Property amenity

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Spa
  • Bar
  • Housekeeping
  • Laundry

Explore the area

Map
554 Frankton Road, Goldfield Heights, Queenstown, 9300
  • Queenstown Event Centre
    4 min drive
  • Queenstown Gardens
    4 min drive
  • Sherwood Queenstown
    1 min walk
  • Queenstown (ZQN-Queenstown Intl.)
    5 min drive

Room options

View all photos for STANDARD KING ROOM

STANDARD KING ROOM | Soundproofing, travel crib, free WiFi, bed sheets

STANDARD KING ROOM

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for LODGE QUEEN BUNK ROOM

LODGE QUEEN BUNK ROOM | Soundproofing, travel crib, free WiFi, bed sheets

LODGE QUEEN BUNK ROOM

  • 312 sq ft
  • Sleeps 3
  • 2 Queen Bunk Beds

View all photos for PREMIUM KING ROOM WITH LAKE VIEW

Garden view

PREMIUM KING ROOM WITH LAKE VIEW

  • 431 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIUM QUEEN STUDIO WITH LAKE VIEW

Garden view

PREMIUM QUEEN STUDIO WITH LAKE VIEW

  • 431 sq ft
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for PREMIUM TWO BEDROOM APARTMENT

PREMIUM TWO BEDROOM APARTMENT | Living room

PREMIUM TWO BEDROOM APARTMENT

  • 807 sq ft
  • Lake view
  • Sleeps 6
  • 3 Twin Beds, 1 Queen Bed and 2 Twin Futons

View all photos for STANDARD TWIN ROOM

STANDARD TWIN ROOM | Soundproofing, travel crib, free WiFi, bed sheets

STANDARD TWIN ROOM

  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for WATERFALL QUEEN

Soundproofing, travel crib, free WiFi, bed sheets

WATERFALL QUEEN

  • 312 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for FAMILY APARTMENT

Soundproofing, travel crib, free WiFi, bed sheets

FAMILY APARTMENT

  • 484 sq ft
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for LODGE QUEEN

Soundproofing, travel crib, free WiFi, bed sheets

LODGE QUEEN

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for STANDARD KING ROOM WITH MOUNTAIN VIEW

STANDARD KING ROOM WITH MOUNTAIN VIEW | Soundproofing, travel crib, free WiFi, bed sheets

STANDARD KING ROOM WITH MOUNTAIN VIEW

  • 323 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for SHERWOOD SUITE MOUNTAIN VIEW

SHERWOOD SUITE MOUNTAIN VIEW | View from room

SHERWOOD SUITE MOUNTAIN VIEW

  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Futons

View all photos for SHERWOOD SUITE

Living area

SHERWOOD SUITE

  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Futons

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About the neighborhood

Queenstown

When you stay at Sherwood Queenstown in Queenstown, you'll be near the airport, within a 5-minute drive of Lake Wakatipu and The Kingston Flyer. .This eco-certified hotel is 2 mi (3.2 km) from St Josephs Parish and 2 mi (3.2 km) from Frankton Beach.

What's nearby

  • Queenstown Gardens - 4 min drive
  • Queenstown Beach - 4 min drive
  • TSS Earnslaw Steamship - 5 min drive
  • Kiwi and Birdlife Park - 5 min drive
  • Skyline Queenstown - 5 min drive

Getting around

  • Queenstown Intl. Airport (ZQN) - 5 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Cookie Time - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Rata - ‬4 min drive

About this property

Sherwood Queenstown

Eco-certified hotel with a full-service spa and a coffee shop
Sherwood Queenstown offers 78 accommodations with hair dryers and complimentary toiletries. This Queenstown hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sherwood. Services include massages. The spa is equipped with a sauna. The spa is open daily.
Make yourself at home in one of the 78 guestrooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include coffee/tea makers and in-room child care (surcharge), and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite with Modern European cuisine at SHERWOOD, a restaurant which features a bar/lounge and a garden view. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
SHERWOOD - Overlooking the garden, this restaurant specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Japanese, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Ski shuttle nearby
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: NZD 8 to 16 for adults and NZD 8 to 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • SHERWOOD

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Ski equipment rentals
  • Ski storage
  • Yoga classes

Family friendly

  • Arcade/game room
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 8 buildings
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 40.00

Special check-in instructions

The property charges 3.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 8.00 to 16.00 for adults, and NZD 8.00 to 8.00 for children
  • Late check-out fee: NZD 40.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Sherwood Queenstown Hotel
Sherwood Queenstown Hotel
Sherwood Queenstown Queenstown
Sherwood Queenstown Hotel Queenstown

Sherwood Queenstown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 384 out of 791 reviews" "
Rating 8 - Good. 245 out of 791 reviews" "
Rating 6 - Okay. 106 out of 791 reviews" "
Rating 4 - Poor. 38 out of 791 reviews" "
Rating 2 - Terrible. 18 out of 791 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Kerry

Traveled with family
Liked: Cleanliness, staff & service, amenities
Enjoyed our 3 night stay. Only challenge during our stay was water pressure being very low and unable to get more than luke warm showers. Reception explained though it was not linked to the property and rather work being done nearby.
Stayed 3 nights in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Liked that the Sherwood used sustainable products where possible and great recycling facilities. Other accommodations could learn from them.
Stayed 2 nights in Sep 2024

10/10 Excellent

Troy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Maryanne

Traveled with partner
Fabulously welcoming and responsive staff. Restaurant food innovative , fresh and inspired. Very reasonably priced. I love this place and will be back.
Stayed 3 nights in Sep 2024

10/10 Excellent

Caitlin

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room was tidy and quiet, making the perfect get away from the hustle and bustle of the day and town
Stayed 3 nights in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it all
Stayed 1 night in Sep 2024

6/10 Okay

Suzana

Business traveler
Liked: Cleanliness
Disliked: Staff & service
I went to have a breakfast and asked for an omelette instead of scramble eggs!!!because scramble eggs have butter and omelettes just need to mix the egg and done!!! But the staff didn't want to listen to me and arrogantly said we can't make your omelette we don't have a pan for that. Even the manager, using an arrogant tone, said we don't have an omelette!!! I was trying to explain that it was simpler than scramble eggs but they preferred to maintain their arrogance than listen to me. They didn't want to make it. I felt frustrated because it was an easy option, "eggs" only! I travel all over the world and I have never encountered this difficulty in hotels.i will not back there anymore
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The best place in QT to eat and rest your head
Stayed 2 nights in Aug 2024

6/10 Okay

Mel

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff were lovely and the restaurant is great, but the room was SO NOISY. Our room was on the bottom floor next to the stairs and it was just footsteps and thumping the entire time. The room is nothing special but I do like the ethos of the place. I recommend the yoga class but we wouldn't stay again.
Stayed 9 nights in Aug 2024

10/10 Excellent

S E

Traveled with family
Stayed 3 nights in Aug 2024

10/10 Excellent

Jaimee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

PRABHJOT SINGH

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
In property restaurant there was private function due to this property guest wasn’t allowed to dine on 9/08/24 I also was denied entry in restaurant then I had to order online to get dinner not worth it to stay
Stayed 2 nights in Aug 2024

6/10 Okay

Rachel

Stayed 1 night in Aug 2024

6/10 Okay

Rachel

Traveled with family
Disliked: Staff & service, amenities
The property location is nice. Close to queenstown and tucked up on a hill. Very quaint and a restaurant on site if needed. However upon arrival we were aggressively asked to upgrade and tour more expensive rooms. Staff even came after we checked in to our room to ask again for us to move and spend extra ($100 a night). So our room didn’t have a view and we wonder if this is a tactic to make more money. There were things that didn’t work in the room and when mentioned were not addressed. What was really disappointing is we forgot 2 items in the room and realized after being on the road for an hour. I emailed them to let them know exactly what was forgotten and where and their response was that nothing was left. I followed up and never heard back. One item was my electrical adapter and it was still in the box but was apparently nowhere to be found. In any event, nice enough place but wouldn’t go back.
Stayed 2 nights in Aug 2024

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

C

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Peter

Traveled with group
Liked: Cleanliness, staff & service, amenities
Overall its very good value for money and was a great experience. Some areas to improve, Parking can fill up in the evening if you arrive too late. The heating could be better, but it depends which room you get. The bed was a bit hard and a lower quality then average. Lastly if you use a sauna regularly its a bit cooler then avg. For us it maxed at 60 degrees celcius.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, atmosphere, nice room setup (2 rooms and kitchen in between), very nice personnel
Stayed 7 nights in Jul 2024

10/10 Excellent

Jackson

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place, bad parking though.
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephanie, Sunnyhills

Stayed 2 nights in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Restaurant is outstanding
Stayed 2 nights in Jul 2024

6/10 Okay

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024