Quest Queenstown

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quest Queenstown

View from room
Standard Studio | Private kitchen | Microwave, coffee/tea maker, electric kettle, toaster
Standard Studio | Desk, laptop workspace, blackout drapes, soundproofing
Superior Apartment, 2 Bedrooms, Balcony, Mountain View | Living area | 55-inch TV with digital channels, Netflix, heated floors
Exterior

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
  • Business services
    Business services

Explore the area

Map
34 Red Oaks Drive, Queenstown, Otago, 9300
  • Remarkables Park Town Centre
    6 min walk
  • Queenstown Event Centre
    4 min drive
  • Queenstown Gardens
    9 min drive
  • Queenstown (ZQN-Queenstown Intl.)
    19 min walk

Room options

Executive Studio, 1 King Bed, Balcony, Mountain View

  • 366 sq ft
  • Studio
  • Mountain view
  • Sleeps 2
  • 1 King Bed

One Bedroom Apartment

  • 538 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Standard Studio

  • 366 sq ft
  • Studio
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Superior Apartment, 2 Bedrooms, Balcony, Mountain View

  • 753 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 4
  • 2 King Beds

Deluxe Studio, Non Smoking

  • 366 sq ft
  • Studio
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Deluxe Apartment, 2 Bedrooms, Balcony, Mountain View

  • 753 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 5
  • 2 King Beds

About the neighborhood

Queenstown

With a stay at Quest Queenstown in Queenstown (Frankton), you'll be within a 5-minute drive of Lake Wakatipu and Queenstown Event Centre. .This aparthotel is 5.2 mi (8.4 km) from Queenstown Gardens and 5.6 mi (9 km) from Skycity Queenstown Casino.

What's nearby

  • Remarkables Park Town Centre - 6 min walk - 0.4 miles
  • Queenstown Event Centre - 4 min drive - 1.9 miles
  • Queenstown Gardens - 9 min drive - 5.3 miles
  • Skycity Queenstown Casino - 10 min drive - 5.6 miles
  • Skyline Queenstown - 11 min drive - 6.0 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 4 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Airspresso Airport Cafe Queenstown - ‬19 min walk
  • ‪Rata - ‬10 min drive
  • ‪Manaia Lounge - ‬19 min walk
  • ‪Odd Saint - ‬10 min drive

About this property

Quest Queenstown

Riverwalk Queenstown aparthotel in Frankton with free parking
Quest Queenstown offers 40 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with day beds and dining tables. Televisions come with premium digital channels and Netflix. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on weekdays only.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 40 air-conditioned rooms featuring heated floors. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, ski storage, and complimentary use of a nearby fitness facility. Additional features at this aparthotel include bicycle tour information and bike storage.
Featured amenities include a business center, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.

Languages

Chinese (Cantonese), English, Hindi

Property amenities

Ski

  • Cross-country skiing nearby
  • Ski area nearby
  • Ski lifts nearby
  • Ski runs nearby
  • Ski storage
  • Snowboarding nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Crib: NZD 15 per night
  • Travel crib

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Tea bags/instant coffee
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided
  • Day bed
  • Rollaway/extra bed: NZD 50 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Heated floor
  • Window screens

Entertainment

  • 55-inch TV with premium digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Walkway to water

Laundry

  • Laundry detergent
  • Laundry facilities

Work spaces

  • Business center
  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Change of towels on request
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board
  • Meal delivery service
  • Phone
  • Restaurant dining guides
  • Safe at front desk

Location highlights

  • In a business district
  • In a shopping district
  • In a village
  • In the mountains
  • Near a health/beauty spa
  • Near a hospital
  • Near the airport
  • Near the boardwalk/promenade
  • Near the marina
  • On the riverwalk

Things to do

  • Bicycle storage
  • Bicycle tours
  • Ski storage
  • Boat tours nearby
  • Casino nearby
  • Fishing nearby
  • Jet skiing nearby
  • Kayaking nearby
  • Motor boating nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Swimming nearby
  • Water skiing nearby
  • Winery tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 3 floors
  • 40 units
  • Bicycle storage
  • Built in 2021
  • Connecting units available
  • Electric car charging station
  • Soundproofing
  • Towels (changed on request)
  • Traditional architecture

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open Monday - Friday (7:30 AM - 7:00 PM) and Saturday - Sunday (8:30 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 50 per night
Cribs (infant beds) are available for NZD 15 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: NZD 15 per night
  • Rollaway bed fee: NZD 50 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Quest Queenstown Aparthotel
Quest Queenstown Queenstown
Quest Queenstown Aparthotel Queenstown

Reviews

9.8

Exceptional

Rating 10 - Excellent. 239 out of 280 reviews" "
Rating 8 - Good. 34 out of 280 reviews" "
Rating 6 - Okay. 6 out of 280 reviews" "
Rating 4 - Poor. 0 out of 280 reviews" "
Rating 2 - Terrible. 1 out of 280 reviews" "

9.8/10

Cleanliness

9.6/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Enjoyable stay
Overall a very positive experience and enjoyed our 9-night stay. The after hour self check-in process was smooth, and the staff were consistently friendly and helpful throughout my stay. The amenities were top-notch, offering everything you might need, and the hotel maintained a high level of cleanliness across the board. The kitchen was well-equipped, providing all the essentials for a comfortable stay, though I did notice that a pair of scissors was missing, which would have been handy. The only minor downside was the inconsistency in the bed-making service. On the 13th and 14th, the bed was made perfectly, but on the 15th and 17th, the standard slipped a bit, which was a little disappointing. Overall, I’d still recommend Quest for anyone looking for a comfortable and well-appointed place to stay.
Stayed 9 nights in Aug 2024

10/10 Excellent

Lindsay

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super nice stay - beds were comfortable, apartment was spacious and had a good view. Would stay again!
Stayed 1 night in Aug 2024

10/10 Excellent

Jo

Traveled with partner
Liked: Property conditions & facilities
Very friendly reception staff, very helpful with information for excursions. Room has everything you need. Would recommend.
Stayed 1 night in Aug 2024

10/10 Excellent

Grace

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were able to easily upgrade upon request and they were very accomodating! Lovely place
Stayed 12 nights in Jul 2024

10/10 Excellent

Helena

Traveled with family
Best to pay the next grade up if you staying more than a few days. Upgrade included dishwasher, combine washing machine/dryer and a coffee machine. The microwave was a combi oven. Lovely and quiet. Staff very friendly and helpful. The only problem was that the housekeeper forgot to hoover under the sink unit. When I dropped something and it rolled underneath the counter. It was thick of fluff and dust!! I really like company Quest. We stayed at one at Lake Taupō.
Stayed 7 nights in Jul 2024

8/10 Good

Emma

Traveled with partner
Comfortable and clean close to the airport.
Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Business traveler, Traveled with partner
We loved our stay at the Quest Frankton couldn’t be more comfortable or happier
Stayed 3 nights in Jul 2024

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Water can for de-icing windscreen is a game changer.
Stayed 1 night in Jul 2024

8/10 Good

Maram

Traveled with partner
Liked: Amenities, property conditions & facilities
Everything is amazing except the room service cleaning
Stayed 6 nights in Jul 2024

10/10 Excellent

Lynda

It was great having a washer dryer in room plus hot platr
Stayed 1 night in Jun 2024

10/10 Excellent

Himesh

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really nice property , well maintained and clean :)
Stayed 5 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Eric, Berkeley Vale

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is new and stylish. We had a one bedroom and it is spacious with kitchen and laundry. View was great facing the Remarkables mountain range. The property is close to the airport and not far from Queenstown.
Stayed 5 nights in Jun 2024

10/10 Excellent

Katie-Rose

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed our stay. Wished we stayed longer than 1 night. Deluxe studio came with a washer and dryer which is incredibly handy. My husband and I really loved this place. Would totally recommend and stay again.
Stayed 1 night in Jun 2024

10/10 Excellent

Hang To Kan

Traveled with family
Liked: Cleanliness, room comfort
Good hotel
The shower gel bottle is empty - no shower gel at all No floor mat provided Appreciate the staff is very friendly and helpful Room is clean and comfortable
Stayed 1 night in Jun 2024

10/10 Excellent

JON

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fully equipped apartment with washer/dryer, great for a long trip. Staff is super nice and helpful. They can store your bags before check-in or after check-out. Very close to airport.
Stayed 1 night in Jun 2024

10/10 Excellent

Dave

Liked: Cleanliness, property conditions & facilities
Very nice quality of furnishings
Stayed 2 nights in May 2024

8/10 Good

Daniel

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our room had a washer and dryer, which was very convenient. It was also relatively close to the airport and had a nice view of the nearby mountains. Parking was also easy when we were there.
Stayed 1 night in Jun 2024

10/10 Excellent

MARTIN

Liked: Cleanliness, room comfort
Great Hotel near the airport
Awesome hotel located only a few minutes from Queenstown airport. Walking distance from local restaurants, cafes and bars. The fastest check-in I have ever experienced also. Wouldn't hesitate to recommend.
Stayed 2 nights in May 2024

10/10 Excellent

Rick

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
As the property was quite new all the amenities were great. One drawback was that if you were out for the evening it was hard to find a parking spot when you came back. New restaurants and a grocery store were nearby which was nice. Downtown Queenstown is about a 15 minute drive.
Stayed 3 nights in Feb 2024

10/10 Excellent

Yuandong

Liked: Cleanliness, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Courtney

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Easy late check in
Stayed 2 nights in May 2024

10/10 Excellent

Tinto

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great clean tidy room close to everything
Stayed 2 nights in May 2024

10/10 Excellent

Seiji

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024