Le Bonne Entente

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Le Bonne Entente

Couples treatment rooms, spa tub, body treatments, aromatherapy
Suite Spa, 1 King Bed + 1 Double Sofa Bed | Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Premium bedding, minibar, in-room safe, desk
View from property
Suite Spa, 1 King Bed + 1 Double Sofa Bed | Living area | Flat-screen TV

Reviews

8.4 out of 10

Very good

Popular amenities

  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Bar
    Bar
  • Room service
    Room service
  • Parking available
    Parking available
  • Gym
    Gym

Explore the area

Map
3400 chemin Sainte-Foy, Québec City, QC, G1X1S6
  • Aquarium of Quebec
    4 min drive
  • Laurier Quebec
    4 min drive
  • Laval University
    5 min drive
  • Québec, QC (YQB-Jean Lesage Intl.)
    8 min drive

Room options

Business Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Cocooning Room, 1 King Bed

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

Terzo Room, 2 Double Beds

  • 375 sq ft
  • Sleeps 4
  • 2 Double Beds

Distinctive Room, 1 Queen bed

  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

Terzo Room, 1 King Bed

  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Suite (Business Lounge Access)

  • 750 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Classic Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Suite Bonne Entente, 2 Double Beds + 1 Double Sofa Bed

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Family Room, 1 king bed and 2 twin beds

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Terzo Room, 2 Double Beds (Accessible)

  • Sleeps 4
  • 2 Double Beds

Business Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Classic Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite Spa, 1 King Bed + 1 Double Sofa Bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Distinctive Room, 1 King bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

Classic Queen Suite Plus, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Business Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Urbania Suite, 1 king bed + 1 double bed (business Lounge Access)

  • Sleeps 6
  • 1 King Bed and 1 Double Bed

Distinctive Suite, 1 King Bed, Fireplace

  • Sleeps 2
  • 1 King Bed

Loft, 1 King bed

  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Business Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite Urbania, 1 Queen Bed + 1 Double Sofa Bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Distinctive Suite, 1 King bed

  • Sleeps 2
  • 1 King Bed

Loft Urbania, 1 king Bed (Business Lounge Access)

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Québec City

With a stay at Le Bonne Entente in Québec City (Sainte-Foy-Sillery-Cap-Rouge), you'll be within a 5-minute drive of Aquarium of Quebec and Laval University. .This family-friendly hotel is 8.7 mi (14 km) from Château Frontenac and 8.3 mi (13.4 km) from Quebec Cruise Terminal.

What's nearby

  • Aquarium of Quebec - 4 min drive - 2.6 miles
  • Laurier Quebec - 4 min drive - 2.4 miles
  • Laval University - 5 min drive - 2.2 miles
  • Place Sainte-Foy - 5 min drive - 2.8 miles
  • Laval University Hospital - 5 min drive - 2.6 miles

Getting around

  • Quebec Sainte-Foy Station - 7 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 8 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Restaurant le Subtil - ‬16 min walk
  • ‪Pacini - ‬19 min walk
  • ‪Tim Hortons - ‬16 min walk
  • ‪Travelodge by Wyndham Hotel & Convention Centre Quebec City - ‬3 min drive

About this property

Le Bonne Entente

Suburban Québec City hotel in Sainte-Foy-Sillery-Cap-Rouge with 2 restaurants
Le Bonne Entente offers 160 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided.

A children's pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 20 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 160 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a nightclub, a spa tub, and a sauna. Additional amenities at this hotel include concierge services, babysitting (surcharge), and an arcade/game room.
Grab a bite at Monte Cristo L'Original, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Monte Cristo L'Original - This restaurant serves dinner only.
MC Lounge - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Napa Grill (De Saison) - This poolside steakhouse serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open select days.
24-hour room service is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (CAD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: CAD 10 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • MC Lounge
  • Monte Cristo L'Original
  • Napa Grill (De Saison)

Things to do

  • 24-hour gym
  • Arcade/game room
  • Art gallery
  • Children's pool
  • Full-service spa
  • Nightclub
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 23:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CAD 25 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • Beach towels
  • Bicycle storage
  • Business center/computer access
  • Fitness center access
  • Health club access
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Shuttle service
  • Ski storage
  • Spa access
  • Spa tub access

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CAD 10 to 25 per person
  • Uncovered self parking fee: CAD 20 per day (in/out privileges)
  • Pet fee: CAD 75 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Property Registration Number 2024-11-30, 005843

We should mention

The seasonal pool will be open from May to October

Property is also known as

Bonne Entente
Bonne Entente Hotel
Bonne Entente Hotel Quebec
Bonne Entente Quebec
Chateau Bonne Entente Hotel Quebec City
Chateau Bonne Entente Sainte Foy
Hotel Le Bonne Entente Quebec/Quebec City
Le Bonne Entente Hotel
Le Bonne Entente Québec City
Le Bonne Entente Hotel Québec City

Reviews

8.4

Very Good

Rating 10 - Excellent. 722 out of 1333 reviews" "
Rating 8 - Good. 305 out of 1333 reviews" "
Rating 6 - Okay. 177 out of 1333 reviews" "
Rating 4 - Poor. 78 out of 1333 reviews" "
Rating 2 - Terrible. 51 out of 1333 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Darrin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Anne-Marie

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Corinne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was beyond perfect. Everything was on point. Will definitely be back
Stayed 1 night in Aug 2024

10/10 Excellent

Stevce

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property felt like a mini resort just a short drive to the venter of Quebec City. Travelled with parents and a 7 yr old. Lots of fun activities, from the candy bar to roasting marshmallows to watching Olympics with popcorn. A very positive experience. Also the in room Jacuzzi was wonderful, equip with underwater lights and nice water pressure.
Stayed 2 nights in Aug 2024

8/10 Good

Marie-Noëlle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Beverly

Traveled with partner
The pool and gardens were lovely. The property itself is old and dated. Do not feel there should have been a charge for parking due to hotel location. The bathroom floor had 3 bobby pins and elastic on the floor from previous guests as well as hair in the bathtub. The pad of paper on the desk had children’s drawings from previous guests. Poor sound insulation, you can hear neighbours talking and creeks of the floor. Breakfast was average, avocados were black. Would most likely not stay again.
Stayed 1 night in Aug 2024

4/10 Poor

Louise

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was there a few years ago. It changed so much. Dining room: when we got there, we had no reservation. The receptionist had not tell us. The hostess had us wait for 5 minutes. There was many tables available. At 9:15, the buffet was almost empty, one plate left. Ask for a glass of water (still waiting). Menu was poor. Presentation of plates under zero for a hotel of this caliber. We won’t go back.
Stayed 1 night in Aug 2024

2/10 Terrible

Lise

Stayed 2 nights in Aug 2024

10/10 Excellent

Stephane

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Geuntae

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2024

6/10 Okay

Lesley-Anne

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Nathalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merveilleux
Tout est parfait. Le client est prit en charge de son arrivé jusqu'à son départ. Très bon service.
Stayed 2 nights in Aug 2024

10/10 Excellent

I Nicoleta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our 2nd visit at BE, it’s been about 9 years since our last visit and we remembered how comfortable the mattresses were, we enjoyed both stays and had a great nights sleep. There are 3 restaurants on site, not all open at the same time, but the food is delicious and the beautiful courtyard and pool area feel like a little tropical oasis in the middle of the suburbs. The staff was friendly and helpful. Look forward to visiting again.
Stayed 1 night in Aug 2024

10/10 Excellent

Arup

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent! especially swimming pool and jacuzzi
Stayed 3 nights in Aug 2024

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice , better then expected
Stayed 2 nights in Aug 2024

10/10 Excellent

Chao

Liked: Cleanliness, staff & service
Excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Manque un peu pour un 5 étoiles
Le divan-lit était très usé et le matelas de celui-ci encore plus . Inacceptable pour ce type d’hôtel. La station de charge des appareils cellulaires dans la chambre ne fonctionnait pas. Au petit déjeuner, on a attendu 30 minutes pour nos rôties. Manque aménagement pour les personnes à mobilité réduite pour avoir accès à aller dans la piscine. Pas vu de stationnement pour personne handicapé.
Stayed 2 nights in Aug 2024

8/10 Good

Geuntae

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Anne

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Frais cachés et rapport qualité prix désolant
Le prix est élevé pour la qualité du séjour. 1- ménage laisse à desirer. Tapis avec des taches résiduelles 2- article de rasoir d'un precedent client dans la salle de bain 3- serviette déchirée dans la salle de bain 4- meubles défraîchis 5- toilette bouchée 6- prise électrique près du lit défectueuse Quand on fait le tour de l'hotel, il y a des fils d'araignées autour des luminaires. Deux bâtiments arrières avec un piège à rats.... Infiltration d'eau dû aux bardeaux qui tombent... La dame va certainement écrire de louer dans la section Sens....mais c'est deux fois plus cher! Prix affiché 205$ mais oh surprise frais cachés de stationnement et services pour un total supplémentaire de 50$. Les photos ne sont pas représentatives de l'etat des lieux. J'utilise beaucoup Hotels.com et je dois souvent dormir dans la region de Québec. Les Hotels Jaro sont vraiment mieux pour la qualité-prix.
Stayed 1 night in Jul 2024

10/10 Excellent

April

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an absolutely beautiful and quaint hotel and the employees all went above and beyond to make sure that our stay was perfect! I absolutely recommend this hotel for your next trip!
Stayed 2 nights in Jul 2024

8/10 Good

Claude

Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

ELISE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room was outdated. The carpet was stained and disgusting. The bathroom smelt like sewage, we had to keep the light and fan on for the bathroom all night to get some circulation in there, but eventually had to close the bathroom door because it was so foul. The room has the bare minimum. Could barely feel the AC. Not worth the price of $350+
Stayed 1 night in Jul 2024

10/10 Excellent

jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff very polite and friendly. Property is an oasis very calm, beautiful interior and landscaping. Truly and excellent resort.
Stayed 1 night in Jul 2024