Hotel Citadelle

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Citadelle

Superior Room, 1 King Bed | Desk, blackout drapes, free WiFi, bed sheets
Deluxe Apartment (8 people) | Desk, blackout drapes, free WiFi, bed sheets
Deluxe Apartment (8 people) | Desk, blackout drapes, free WiFi, bed sheets
Lobby lounge
Deluxe Apartment (8 people) | Private kitchen | Fridge

Reviews

7.6 out of 10

Good

Popular amenities

  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included

Explore the area

Map
4800 Boulevard Wilfrid-Hamel, Québec City, QC, G1P 2J9
  • Carie Factory Amusement Center
    3 min drive
  • Laval University
    5 min drive
  • Les Galeries de la Capitale
    6 min drive
  • Québec, QC (YQB-Jean Lesage Intl.)
    10 min drive

Room options

Deluxe Room, 1 King Bed, Hot Tub

  • Sleeps 2
  • 1 King Bed

Connecting Room (basement), 2 Queen Beds with Double Sofabed

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Family Room (basement), 2 Queen Beds and 1 Double Bed

  • Sleeps 6
  • 1 Double Bed OR 2 Queen Beds

Standard Room, 1 Queen Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Deluxe Apartment (8 people)

  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

About the neighborhood

Québec City

Located in Québec City (Les Rivières), Hotel Citadelle is within a 10-minute drive of Laval University and Aquarium of Quebec. .This hotel is 7.2 mi (11.6 km) from Château Frontenac and 6.6 mi (10.6 km) from Quebec Cruise Terminal.

What's nearby

  • Laval University - 5 min drive - 3.7 miles
  • Aquarium of Quebec - 6 min drive - 4.7 miles
  • Laurier Quebec - 6 min drive - 4.2 miles
  • Les Galeries de la Capitale - 6 min drive - 4.0 miles
  • Vidéotron Centre - 9 min drive - 5.2 miles

Getting around

  • Quebec Sainte-Foy Station - 9 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 10 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Tim Hortons - ‬4 min drive
  • ‪Le Folichon Cabaret - ‬2 min drive
  • ‪A&W Restaurant - ‬3 min drive
  • ‪Roulo Vietnamien - ‬4 min drive

About this property

Hotel Citadelle

Québec City hotel in Les Rivières with a 24-hour front desk and a coffee shop
Hotel Citadelle offers 36 accommodations with complimentary newspapers and hair dryers. Televisions come with cable channels.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 36 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a vending machine.
Satisfy your appetite at the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary manager's reception is offered each day.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Spa tub

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 2025-07-31, 063070

Property is also known as

Hotel Citadelle Quebec
Hotel Citadelle
Hotel Citadelle Quebec/Quebec City
Hotel Citadelle Hotel
Hotel Citadelle Québec City
Hotel Citadelle Hotel Québec City

Reviews

7.6

Good

Rating 10 - Excellent. 298 out of 1000 reviews" "
Rating 8 - Good. 381 out of 1000 reviews" "
Rating 6 - Okay. 195 out of 1000 reviews" "
Rating 4 - Poor. 71 out of 1000 reviews" "
Rating 2 - Terrible. 55 out of 1000 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

enrico

Traveled with family
Normal old hotel,
Stayed 2 nights in Aug 2024

6/10 Okay

Mario

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cozy
We really like this hotel. It looks like vintage. Very clean and comfy. Customer service was very friendly!! . The only thing that missed and would had completed a super good stay is a breakfast. At least a complementary one.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Easy go to highway.
Stayed 2 nights in Aug 2024

2/10 Terrible

Renato

Disliked: Property conditions & facilities, room comfort
The black guy in the recieption was so disrespectful, he doesn’t talk nicely when reminding us about our time to check out.
Stayed 1 night in Aug 2024

4/10 Poor

Pierre

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very old not so clean noise it was supposed to have breakfast only coffee and they don’t change the bed sheets every day and they don’t make the bed every day either The good thing the bedroom is very dark and I slept well because of the darkness in the bedroom
Stayed 9 nights in Aug 2024

8/10 Good

Mousa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Guy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très rudimentaire
Stayed 1 night in Aug 2024

2/10 Terrible

ALIS

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Scott

Traveled with family
Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

FENIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2024

8/10 Good

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Bernard

Stayed 1 night in Aug 2024

8/10 Good

eric

Stayed 5 nights in Jul 2024

8/10 Good

Lohith

Liked: Staff & service
Stayed 3 nights in Aug 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, room comfort
Good
One night only. Comfortable bed, free coffee in the morning, close to restaurants, easy parking.
Stayed 1 night in Aug 2024

8/10 Good

Alexis

Stayed 1 night in Aug 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Imtiaz

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Lars

Traveled with group, Traveled with family
Disliked: Amenities, property conditions & facilities
The property was acceptable but clearly overrated
Stayed 1 night in Jul 2024

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Debiprosad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, excellent staff and excellent room
Stayed 1 night in Jul 2024

8/10 Good

Khoa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024