Auberge Saint-Louis

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Auberge Saint-Louis

Exterior
Porch
Double size bed Room, Shared Bathroom (Sink in Room) | Desk, iron/ironing board, free WiFi, bed sheets
Bunk Bed Room | Desk, iron/ironing board, free WiFi, bed sheets
Reception

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
48, rue Saint-Louis, Québec City, QC, G1R 3Z3
  • Old Quebec Funicular
    4 min walk
  • Polina Pizzeria
    1 min walk
  • Quebec Palace Station
    13 min walk
  • Québec, QC (YQB-Jean Lesage Intl.)
    23 min drive

Room options

Double Room, 1 Double Bed with Sofa bed, Private Bathroom

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard double size bed Room, Private Bathroom

  • Sleeps 3
  • 1 Double Bed

Queen size bed Room, Private Bathroom

  • Sleeps 3
  • 1 Double Bed

Double size bed Room, Shared Bathroom (Sink in Room)

  • Sleeps 3
  • 1 Double Bed

Bunk Bed Room, Private Bathroom

  • Sleeps 2
  • 1 Twin Bunk Bed

Deluxe Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Bunk Bed Room

  • Sleeps 2
  • 1 Twin Bunk Bed

Double Room, Shared Bathroom (Shower in Room)

  • Sleeps 3
  • 1 Double Bed

Basic Double Size Bed Room Single Use

  • Sleeps 2
  • 1 Double Bed

Similar properties

About the neighborhood

Québec City

With a stay at Auberge Saint-Louis in Québec City (Old Quebec), you'll be a 4-minute walk from Château Frontenac and 5 minutes by foot from Quebec City Town Hall. .This guesthouse is 0.4 mi (0.6 km) from Quartier Petit Champlain and 0.5 mi (0.8 km) from Quebec City Convention Center.

What's nearby

  • Château Frontenac - 4 min walk
  • Quebec City Town Hall - 5 min walk
  • Quartier Petit Champlain - 8 min walk
  • Quebec City Convention Center - 9 min walk
  • Quebec Cruise Terminal - 13 min walk

Getting around

  • Quebec Palace Station - 13 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 24 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Le Chic Shack - ‬4 min walk
  • ‪La Buche - ‬1 min walk
  • ‪La Maison Smith - ‬3 min walk

About this property

Auberge Saint-Louis

Guesthouse in Québec City, steps from Château Frontenac
Auberge Saint-Louis offers 27 air-conditioned accommodations with complimentary toiletries. This Québec City guesthouse provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Make yourself at home in one of the 27 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include desks, housekeeping is provided daily, and irons/ironing boards can be requested.
Take advantage of the guesthouse's room service.
Featured amenities include microwave in a common area and refrigerator in a common area.
Room service is available.

Languages

Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (CAD 18 per day)

Conveniences

  • Limited-hour front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for CAD 10.0 per night

Property payment types

Important information

Optional extras

  • Nearby parking fee: CAD 18 per day
  • Crib (infant bed) fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 2024-11-30, 008540

We should mention

This property does not have elevators

Property is also known as

Auberge Saint-Louis House Quebec
Auberge Saint-Louis House
Auberge Saint-Louis Quebec
Auberge Saint-Louis
Auberge Saint-Louis Guesthouse Quebec
Auberge Saint-Louis Guesthouse
Auberge Saint Louis
Auberge Saint Louis
Auberge Saint-Louis Guesthouse
Auberge Saint-Louis Québec City
Auberge Saint-Louis Guesthouse Québec City

Auberge Saint-Louis Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 195 out of 741 reviews" "
Rating 8 - Good. 288 out of 741 reviews" "
Rating 6 - Okay. 146 out of 741 reviews" "
Rating 4 - Poor. 66 out of 741 reviews" "
Rating 2 - Terrible. 46 out of 741 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Randy, Kindersley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was exactly what I was looking for in Old Quebec City. Not a sterile, cookie-cutter franchise inconveniently located away from this historical area. There are concessions to be made however. No elevators combined with narrow, winding stairs make for hauling heavy luggage difficult. Don't expect staff to assist either. This property, while clean, needed painting in the public areas and some carpet replacement. These are not deal breakers for me because the cost was exceptional for the location. Highly recommended if luggage is not going to be a problem. AND exellent restaurants close by.
Stayed 1 night in Sep 2024

10/10 Excellent

Pierre

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very well located. Small room needing updating. Old building. Friendly staff.
Stayed 1 night in Sep 2024

8/10 Good

Mary, Fairfax

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The rooms and shared bathroom were very clean. The building itself inside (carpets etc.) defnitely need some work. The 'free ice' was a couple of small ice trays on the top shelf of the communal fridge! And we had to request paper cups for our instant coffee. BUT the location is perfect, right on the main drag to the Chateau Frontenac. And the (paid) parking is just across the street. I would stay there again for the convenience.
Stayed 2 nights in Aug 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service
Nice little Hotel with narrow stairs and no lift. Shared toilet with many other rooms was inconvenient.
Stayed 2 nights in Sep 2024

8/10 Good

Jolene

Liked: Cleanliness, staff & service, amenities
Parking is awkward. There's a parking ramp available for $20 but not really anywhere to stop with a car to get checked in to get the card to use the ramp.
Stayed 2 nights in Sep 2024

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service
This place was in a perfect location to shopping, siteseeing and friendly staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Pierre-Olivier

Liked: Amenities
A
Stayed 1 night in Aug 2024

10/10 Excellent

Rosalind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just right. One felt as though they were at home.
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Jessica

Traveled with family and small children, Traveled with family
Disliked: Amenities, property conditions & facilities
I don’t know where to begin. We had a fixed price when reserving on Expedia and upon arriving to the motel, 35$ extra were added. Getting up to the room was an adventure. Many flights of stairs, all crooked, old carpeting, uninviting, it’s only because it’s in the old Quebec area. For a tiny room and bathroom and one night, 235$ which is ludicrous. Walls have holes and cracks in them, there was hair on the floor, hot water during the day but none at night. The bed formed a “v” shape and was super uncomfortable, I don’t know what to say except I’m never going there again. Oh, they don’t mention that if you have a large car/truck or a burger on top you won’t fit in their parking, good luck finding some afterwards.
Stayed 1 night in Aug 2024

8/10 Good

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

VIOLETA

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

8/10 Good

Ashok Kumar

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Shawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this walk up auberge so close to the Chateau Frontenac and all the historic sites. We had a quirky room with a double bed and futon couch bed that was spacious and had good climate control; it also had a private bath which was tiny, but functional. Really had that European feel and was very inexpensive!
Stayed 3 nights in Aug 2024

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Friendly and helpful staff. Accommodations were basic but, with so many great things to see and do nearby, we didn’t spend a whole lot of time in the room.
Stayed 1 night in Jul 2024

2/10 Terrible

GUO ZHE

Stayed 1 night in Aug 2024

8/10 Good

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Steps away from all sorts of attractions. Wear comfy shoes!
Stayed 2 nights in Jul 2024

2/10 Terrible

Reejuta

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Location was AMAZING, very walkable, lots of food options right at the doorstep. 5 mins walk to Fairmont Le Chateau Frantenac. 8 mins to the Funiculaire to go down to Petit Champlain. About property management Pro: The staff in general were wonderful apart from the issues with checkin / checkout. We were allowed to check in early. And even if rooms are not available yet, they all Con: Our check in experience was absolutely terrible. Before booking a room with double bed for 3 people, I specifically called in and asked if they will be providing an additional sofa / cot, and they confirmed that they will. After arriving at the property, however, turns out, the room we were in had no room for additional bed. I was charged an additional $20 for switching to a room that did have extra space. Keep in mind, I was already charged $40 extra for the 3rd person during the original reservation. We had to move with our luggage up and down the stairs to shop around rooms twice to find a room that works. There was supposed to be daily cleaning done. We stayed for, 2 days, there was no cleaning done. After check out, I received a call from reception saying they will charge us extra because we left used towels on the small bathroom floor to avoid dirtying the clean ones. The lady used the excuse "the towels were not used for body cleaning. They will need to be thrown out or taken for special cleaning". This makes me question how they 'normally' clean the sheets / towels to begin with.
Stayed 2 nights in Jul 2024

6/10 Okay

Ananya

Traveled with family
Liked: Staff & service
We had a great time at this place, it was in the core of old Quebec city and everything around was walkable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities
Lana on front desk was fabulous
Stayed 3 nights in Jul 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Yi-Tsang

Traveled with family
Liked: Cleanliness, staff & service
Service is good but the building is kind of too old.
Stayed 1 night in Jul 2024

2/10 Terrible

Chintankumar

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No water, no lift. No room services. No place to park the car. Washroom and shiwer doors doesnt have locks. No shampoo or shower gel. No service after 10 pm. No water bottles. Its a rip off
Stayed 2 nights in Jul 2024

6/10 Okay

Sarah

Stayed 2 nights in Jul 2024

6/10 Okay

Nikaulas

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Crooked stairs and small entryways
Stayed 1 night in Jul 2024