SLS Playa Mujeres – ALL Inclusive Collection

5.0 star property

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Photo gallery for SLS Playa Mujeres – ALL Inclusive Collection

3 outdoor pools
View from room
Free minibar, in-room safe, desk, laptop workspace
Property grounds
3 outdoor pools

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
Manzana 1, Supermanzana 3, Playa Mujeres, Punta Sam, QROO, 77400
  • Punta Sam Ferry Terminal
    ‪13 min walk‬
  • Punta Sam Beach
    ‪13 min walk‬
  • Mujeres Beach
    ‪18 min walk‬
  • Isla Mujeres, Quintana Roo (ISJ)
    ‪60 min walk‬

Room options

Room, 1 King Bed (Delight)

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Ocean View (Delight)

  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Delight)

  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

Elite Room, 1 King Bed

  • 538 sq ft
  • Marina view
  • Sleeps 4
  • 1 King Bed

Elite Room, 2 Queen Beds

  • 538 sq ft
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

Elite Room, 2 Queen Beds, Ocean View

  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Elite Room, 1 King Bed, Ocean View

  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Captivate Swim out)

  • 538 sq ft
  • Water view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Double Bed (Euphoria)

  • 764 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

Room, 1 King Bed (Captivate Swim out)

  • 538 sq ft
  • Water view
  • Sleeps 4
  • 1 King Bed

Elite Suite, 1 Queen Bed with Sofa bed

  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Ocean View (Euphoria)

  • 893 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Ocean View (Delight)

  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Punta Sam

With a stay at SLS Playa Mujeres – ALL Inclusive Collection in Punta Sam (Playa Mujeres), you'll be within a 10-minute drive of Playa Mujeres Golf Club and Ultramar Ferry Puerto Juárez. .This all-inclusive property is 13.5 mi (21.8 km) from La Isla Shopping Mall and 16.4 mi (26.4 km) from Iberostar Cancun Golf Course.

What's nearby

  • Punta Sam Ferry Terminal - 13 min walk
  • Punta Sam Beach - 13 min walk
  • Mujeres Beach - 18 min walk
  • Playa Mujeres Golf Club - 7 min drive
  • Ultramar Ferry Puerto Juárez - 9 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 39 min drive

Restaurants

  • ‪Hiroshi Bar - ‬15 min walk
  • ‪Don Fernando Lobby Bar - ‬6 min drive
  • ‪Restaurant Flamingos - ‬4 min drive
  • ‪Caprichos Villa del Palmar - ‬12 min walk
  • ‪Davinos - ‬11 min walk

About this property

SLS Playa Mujeres – ALL Inclusive Collection

Luxury property on the beach, with 3 outdoor pools
SLS Playa Mujeres – ALL Inclusive Collection offers 498 air-conditioned accommodations with free minibar items and safes. 42-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads, slippers, hair dryers, and children's slippers.

This Punta Sam property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

A private beach, a marina, and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ciel Spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 498 air-conditioned rooms featuring free minibar items and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the property's 18 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 3 coffee shops/cafes. Wind down with a drink at one of the 5 bars/lounges or 3 beach bars.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Punta Sam? This property has 8719 square feet (810 square meters) of space consisting of a conference center and 7 meeting rooms. Free self parking is available onsite.
SLS Playa Mujeres – ALL Inclusive Collection has 18 restaurants on site.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All meals, snacks, and beverages included

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 18 restaurants
  • 3 beach bars
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach club
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Bodyboard
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Golf carts
  • Kayaking
  • Nightclub
  • Paddleboard
  • Snorkeling
  • Table tennis
  • Water sports equipment
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free crib
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Conference center (8,719 square feet of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Free beach cabanas
  • Garden
  • Marina
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (36 inch wide door)
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Renovated entire property - November 2024

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Children's slippers
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 4000.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 42 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2 per person, per night
  • Management fee: USD 40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 4000.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

SLS Playa Mujeres
SLS Playa Mujeres – ALL Inclusive Collection Punta Sam

SLS Playa Mujeres – ALL Inclusive Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 118 out of 173 reviews
Rating 8 - Good. 27 out of 173 reviews
Rating 6 - Okay. 16 out of 173 reviews
Rating 4 - Poor. 4 out of 173 reviews
Rating 2 - Terrible. 8 out of 173 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos Felipe

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to start by thanking the hotel staff for their unbeatable service, Vanesa, Luis, Siro, Ale, Cesar, Alor, David and especially Mr. Miguel Barquet for the personalized service to our family. I also have to mention that the food in all the restaurants we visited was A , the beach is super comfortable and cozy. The property has plenty of space and is well distributed for the activities that the hotel has, it also has 2 gyms with trainers that make exercise easier. In general I recommend it for the food, service and beach,
Stayed 5 nights in Nov 2024

10/10 Excellent

Maksim

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and beautiful resort. Coffee bar had very delicious snacks and desserts.
Stayed 4 nights in Nov 2024

10/10 Excellent

Milana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property , beautiful resort , staff was great , shoutout to our waiter Jordy
Stayed 6 nights in Nov 2024

10/10 Excellent

Estefania Bermudez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super recommended, excellent place
Stayed 5 nights in Nov 2024

10/10 Excellent

Brandie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at the brand new SLS! They are still working out some kinks but I definitely plan to come back. Penelope, Joe & Roberto were so accommodating and welcoming. I would also like to acknowledge Miguel and Antonio at Union, great team!
Stayed 3 nights in Nov 2024

10/10 Excellent

Iliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar maravilloso
Un hotel todo incluido. . Nos tocó recién inaugurado, servicio excelente,
Stayed 4 nights in Nov 2024

2/10 Terrible

José, Puebla

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Las instalaciones muy buenas
Stayed 4 nights in Nov 2024