8/10 Good
Michelle
Traveled with family
Nov 6, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful at the resort office, restaurant and beach. The water is gorgeous but it's mostly saltwater pools. No direct access to the beach from the resort but still amazing views of the water. The restaurant food is pretty good just a little pricier than the other food options nearby. The villa was gorgeous inside and out. Gated and totally private. The lights in the backyard and pool weren't working - called the front office and someone came out to try to fix it but he couldn't so he said maintenance would come the next day but no one ever came by or called us about the issue...not a big deal but definitely a bummer. We were also told that our private pool and jacuzzi didn't have a heating element so that was a bummer as well. Overall staff were patient and kind. "Room service" came every day to clean the villa and leave bottled water. We weren't told there would be so much construction and renovation going on. Workers could be heard every morning in the back and front of the villa and the views around the property were rubble and construction. Still a great trip and awesome property. Can't beat the views!
Michelle
Stayed 3 nights in Oct 2024