Arriving at apartment, we were surprised to be told there were extra fees before we could move in. Tired and desperate to go to sleep, paid up $200 deposit, plus $25 cleaning fee plus $20 because it was after 6pm. Then seeing agents copy of contract, it was $200 cheaper than we had paid, agent promised to speak to owner and find out why we'd been charged £417 ($660) by Expedia when the rent was listed as $500.
In addition the agent said we would also be charged electric and gas, even though our Expedia contract said all bills and charges included.
Unsurprisingly the agent didnt come back and Despite several calls to the agent, there was no response.
Property was in middle of nowhere, Not close to beach at all. We had to hire a taxi to get to beach 4-5 miles away in the middle of nowhere. On the second day we hired a moped, just to get to the nearest town to buy provisions.
On the day we were leaving the private hire company refused to send a taxi to this remote place, and the taxi we eventually got to come, had trouble finding the place.
We waited for the agent till the last minute with the taxi to get our deposit back, but the agent, although somewhere on site was settling in some other poor sucker at the time she was supposed to check the house.
Worried we would miss our flights we just told the taxi to go and found the agent by the compound gate. She was very rude and demanded the keys despite not giving back any of the $200 deposit. We still missed our flights