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Hilton La Romana, an All-Inclusive Family Resort

4.5 star property

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Photo gallery for Hilton La Romana, an All-Inclusive Family Resort

2 outdoor pools, open 9:00 AM to 7:00 PM, cabanas (surcharge)
On the beach, white sand, beach cabanas, beach umbrellas
Outdoor wedding area
On the beach, white sand, beach cabanas, beach umbrellas
2 outdoor pools, open 9:00 AM to 7:00 PM, cabanas (surcharge)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Housekeeping

Explore the area

Map
Playa Bayahibe, La Romana, San Rafael del Yuma, La Altagracia, 23000
  • Bayahibe Beach
    ‪4 min walk‬
  • Dominicus Beach
    ‪17 min drive‬
  • Casa de Campo Marina
    ‪22 min drive‬
  • La Romana (LRM-La Romana Intl.)
    ‪18 min drive‬

Room options

View all photos for Enclave Swim-Out Garden View - 1 King

Premium bedding, pillowtop beds, minibar, in-room safe

Enclave Swim-Out Garden View - 1 King

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Partial Ocean View - 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Partial Ocean View - 1 King Bed

  • 411 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Enclave Suite Ocean Front - 1 King

Enclave Suite Ocean Front - 1 King | Premium bedding, pillowtop beds, minibar, in-room safe

Enclave Suite Ocean Front - 1 King

  • 828 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Enclave Master Suite Ocean Front - 1 King

Enclave Master Suite Ocean Front - 1 King | Premium bedding, pillowtop beds, minibar, in-room safe

Enclave Master Suite Ocean Front - 1 King

  • 828 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Enclave Family Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Enclave Family Suite

  • 828 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Premium Garden View - 1 King

Premium Garden View - 1 King | Premium bedding, pillowtop beds, minibar, in-room safe

Premium Garden View - 1 King

  • Sleeps 4
  • 1 King Bed

View all photos for Enclave Partial Ocean View - 1 King

Enclave Partial Ocean View - 1 King | Premium bedding, pillowtop beds, minibar, in-room safe

Enclave Partial Ocean View - 1 King

  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Enclave Suite Garden View - 1 King

Enclave Suite Garden View - 1 King | Premium bedding, pillowtop beds, minibar, in-room safe

Enclave Suite Garden View - 1 King

  • 828 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Partial Ocean View

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Partial Ocean View

  • 411 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Garden View

Deluxe Room, 2 Queen Beds, Garden View | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Garden View

  • 411 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Enclave Partial Ocean View - 2 Queens

Premium bedding, pillowtop beds, minibar, in-room safe

Enclave Partial Ocean View - 2 Queens

  • 411 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Enclave Swim-Out Garden View - 2 Queens

Premium bedding, pillowtop beds, minibar, in-room safe

Enclave Swim-Out Garden View - 2 Queens

  • 411 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Garden View - 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Garden View - 1 King Bed

  • 411 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Premium Garden View - 2 Queens

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Garden View - 2 Queens

  • 411 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Enclave Garden View - 2 Queen

Premium bedding, pillowtop beds, minibar, in-room safe

Enclave Garden View - 2 Queen

  • Sleeps 4
  • 2 Queen Beds

View all photos for Enclave Ocean Front - 1 King

Enclave Ocean Front - 1 King | Premium bedding, pillowtop beds, minibar, in-room safe

Enclave Ocean Front - 1 King

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Enclave Garden View - 1 King

Premium bedding, pillowtop beds, minibar, in-room safe

Enclave Garden View - 1 King

  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Bayahíbe

With a stay at Hilton La Romana, an All-Inclusive Family Resort in San Rafael del Yuma, you'll be on the beach, within a 10-minute drive of Bayahibe Beach and Monumento Natural Punta Bayahibe. .This all-inclusive resort is 5.8 mi (9.4 km) from Dominicus Beach and 13 mi (20.9 km) from Casa de Campo Marina.
View more Resorts in BayahíbeOpens in a new window

What's nearby

  • Bayahibe Beach - 4 min walk - 0.2 miles
  • Monumento Natural Punta Bayahibe - 6 min drive - 1.5 miles
  • Dominicus Beach - 17 min drive - 5.9 miles
  • Casa de Campo Marina - 22 min drive - 13.0 miles
  • Playa Minitas - 35 min drive - 15.3 miles

Getting around

  • La Romana (LRM-La Romana Intl.) - 18 min drive

Restaurants

  • ‪Saona Cafe - ‬6 min drive
  • ‪La Terraza - ‬9 min drive
  • ‪Mare Grill & Restaurant - ‬4 min walk
  • ‪ONNO's - ‬6 min drive
  • ‪Color Café - ‬10 min drive

About this property

Hilton La Romana, an All-Inclusive Family Resort

Luxury resort on the beach, with 2 outdoor pools
Hilton La Romana, an All-Inclusive Family Resort offers 418 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 55-inch LED televisions come with satellite channels and pay movies.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Make yourself at home in one of the 418 air-conditioned rooms featuring minibars and LED televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, outdoor tennis courts, and a waterslide. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Spices Market - Buffet, one of the resort's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 8 bars/lounges, or 2 swim-up bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in San Rafael del Yuma? This resort has 7975 square feet (741 square meters) of space consisting of a conference center and 8 meeting rooms. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Spices Market - Buffet - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Ausangate - Peruvian - This restaurant specializes in Latin American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Moustache - French - This restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Azzuri - Italian - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
The Grill - Steak - This restaurant serves lunch and light fare. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Surfing/body boarding

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 swim-up bars
  • 5 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ausangate - Peruvian
  • Azzuri - Italian
  • Moustache - French
  • Spices Market - Buffet
  • The Grill - Steak

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Boat tours
  • Books
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Table tennis
  • TV in common areas
  • Water sports equipment
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Business center
  • Conference center (7,975 square feet of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Dock
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 floors
  • 4 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Dreams La Romana Luxury
Hilton Romana All-Inclusive Family Resort San Rafael Del Yuma
Dreams Luxury All Inclusive
Dreams Romana Luxury All Inclusive
Dreams Romana Luxury
Hilton Romana All-Inclusive Family San Rafael Del Yuma
Hilton Romana All-Inclusive Family Resort San Rafael Del Yuma
Hilton Romana All-Inclusive Family San Rafael Del Yuma
Hilton Romana All-Inclusive Family Resort
Hilton Romana All-Inclusive Family
Hotel Hilton La Romana, an All-Inclusive Family Resort
Hilton La Romana an All Inclusive Family Resort
Dreams La Romana Luxury All Inclusive
Hilton Romana Inclusive Family

Hilton La Romana, an All-Inclusive Family Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 619 out of 1006 reviews
Rating 8 - Good. 242 out of 1006 reviews
Rating 6 - Okay. 77 out of 1006 reviews
Rating 4 - Poor. 38 out of 1006 reviews
Rating 2 - Terrible. 30 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Marlly

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, VERY clean and the staff very welcoming and accommodating. I went for a weekend wedding and had a wonderful time. The only set back was our room had a moldy smell (partial ocean view) and my parents room smelled like pest control chemicals. My husband and I enjoyed a couples massage at the beautfil spa however, I did not receive the $25 per person Expedia credit for spa services that I was entitled to and had to request multiple times the bottle of wine (a welcome gift) as an Expedia VIP member. Their seems to be a lack of communication between the hotel staff and Expedia.
Stayed 3 nights in Dec 2024

10/10 Excellent

Zlatoslava

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach ,food and coffee station in family site was excellent.
Stayed 7 nights in Dec 2024

10/10 Excellent

Kaleb

Liked: Cleanliness
Stayed 1 night in Nov 2024

6/10 Okay

Aida

Stayed 5 nights in Nov 2024

10/10 Excellent

Jose, Santo Domingo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience, overall 5 Stars..!
Stayed 1 night in Nov 2024

10/10 Excellent

Steven

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the all inclusive resort, staff is super friendly and very proactive ro make sure you are well taken carr of 5 Star *****
Stayed 7 nights in Nov 2024

8/10 Good

Malvina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

8/10 Good

Lubomir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Juliana, Roosevelt

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
This is our second time staying at this resort. First time was much better. This time foot quality was not great, on our second day we all got sick, not sure if from water or from food. Room service is a charge of 10$. You cant take food to go from the buffet. Life guard is not always present on beach,, saw few older people falling, and other visitors were assisting getting out of water. It is a shame, as we were all were looking to return, but most likely will need to find new resort.
Stayed 6 nights in Nov 2024

10/10 Excellent

Kristy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is so sweet and awesome, I will be back. I had an amazing time
Stayed 3 nights in Oct 2024

8/10 Good

Nadia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is quiet, nice music in the pool area, i liked that there is a spot for smoking, and people are not smoking in the pool right on your kid's noses. Dining, they have few options, but nothing special with the specialty restaurants, did not try the adult's side because I was with family. Waternpark is nice, four options of slides. And lazy river, there is a food truck serving snacks, the cooker could learn how to fry, onion rings were a greasy mess. Food on buffet is nice, slightly over average resort food, sometimes very few options of meats or go veggie, the food on display is protected by glass, so people are not talking all over your food, they have servers on each station so you just ask whatever you need. Room was modern, nice appliances and clean. Entertainment is really good, excellent team of dancers, they put on a good show every night. There's an area for teens with video and table games, should have some arcade machines also, because sometimes all are occupied. Overall good size, not so big, walkable. On an additional note, they should treat everyone equal, they are not exactly rude, but us dominicans leave to fend for yourself and have to ask twice most of the time as they pay more attention to the typical tourist, there were a bunch of rowdy south americans yelling and disrupting all over the place, and they were all smiles. You know, everybody is a paying customer and most know how to write reviews and leave tips.
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved basically everything! The ocean, the vibe and the drinks were great! I feel like at an all inclusive it’s water down, these definitely weren’t but they tasted amazing. If you like vodka, get the lemon juice & vodka. Very refreshing. We were there for a wedding & it was beautiful Loved the Italian restaurant and the Latin American The buffet was okay, but what do you expect yah know The one thing I would change is that you were constantly harassed with the upgrades & excursions. We just tried to avoid certain areas but people kept constantly approaching you. For our transport we went with AmStar and it was great. We had our flight to SDQ which saved us a lot of money. The driver was very friendly and it was clean. They got us there fast and safe . The room was amazing & we got a free upgrade to the swim up pool & got free wine ( which we forgot about lol). Room service was very good and no one touched your belongings. We definitely took advantage of the safe that was in the room. We had so much fun at the casino , there tables were $5 min , $100 max and the ladies were great. Definitely will go back
Stayed 3 nights in Oct 2024

4/10 Poor

Zoila

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family and friends get away
Excellent hotel, very good infraestructure, the beach is very calm as long as the sea, the waterpark is great for the kids.
Stayed 4 nights in Oct 2024

10/10 Excellent

Franklin Amaury

Stayed 1 night in Sep 2024

8/10 Good

Marina

Stayed 5 nights in May 2024

4/10 Poor

Zoila

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I’ve been in this hotel over 12 times, but this time me and my kids got disrespectful treatment a lot of times. The staff must be tiered but it was not nice at all. The quality of the aliments was basic, really poor, not what I was used to!
Stayed 3 nights in Sep 2024

10/10 Excellent

Daniel, Upland

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Beach, the best in Punta Cana area. Hotel was amazing, Staff very friendly. I highly recommend this hotel
Stayed 2 nights in Jun 2024

10/10 Excellent

Hindira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service !!!
Stayed 1 night in Aug 2024

2/10 Terrible

Tatiana

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was terrible. I had ordered a crepe and didn’t have time to eat it so the waiter said I can take it to my room and as I am walking out of the restaurant and employee ran after me Tell me I couldn’t take the plate. I said I’m only taking it to my room to eat it because I was in a hurry to pack since it was my last day and the resort, but she said I was not allowed to walk out of the restaurant with the plate. I felt very discontented, I mean, it’s not like I’m stealing a plate. Where else am I gonna take it.
Stayed 5 nights in Aug 2024

6/10 Okay

JENNIFER

Liked: Cleanliness, staff & service
No good
Stayed 5 nights in Aug 2024

8/10 Good

Tatiana

Traveled with family
Liked: Cleanliness, staff & service
The Dominican's enthusiasm is a blessing. The hotel sent us a letter with notice of repairs. But they never mentioned that the buffet would be in the conference area, the food was cold, The views , the rules were ridiculous, my daughter try to enjoy the dessert outside and some employees said was prohibited. Well, the price we paid is not a fair price if we compare with the conditions of the hotel.
Stayed 5 nights in Aug 2024

8/10 Good

Miguel, Santo Domingo

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Karen

Stayed 3 nights in Aug 2024

10/10 Excellent

Ginnette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024