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Puerto de Luna Pet Friendly & Family Suites Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Puerto de Luna Pet Friendly & Family Suites Hotel

Superior Suite | View from room
Reception
Exterior
Outdoor pool, pool umbrellas, sun loungers
View from room

Reviews

7.4 out of 10

Good

Popular amenities

  • Pet friendly
    Pet friendly
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
Puerto Vallarta
  • La Isla
    3 min walk
  • Plaza Caracol
    4 min walk
  • Hotel Zone Beach
    10 min walk
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    16 min drive

Room options

View all photos for Superior Suite

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Suite

  • 349 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

View from room

Standard Room

  • 323 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | In-room safe, blackout drapes, iron/ironing board, free WiFi

Junior Suite

  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Superior Suite

Superior Suite | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Suite

  • 990 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Double Room

  • 990 sq ft
  • Studio
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Suite Junior

In-room safe, blackout drapes, iron/ironing board, free WiFi

Quadruple Suite Junior

  • Sleeps 4
  • 2 Twin Sofa Bed(s) and 1 Full Bed(s)

View all photos for Room Standard

In-room safe, blackout drapes, iron/ironing board, free WiFi

Room Standard

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Quadruple Suite Deluxe

In-room safe, blackout drapes, iron/ironing board, free WiFi

Quadruple Suite Deluxe

  • Sleeps 4
  • 2 Twin Sofa Bed(s) and 1 King Bed(s)

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About the neighborhood

Puerto Vallarta

With a stay at Puerto de Luna Pet Friendly & Family Suites Hotel in Puerto Vallarta (Fluvial Vallarta), you'll be within a 5-minute drive of Cruise Ship Terminal and Malecon. .This aparthotel is 0.6 mi (0.9 km) from Bay of Banderas and 3.5 mi (5.6 km) from Playa de los Muertos.
View more Aparthotels in Puerto VallartaOpens in a new window

What's nearby

  • La Isla - 3 min walk - 0.2 miles
  • Hotel Zone Beach - 10 min walk - 0.6 miles
  • Cruise Ship Terminal - 18 min walk - 1.0 mile
  • Malecon - 4 min drive - 2.7 miles
  • Playa de los Muertos - 16 min drive - 3.5 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 16 min drive

Restaurants

  • ‪Campomar Puerto Vallarta - ‬3 min walk
  • ‪Food Park PV - ‬1 min walk
  • ‪Vips - ‬4 min walk
  • ‪Deli Express - ‬4 min walk
  • ‪La Dolce Ristorante - ‬3 min walk

About this property

Puerto de Luna Pet Friendly & Family Suites Hotel

Aparthotel with free parking, near Cruise Ship Terminal
Puerto de Luna Pet Friendly & Family Suites Hotel offers 50 air-conditioned accommodations with safes and complimentary newspapers. Cable television is provided.

Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 50 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and complimentary newspapers.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This aparthotel also features complimentary wireless internet access, concierge services, and a picnic area.
Breakfast is available for a fee.
Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Car rental
  • Free self parking on site
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool

Dining

  • Breakfast available for a fee

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Outdoor areas

  • Garden
  • Picnic area
  • Terrace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total
  • Fee: MXN 300 per pet per night

Suitability/Accessibility

  • No elevator
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Free daily newspapers
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • Near the airport
  • Near the boardwalk/promenade

Things to do

  • Children's pool
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Water skiing nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Mosquito nets
  • Fire extinguisher

General

  • 50 units
  • 6 floors
  • 7 buildings
  • Connecting units available
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 300 per pet, per night
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 300 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Luna Suites Hotel
Puerto de Luna All Suites
Puerto Luna Hotel Puerto Vallarta
Puerto Luna Hotel
Puerto Luna Puerto Vallarta
Puerto Luna
Puerto de Luna Pet Friendly Family Suites Hotel
Puerto de Luna Pet Friendly & Family Suites Hotel Aparthotel

Puerto de Luna Pet Friendly & Family Suites Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 196 out of 755 reviews" "
Rating 8 - Good. 278 out of 755 reviews" "
Rating 6 - Okay. 160 out of 755 reviews" "
Rating 4 - Poor. 67 out of 755 reviews" "
Rating 2 - Terrible. 54 out of 755 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

blanca

Traveled with family
Liked: Cleanliness, property conditions & facilities
Lovedcthe little outside cafe, great service and food,security is awesome,and overall great value for your money
Stayed 3 nights in Jul 2024

10/10 Excellent

Bobbi

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Chris

Stayed 7 nights in Jul 2024

10/10 Excellent

Don

Traveled with pets, Traveled with family
Fun friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Julian, Oroville

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent small place that is close to many restaurants and stores.
Stayed 1 night in Jun 2024

10/10 Excellent

Margaret

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Leisha

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Jorge

Liked: Cleanliness
Quiet and family friendly. Outdated property and poor AC and TV programming
Stayed 2 nights in May 2024

10/10 Excellent

Rene

Stayed 4 nights in Mar 2024

6/10 Okay

Mark

Liked: Cleanliness, room comfort
Mixed Bag
Very much a mixed bag. The grounds and pool are beautiful but the rooms are dated to say the least. The Wi-Fi router in my room didn't work and using others was spotty at best. I had to fiddle with the input selection on the TV to get it to display.
Stayed 3 nights in Mar 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
An older property but good location. Staff were very attentive
Stayed 7 nights in Feb 2024

8/10 Good

Dorothy

Liked: Cleanliness, room comfort
Beautiful pool area and grounds. Great location close to the airport and easy to get to anywhere else. Love the pet area.
Stayed 2 nights in Feb 2024

4/10 Poor

Sandra, Cranbrook

Stayed 3 nights in Feb 2024

6/10 Okay

Peter

Liked: Cleanliness
Trip
Enjoyed our stay except for the wifi which was very poor
Stayed 16 nights in Jan 2024

10/10 Excellent

Wayne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a last minute stay because we missed our flight and had to stay a couple of nights and WOW!! Beautiful place to stay, friendly staff and the grounds are beautifully well kept,we will definitely spend our next stay here.
Stayed 1 night in Jan 2024

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love it! Beautiful grounds and pool. Everything taken care of very well. Have stayed here 6-7 times and keep returning because of the friendly staff and quiet atmosphere.
Stayed 10 nights in Jan 2024

6/10 Okay

Jackie

Traveled with family
Not very pet friendly
For a "pet friendly" hotel this place is not very pet friendly. No dogs allowed in the pool area, even on leash. What are you supposed to do with your dog if you want to use the pool? Room was also very in need of a remodel.
Stayed 2 nights in Jan 2024

10/10 Excellent

elna

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Tlazo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Chimena

Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities

10/10 Excellent

elna

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Lynda

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023

8/10 Good

oswaldo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Sarai

Traveled with family
The swimming pool not work and the room small old just the first floor it’s little better we need going upstairs so hurt for my mom I need pay more money for change the room never go back never
Stayed 3 nights in Nov 2023

10/10 Excellent

Alberto

Traveled with partner
Safe
Stayed 2 nights in Nov 2023