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Family Luxury Suites by Velas Vallarta - All Inclusive

4.0 star property

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January 2025

Photo gallery for Family Luxury Suites by Velas Vallarta - All Inclusive

Poolside bar
Front of property
Lobby
Ocean Front Suites, 3 Bedrooms | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Family Suite, 2 Bedrooms (Deluxe) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • All inclusive
    All inclusive
  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Spa
    Spa

Explore the area

Map
Paseo De La Marina Norte 585, Marina Vallarta, Puerto Vallarta, 48354
  • International Convention Center
    1 min walk
  • Marina Vallarta Golf Club
    7 min walk
  • El Faro Lighthouse
    12 min walk
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    11 min drive

Room options

View all photos for Family Suite, 3 Bedrooms (Deluxe)

Family Suite, 3 Bedrooms (Deluxe) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Family Suite, 3 Bedrooms (Deluxe)

  • 1388 sq ft
  • Ocean view
  • Sleeps 7

View all photos for Family Suite, 2 Bedrooms (Deluxe)

Family Suite, 2 Bedrooms (Deluxe) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Family Suite, 2 Bedrooms (Deluxe)

  • 1055 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | Living room | 32-inch plasma TV with cable channels, TV

Deluxe Studio Suite

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for One Bedroom Deluxe Suite

One Bedroom Deluxe Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

One Bedroom Deluxe Suite

  • 980 sq ft
  • Ocean view
  • Sleeps 4

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About the neighborhood

Puerto Vallarta

With a stay at Family Luxury Suites by Velas Vallarta - All Inclusive in Puerto Vallarta (Marina Vallarta), you'll be a 5-minute drive from Cruise Ship Terminal and 8 minutes from Malecon. .This all-inclusive property is 6.2 mi (10 km) from Playa de los Muertos and 7.7 mi (12.4 km) from Nayar Vidanta Golf.

What's nearby

  • International Convention Center - 1 min walk - 0.1 miles
  • Marina Vallarta Golf Club - 7 min walk - 0.4 miles
  • Vallarta Casino - 3 min drive - 1.8 miles
  • Cruise Ship Terminal - 5 min drive - 2.6 miles
  • La Isla - 5 min drive - 3.0 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 11 min drive

Restaurants

  • ‪Restaurante Andrea - ‬2 min walk
  • ‪Restaurante la Ribera - ‬4 min walk
  • ‪Viña & Salvatore’s Wine Bar - ‬12 min walk
  • ‪Lobby Bar, Casa Magna, Marriott - ‬7 min walk
  • ‪La Terrazza Di Roma - ‬11 min walk

About this property

Family Luxury Suites by Velas Vallarta - All Inclusive

Stylish property on the shore with 2 outdoor swimming pools
Family Luxury Suites by Velas Vallarta - All Inclusive offers 207 air-conditioned accommodations with indoor private spa tubs and free minibar items. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Accommodations at this 4-star property have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

32-inch plasma televisions come with premium cable channels. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

3 outdoor tennis courts and a health club are featured at the property. 2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Treat yourself to a stay in one of the 207 individually decorated guestrooms, featuring indoor private spa tubs and plasma televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished balconies or patios. Kitchens are outfitted with refrigerators, stovetops, and microwaves. Cable television is provided for your entertainment.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, outdoor tennis courts, and a health club. Additional amenities at this property include concierge services, babysitting (surcharge), and a hair salon.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Andrea, one of the property's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7 AM to 11:30 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 11:30 AM.
Andrea - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Ribera - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Alhambra - Onsite bar.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, Spanish

Property amenities

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Alhambra
  • Andrea
  • Ribera

Things to do

  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Beach yoga
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Playground

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Playground
  • Separate in-room dining area
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Reflexology
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Free stocked minibar
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Family Luxury Suites Velas Vallarta All Inclusive
Family Luxury Suites Velas All Inclusive
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Family Luxury Suites by Velas Vallarta - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 28 out of 40 reviews" "
Rating 8 - Good. 9 out of 40 reviews" "
Rating 6 - Okay. 2 out of 40 reviews" "
Rating 4 - Poor. 0 out of 40 reviews" "
Rating 2 - Terrible. 1 out of 40 reviews" "

9.2/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica Jandric

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved Velas! The property was stunning, impeccably kept up. Staff was incredibly kind and helpful and location was great. Very close to the airport was lovely on our departure day and a taxi into town was not bad. Will definitely go again.

8/10 Good

James

Liked: Cleanliness, amenities
Stayed 4 nights in Dec 2022

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some reviews said having just two restaurants was a negative for this resort, but I never found any trouble with food choices. The main restaurant has theme nights, and we could order from the menu and/or get some buffet choices at dinner time. Lunch for us was by the pool and could order it through the waiters; it wasn’t super-fast, though. That said, there was a plentiful snack basket in the room, and you may ask for refills as often as needed…so we could bring some down to the pool, just in case. We used the Spa once. It was a bit pricey and not as glamorous as other locations we’ve visited in Mexico, but the service itself was good. Didn’t use the kid’s club, because a lot of what was scheduled was movies and video games, and the craft and sports activities (one of each daily) were scheduled at times that didn’t work for our family “vacation schedule”. But the facilities looked clean and kid-friendly. The night activities were fun, a bit subdued compared to other resorts we’ve visited, but we assume it’s party because this wasn’t a very busy season. We really enjoyed the magician and the singer at the main restaurant (Andrea). The pools were great and the beach was clean and well equipped with lounge chairs, tents and such. As with any resort, getting a prime spot with chairs, shade and a table was tricky for late risers, but the staff was really helpful about trying to accommodate everyone. Again, I don’t think they were at full capacity, so that helped.
Stayed 5 nights in Feb 2022

8/10 Good

Ritva

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining choices could have been better.
Stayed 7 nights in Dec 2021

8/10 Good

Eugene, Calgary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property, however, overpriced, in my opinion
Stayed 5 nights in Dec 2021

10/10 Excellent

james

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful landscaping on the property. Directly on Pacific Ocean beach. Attentive staff. Two onsite restaurants, one more formal and the other laid back ocean side. Near the airport but most flights afternoon or early evening so noise not intrusive. Large large well maintained pool
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service
Service was excellent from Eriberto , Alejandro, Victor, Osey and many others I can’t remember their names. We received upgrade for a small price that was worth every penny.
Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good food, loved my suite! Enjoyed the daily basket of snacks and drinks.
Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveler

Stayed 7 nights in Nov 2020

10/10 Excellent

Toni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2020

10/10 Excellent

Verified traveler

Stayed 7 nights in Dec 2019

8/10 Good

SM

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did like the property and facility in general pools are nice garden is awesome service is quick and unique we might go back there one day hopefully thank you.
Stayed 7 nights in Jul 2019

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Family Spot
We loved everything about Velas. The one-bedroom suite we stayed in had enough room for our family of 4. It was nice to have a separate sleeping space for the kids (the 2 TV room couches turn into twin beds!). The facility is clean and the staff is genuinely nice and seem happy to work there. They have a few peacocks roaming the resort and koi ponds throughout the resort that you can buy inexpensive fish food from the resort to feed them. The kids loved the wildlife! The Kid's Club was a little lacking. If you're looking to drop your kids there for a whole day or two, they probably won't last as there is not a ton do do, but friendly staff there as well. My only complaint would be the lack of food options at the hotel. One restaurant had literally closed the day before we got there so we only had two to choose from for every meal for 6 days. The beachside restaurant always had okay food, but the menu varies little from morning to morning for the breakfast/brunch. Andrea restaurant was okay food and has a rotating menu each night, but also a little lacking. If you're a foodie, this may not be the resort for you. If food is low on your list, Velas is your place for a great family vaca!
Stayed 5 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 2 nights in Jan 2019

2/10 Terrible

AJ, Woodridge,IL

Disliked: Cleanliness, property conditions & facilities, room comfort
STAY AWAY FROM THIS PLACE!!! It is Not Clean! The Rooms are outdated. They are literally falling apart. Plumbing is backing up constantly. The rooms smell like dirty Mop and Bleach. The bedding sheets smell strange as well. The food is nowhere near what would be expected of a resort of this price. Not to mention the silverware is not clean. 3 days in a row I found leftover food on my forks and spoons. Had to rewash them myself. We ordered Champagne to the room, we got dirty glasses to toast our new year... One morning I found a hear in my 3 year old's breakfast! This place is pure nasty. Even the drinks at the bar are no good. Which is hard to believe... The only thing nice about it is the grounds outside. That is IT! Everything else is like a bad motel 6. We literally did not know what to feed our children there because everything just was so dirty and felt unsanitary. I can only imagine how their kitchens look, if even the table cloths and napkins at their "finest" restaurant - "Andrea's" smell like old milk. Save your time, money, and don't spoil your vacation. This will be the saddest place you will visit. I know it was for our family. We will never forget the three miserable days we were here. We travel a lot, and we have seen many resorts. This is defiantly the first time we were ever disappointed. I'm sure it would be hard to find another place this bad in this price range. I wish I had taken more pictures to post... Its unbelievable they have so many good reviews.
Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is pretty. Too big for my liking. Stayed at los pelicanos for a few days before which was much better. Main thing that wasn’t great was the food. The dinner Buffett was lacking choices. I would recommend not going w the all inclusive as food choices are pretty limited. Breakfast is good though. Beach access awesome. Pools clean, lots of amenities . Kids club is fell of activities
Stayed 2 nights in Dec 2018

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

Rosa, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family vacation, staff very nice and friendly great location.
Stayed 4 nights in Jul 2018

10/10 Excellent

Tina, Denver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service from the front desk to the room service to the poolside and restaurant service was impeccable. Only had two restaurants but they change menus nightly and the quality of the food is much better than any resort that has 5+ restaurants. Rooms were extremely spacious and was the most comfortable room I've stayed at in Mexico ever. Was 5 minutes from the airport which was another big plus. Will definitely be going back to this same resort in the future.
Stayed 5 nights in Jul 2018

10/10 Excellent

LB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only concern I had is that we had a room that has access to the room next to it- theres a mattress that serves as a “wall” in between but I wish the door locks to feel safer. Everything else was great- the restaurants and the food were delicious, clean and very relaxing place.
Stayed 2 nights in Apr 2018

10/10 Excellent

Tony, chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Families will LOVE this Hotel
Family of 4 including a 6 and 4 year old stayed 17-20 march 2018. Check in staff could have been a little friendlier. However the rest of the staff was Excellent. We were in a one bedroom suite, the room was beautiful and maid and turn down service AMAZING. Restaurants Very Good, getting reservations were not a problem A Special Thank You to Victor and his brother Leonardo waiters at ANDREA, you made our stay feel very much like home. The food at Velas, when it comes to All inclusives is top notch, having stayed at the Hilton PV 14-17 March 2018, it was easy to compare.. Velas is Very clean resort, the staff goes out of their way to keep you happy. We hated leaving and cannot wait to go back.
Stayed 3 nights in Mar 2018

10/10 Excellent

bee, seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best family vacation ever
We had a wonderful time. The hotel is 5 minutes from the airport and away from tourist areas and other hotels. There is reallly no reason to leave the hotel if you are staying for a short time. There are three pools and the beach and you never feel crowded. Very family friendly with activities for everyone. The food and drinks were perfect... of course not having to cook and clean after makes everything taste great. For adults, the gym is not great but there is another facility 5 minutes away that you can use. Nice kids Club.we will definitely go back
Stayed 5 nights in Feb 2018

10/10 Excellent

sherry , new jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean hotel close to beach
Did it all. Hotel offers plenty of food options and even though there are limited restaurants, the menus change nightly. If you appreciate beer, don't go with high expectations. Do NOT book excursions through tour companies or vendors on the beach. Book all your excursions through the concierge at the resort.
Stayed 4 nights in Dec 2017

10/10 Excellent

Tim, San Diego, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded our expectations for All Inclusive trip
The hotel was wonderful, the location very convenient, and the all inclusive service was free flowing. I've never been anywhere where the service was just constantly offered in every way. We NEVER had to seek out service. The were so proactive and no request was too small. Our kids loved using room service and we were always treated with super fast and friendly service - no sense of them being bothered by over-use or anything else. My biggest surprise was how well they managed everything - there were never crowds, never lines, never a wait for anything, never an effort to find someone for anything, anywhere.
Stayed 5 nights in Dec 2017

10/10 Excellent

Richard , Nashville, TN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As good as it gets. Courteous eager staff
Well located. No hustle and bustle. Safe. The hardest working , eager to please staff in the history of hotels. Accommodations s are great, clean, quality. Spas and pools are clean and again well-staffed waiting on everyone hand and foot. Convenient to the art district. Healthy menu options in restaurant - all free
Stayed 4 nights in Jul 2017