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Ponce Plaza Hotel & Casino

3.5 star property

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Photo gallery for Ponce Plaza Hotel & Casino

Exterior
Standard Room, 1 King Bed | Pillowtop beds, in-room safe, desk, laptop workspace
Outdoor pool, pool umbrellas, sun loungers
Lobby
City view from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Gym
  • Pet friendly
  • Laundry
  • Housekeeping

Explore the area

Map
Reina Street, Ponce, 00731
  • Parque de Bombas
    ‪2 min walk‬
  • Teatro la Perla
    ‪5 min walk‬
  • El Museo Castillo Serralles
    ‪5 min drive‬
  • Ponce (PSE-Mercedita)
    ‪18 min drive‬

Room options

View all photos for Junior Single Room

Junior Single Room | Pillowtop beds, in-room safe, desk, laptop workspace

Junior Single Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Double Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Outdoor pool

Holiday Inn Ponce & Tropical Casino by IHG

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1005)
The price is $189
per night
$210 total
includes taxes & fees
Mar 29 - Mar 30
Holiday Inn Ponce & Tropical Casino by IHG

About the neighborhood

Ponce

With a stay at Ponce Plaza Hotel & Casino, you'll be centrally located in Ponce, steps from Casa Armstrong-Poventud and Cathedral of Our Lady of Guadalupe. .This casino hotel is 0.2 mi (0.3 km) from Parque de Bombas and 0.4 mi (0.7 km) from Teatro la Perla.

What's nearby

  • Plaza of Delights - 1 min walk - 0.1 miles
  • Cathedral of Our Lady of Guadalupe - 1 min walk - 0.1 miles
  • Parque de Bombas - 2 min walk - 0.2 miles
  • Teatro la Perla - 5 min walk - 0.3 miles
  • El Museo Castillo Serralles - 5 min drive - 1.5 miles

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 85 min drive

Restaurants

  • ‪Utopia - ‬1 min walk
  • ‪Sizzler - ‬1 min walk
  • ‪Melao Coffee Shop - ‬1 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Subway - ‬1 min walk

About this property

Ponce Plaza Hotel & Casino

Historic hotel with a casino and a fitness center
Ponce Plaza Hotel & Casino offers 69 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary newspapers. Rooms open to balconies. Beds feature pillowtop mattresses. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 42-inch LCD televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 69 air-conditioned rooms featuring microwaves and LCD televisions. Your room comes with a pillowtop bed. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers.
Head straight for the casino, or wait for that lucky feeling while you enjoy one of the other recreational opportunities, such as an outdoor pool and a fitness center. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Stop by the hotel's restaurant, Melao, for lunch or brunch, or grab snacks at the coffee shop/cafe. Cooked-to-order breakfasts are available daily from 7:00 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
Melao - This coffee shop serves breakfast, brunch, lunch, and light fare. A children's menu is available.
Lola - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 11.15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lola
  • Melao

Things to do

  • 260 slot machines
  • Bingo
  • Casino
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Hospital bed
  • Phone accessibility kit
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2006
  • Renovated entire property - March 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 per person
  • Self parking fee: USD 11.15 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 35 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Ponce Ramada
Ramada Hotel Ponce
Ramada Ponce
Ponce Plaza Hotel Casino
Ponce Plaza Casino
Ponce Plaza & Casino Ponce
Ponce Plaza Hotel & Casino Hotel
Ponce Plaza Hotel & Casino Ponce
Ponce Plaza Hotel & Casino Hotel Ponce

Ponce Plaza Hotel & Casino Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 623 out of 1005 reviews
Rating 8 - Good. 207 out of 1005 reviews
Rating 6 - Okay. 115 out of 1005 reviews
Rating 4 - Poor. 28 out of 1005 reviews
Rating 2 - Terrible. 32 out of 1005 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Veronica

Disliked: Cleanliness
The AC it was not working not cooling, not safe to walk to the car, noise in the inside.
Stayed 2 nights in Dec 2024

10/10 Excellent

Luisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estadía!
Stayed 1 night in Dec 2024

10/10 Excellent

Tatiana

Stayed 1 night in Nov 2024

10/10 Excellent

Leila

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to walk around, clean , very nice staff, food in the 2 restaurants excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the square. Quiet, affordable, with wonderful dining options and friendly staff. Booked last minute and couldn't find anything to complain about except perhaps that the pool hours could be extended.
Stayed 1 night in Dec 2024

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities
Goodness
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2024

8/10 Good

Jose

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience was great but housekeeping staff is to noisy.
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness
Great
Stayed 5 nights in Dec 2024

10/10 Excellent

Juan, Coamo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
In general terms the hotel is excellent. The only thing I want to point out is that the breakfast included in the package is very poor. It does not include fresh fruits and you have to choose between water, coffee or juice. The options should be broader and more nutritious.
Stayed 2 nights in Nov 2024

8/10 Good

Walter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outside street noise
Stayed 1 night in Nov 2024

10/10 Excellent

Ana M

Stayed 1 night in Aug 2024

8/10 Good

Sylvie

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
the hotel attended our needs
Stayed 6 nights in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Nilma

Stayed 2 nights in Nov 2024

10/10 Excellent

Marilyn, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
everything
Stayed 1 night in Oct 2024

10/10 Excellent

Greg

Nice
Stayed 2 nights in Oct 2024

6/10 Okay

Noranys

Traveled with group
Liked: Cleanliness, property conditions & facilities
"Too noisy" you can hear the backgrounds streets. Either they authorized people to do car wash in rest hours.
Stayed 1 night in Nov 2024

10/10 Excellent

Yeisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty room, Very clean, excellent customer service.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Check-in was done very fast and efficiently. Will be back.
Stayed 1 night in Nov 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms that are very clean
Stayed 1 night in Nov 2024

8/10 Good

Barbara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
No había agua caliente en el cuarto, y aunque la habitación estaba limpia y el ruido de la calle se escuchaba en todo el cuarto hasta altas horas de la madrugada el dormir fue incómodo.
Stayed 1 night in Oct 2024

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice and clean. Safe was VERY small. Wouldn't even fit my wife's tablet! Strange layout for the building. We had to go out to the driveway and into a service hallway to access the elevator to the room. Very close to the casino which was nice. Very limited casino options. Only a few tables and mostly slots. Nicer than most of the other hotel options in the area
Stayed 2 nights in Oct 2024

8/10 Good

Liliane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The power went out for over an hour while I was in the shower and had shampoo in my hair — inconvenient, but the issue was eventually resolved. We had a nice time at the casino too :) would stay here again!
Stayed 1 night in Aug 2024