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Holiday Inn Mayaguez and Tropical Casino by IHG

3.5 star property

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Photo gallery for Holiday Inn Mayaguez and Tropical Casino by IHG

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby
Exterior
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
$155
$139 nightly
$155 total
Total with taxes and fees
Feb 25 - Feb 26

Explore the area

View in a map
2701 Highway #2 Hostos Avenue, Mayagüez, 00680
  • Place, University of Puerto Rico Mayagüez Campus
    ‪3 min drive‬
  • Place, Parque Del Litoral
    ‪4 min drive‬
  • Place, Tropical Agriculture Research Station
    ‪5 min drive‬
  • Airport, Aguadilla (BQN-Rafael Hernandez)
    ‪46 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 374 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(26 reviews)
  • 187 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Sunset View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Sunset View)

9.4 out of 10
Exceptional
(11 reviews)
  • 187 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(54 reviews)
  • 187 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(201 reviews)
  • 185 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Sunset View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Sunset View)

9.4 out of 10
Exceptional
(30 reviews)
  • 187 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible Bathtub

9.6 out of 10
Exceptional
(14 reviews)
  • 187 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(6 reviews)
  • 187 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Sunset View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Sunset View)

9.6 out of 10
Exceptional
(5 reviews)
  • 187 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Similar properties

Exterior
Hotel Mayaguez Plaza, BW Signature Collection
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Parking available
4.4 out of 5, Excellent, 1,008 reviews
$103 nightly
The price is $113
Feb 24 - Feb 25
Total with taxes and fees
Hotel Mayaguez Plaza, BW Signature Collection

About the neighborhood

Mayagüez

When you stay at Holiday Inn Mayaguez and Tropical Casino by IHG in Mayagüez, you'll be in a shopping district, you'll be a short 6-minute drive from University of Puerto Rico Mayagüez Campus. .This casino hotel is 15.2 mi (24.4 km) from Sandy Beach and 2.6 mi (4.1 km) from Parque Del Litoral.

What's nearby

  • University of Puerto Rico Mayagüez Campus - 3 min drive - 2.1 miles
  • Parque Del Litoral - 4 min drive - 2.8 miles
  • Tropical Agriculture Research Station - 5 min drive - 3.4 miles
  • Playa El Maní - 5 min drive - 2.8 miles
  • Plaza Colon - 5 min drive - 3.9 miles

Getting around

  • Rafael Hernandez Airport (BQN) - 50 min drive

Restaurants

  • ‪Taco Bell - ‬17 min walk
  • ‪El Mesón Sandwiches - ‬4 min drive
  • ‪Total Café Bonjour - ‬16 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Wendy’s - ‬16 min walk

About this property

Holiday Inn Mayaguez and Tropical Casino by IHG

Holiday Inn Mayaguez and Tropical Casino by IHG offers 141 accommodations with laptop-compatible safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Mayagüez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 141 guestrooms featuring refrigerators and iPod docking stations. Wired and wireless internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Head straight for the casino, or wait for that lucky feeling while you enjoy one of the other recreational opportunities, such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a satisfying meal at West Coast Bistro serving guests of Holiday Inn Mayaguez and Tropical Casino by IHG. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Mayagüez? This hotel has 3747 square feet (348 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
West Coast Bistro - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Onsite venue #2 - This bar specializes in local cuisine and serves lunch and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 17 to 19 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • West Coast Bistro

Things to do

  • 343 slot machines
  • 8 gaming tables
  • Bingo
  • Casino (8,000 square feet of space)
  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 3,747 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 17 to 19 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Mayaguez Tropical Casino
Holiday Inn Mayaguez Casino
Holiday Inn Tropical
Holiday Inn Tropical Hotel
Holiday Inn Tropical Hotel Mayaguez Casino
Holiday Inn Mayaguez Tropical Casino Hotel
Holiday Inn Tropical Casino Hotel
Holiday Inn Mayaguez Tropical Casino
Holiday Inn Tropical Casino

Holiday Inn Mayaguez and Tropical Casino by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 898 out of 1186 reviews
Rating 8 - Good. 205 out of 1186 reviews
Rating 6 - Okay. 59 out of 1186 reviews
Rating 4 - Poor. 11 out of 1186 reviews
Rating 2 - Terrible. 13 out of 1186 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, customer service, amazing bar and restaurant. Clean rooms and facility. Amazing pool!!
Stayed 6 nights in Nov 2025

10/10 Excellent

Rafael

Stayed 1 night in Nov 2025

10/10 Excellent

Liza m

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno
Stayed 2 nights in Nov 2025

10/10 Excellent

Juan Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities
Muy buen hotel me gusta
Stayed 1 night in Nov 2025

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, staff was awesome
Stayed 1 night in Nov 2025

10/10 Excellent

Nydia M

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Neysha

Stayed 1 night in Nov 2025

10/10 Excellent

Doralis

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and staff are very generous
Stayed 1 night in Nov 2025

10/10 Excellent

Carmen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Late check out and great hospitality
Stayed 1 night in Nov 2025

8/10 Good

Leyda

Stayed 1 night in Nov 2025

10/10 Excellent

Raphael

Stayed 1 night in Nov 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities
Room was clean, staff was courteous.
Stayed 10 nights in Nov 2025

10/10 Excellent

Angel

Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio, desayuno muy rico y sabrosa cena.
Stayed 2 nights in Nov 2025

10/10 Excellent

SAMUEL

Stayed 2 nights in Nov 2025

8/10 Good

Juan

Liked: Cleanliness, property conditions & facilities
Clean
Stayed 5 nights in Nov 2025

2/10 Terrible

Kriss

Stayed 1 night in Oct 2025

10/10 Excellent

Rosa, port st lucie

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Everything was excellent! I will definite come back and stay here again!
Stayed 6 nights in Nov 2025

10/10 Excellent

Mark Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Great services
Stayed 3 nights in Nov 2025

10/10 Excellent

Lynette

Liked: Staff & service
Courteous staff
Stayed 3 nights in Nov 2025

10/10 Excellent

victor, Manati

Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Stayed 2 nights in Oct 2025

10/10 Excellent

Melva, La Vernia

Stayed 1 night in Nov 2025

8/10 Good

elena

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
As always holiday in is a great place to stay for a night or two. Clean, welcoming staff and comfortable beds I left 4* only because of the humidity at our room. There is an option to leave a dry setting on AC but even with this setting it was extremely humid. Also room 325 has the worst view ever. Try to request any room other than 325
Stayed 1 night in Nov 2025

8/10 Good

Ivette

Stayed 2 nights in Oct 2025