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Hotel El Reloj

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel El Reloj

Rooftop terrace
Comfort Room, 1 Twin Bed | Individually decorated, free WiFi, bed sheets
Exterior
Hallway
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
76 C. 12 de Julio, Puerto Plata, Puerto Plata, 57000
  • Embassy of the United States Dominican Republic
    1 min walk
  • Amber Museum
    3 min walk
  • St. Philip the Apostle Cathedral
    5 min walk
  • Santiago (STI-Cibao Intl.)
    97 min drive

Room options

View all photos for Comfort Room, 1 Twin Bed

Comfort Room, 1 Twin Bed | Individually decorated, free WiFi, bed sheets

Comfort Room, 1 Twin Bed

  • 183 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Twin Bed

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Dinasty Hotel

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Parking included
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4.0 out of 5, Very Good, (137)
The price is $41
per night
$49 total
includes taxes & fees
Dec 9 - Dec 10
Dinasty Hotel

About the neighborhood

Puerto Plata

With a stay at Hotel El Reloj, you'll be centrally located in Puerto Plata, a 1-minute drive from Malecón De Puerto Plata and 13 minutes from Cofresi Beach. .This beach hotel is 4.7 mi (7.6 km) from Playa Dorada and 16.5 mi (26.5 km) from Sosua Beach.

What's nearby

  • Embassy of the United States Dominican Republic - 1 min walk - 0.1 miles
  • Malecón De Puerto Plata - 8 min walk - 0.5 miles
  • Fort San Felipe - 12 min walk - 0.7 miles
  • Puerto Plata Cable Car - 4 min drive - 2.1 miles
  • Cofresi Beach - 13 min drive - 4.5 miles

Getting around

  • Gregorio Luperon Intl. Airport (POP) - 32 min drive

Restaurants

  • ‪Rincón Del Café - ‬6 min walk
  • ‪Caliche Repostería - ‬12 min walk
  • ‪La Ponderosa Del Mar C Por A. - ‬6 min walk
  • ‪Grace Bar - ‬7 min walk
  • ‪Restaurant Polanco - ‬2 min walk

About this property

Hotel El Reloj

Sun and fun on the beach, near Malecón De Puerto Plata
Hotel El Reloj offers 32 air-conditioned accommodations, which are accessible via exterior corridors and feature ceiling fans. Each accommodation is individually decorated. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads. This Puerto Plata hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Treat yourself to a stay in one of the 32 individually decorated guestrooms, featuring heated floors and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include ceiling fans, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Mingle with other guests at the complimentary reception, held daily.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Planning an event in Puerto Plata? This hotel has 183 square feet (17 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary manager's reception is offered each day.

Languages

American (Sign language), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free daily manager's reception

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 183 square feet of conference space
  • Meeting room

Outdoors

  • On the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Heated floor
  • Individual decor

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 30 per person, per day

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property only accepts cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 76

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel El Reloj Hotel
Hotel El Reloj Puerto Plata
Hotel El Reloj Hotel Puerto Plata

Hotel El Reloj Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 21 out of 47 reviews" "
Rating 8 - Good. 19 out of 47 reviews" "
Rating 6 - Okay. 2 out of 47 reviews" "
Rating 4 - Poor. 3 out of 47 reviews" "
Rating 2 - Terrible. 2 out of 47 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!!!
The Hotel is always amazing…. This was my 6th time staying here this year and it has been great every time!!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Edvin K

Stayed 2 nights in Jul 2024

8/10 Good

Dionisia

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is exquisite. Staff is very attentive. The rooms are clean and the airconditioning works very well. The ambiance is wonderful and the location is very near the oldest cathedral of the West Indies. There is construction nearby as they are fixing up the historical district. Breakfast in the courtyard was great. We would have liked to stay longer but our schedule kept us from doing so.
Stayed 1 night in Jun 2024

10/10 Excellent

Bob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!!
The staff was Great!!!!
Stayed 6 nights in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Great people and always a Great place to stay!!!
Stayed 2 nights in Mar 2024

8/10 Good

Jose

Liked: Staff & service, property conditions & facilities, room comfort
The bathroom cleaning could be improved specially the shower has a lot of dirty and the light switch in the the bathroom also is dirty. Everything else was okay.
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
The Hotel and staff are great!!!
Stayed 5 nights in Feb 2024

8/10 Good

Jacob

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small room but great price. Clean and close to port. Beautiful rooftop bar and lounge. Drinks were beautiful and delicious.
Stayed 1 night in Feb 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great around there.
Stayed 1 night in Feb 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Very nice
This is a great place to stay, but rooms can be a little small if you’re a bigger person. Overall, great people, great atmosphere and never had a problem with my last 3 visits!!!!
Stayed 2 nights in Feb 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service
Quaint
The staff was great… The rooms need some updates and the bathrooms are a little small, but the hospitality and service make up for it…
Stayed 2 nights in Jan 2024

4/10 Poor

Albert, Stamford

Traveled with partner
I get the service for the price paid.
Stayed 1 night in Dec 2023

8/10 Good

Kachollom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok for a one night stay. Just to sleep and take a shower. Very close to the port. Staff was very friendly and ready to help. Not a place to stay for vacation.
Stayed 1 night in Dec 2023

4/10 Poor

Albert, Stamford

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The rooms are very small, but for the price, it is wht you pay for. The toilet was literally 8” from the wall in front of you. Clean though, but very noisy as you can hear people talking and music from next door late at night.
Stayed 1 night in Dec 2023

10/10 Excellent

Johnny

Stayed 1 night in Oct 2023

6/10 Okay

Barry

Liked: Cleanliness, property conditions & facilities, room comfort
Clean room. Very small
Stayed 1 night in Aug 2023

10/10 Excellent

fredelinda

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and welcoming.
Stayed 1 night in May 2023

10/10 Excellent

Edward, Buxton

Liked: Staff & service, property conditions & facilities
Staff were very friendly and welcoming. Rooms are small but clean and hotel has a great rooftop bar. Would recommend.
Stayed 2 nights in May 2023

8/10 Good

Lurden, hyattsville

Stayed 1 night in May 2023

10/10 Excellent

Wilton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option for vacation and relaxing time with family
Stayed 3 nights in Apr 2023

8/10 Good

Emmanuel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

Phillip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property was great except, no hot water.....
Stayed 1 night in Jul 2022

2/10 Terrible

Sangarapillai

Stayed 2 nights in Jun 2022

2/10 Terrible

Enrico

Disliked: Property conditions & facilities
not safe area
You should be more careful when say Fabulous . I have pay but not stay at this hotel as the area is not recommend at all... not safe this hotel should not even considered to be show in your website
Stayed 1 night in May 2022